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15

P: After latest update, "select and mask" tool gives program error

Community Beginner ,
Oct 19, 2017 Oct 19, 2017

After the Photoshop CC 2018 update, I am getting "Could not apply the workspace because of a program error" after clicking "select and mask" button. Before update, it worked perfectly. Have somebody same problem?
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Bug Fixed
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correct answers 1 Correct answer

Adobe Employee , Jan 22, 2018 Jan 22, 2018
This issue should be fixed by the Photoshop CC 2018 (19.1) update that was released today.
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59 Comments
Adobe Employee ,
Nov 14, 2017 Nov 14, 2017
Hi Everyone,

This should be resolved in the 19.0.1 update released last night. Please update Photoshop using the Creative Cloud desktop app, and let us know how it goes!

Regards,
Hannah
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Contributor ,
Nov 14, 2017 Nov 14, 2017
Hi Hannah,
This fixes this particular issue, but it broke refining the edge from an alpha mask:

https://feedback.photoshop.com/photoshop_family/topics/select-mask-ignores-edge-detection-when-initi...
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LEGEND ,
Dec 02, 2017 Dec 02, 2017
Hannah,  It's Still broken at 19.0.1 under Win10.  I've tried EVERYTHING suggested in the community forums at Adobe etc. etc.  As soon as you begin refining a selection with "Select and Mask", PS appears to freeze.  Task Manager reports that PS is still using some CPU, etc... but it's essentially frozen; have to end PS with Task Manager.  Doesn't matter if image is 8-bit or 16.
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LEGEND ,
Dec 02, 2017 Dec 02, 2017
Hannah,  It's Still broken at 19.0.1 under Win10.  I've tried EVERYTHING suggested in the community forums at Adobe etc. etc.  As soon as you begin refining a selection with "Select and Mask", PS appears to freeze.  Task Manager reports that PS is still using some CPU, etc... but it's essentially frozen; have to end PS with Task Manager.  Doesn't matter if image is 8-bit or 16.
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Adobe Employee ,
Dec 04, 2017 Dec 04, 2017
Hi Mark,

Sorry to hear that. I'll reopen the case. I have been using select and mask on Win 10, v. 19.0.1 without getting a program error so I'd like to get closer to duplicating your situation. Would you mind sending me a psd that you have used to get the program error and if possible a screen capture of what happens when you attempt to do a select and mask? My email is below.

Thanks,
Hannah

28987nk01ij_inline-e5bd57ab-18b8-4f99-ac62-e9907f65229a-1141098462.png
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Adobe Employee ,
Jan 22, 2018 Jan 22, 2018
This issue should be fixed by the Photoshop CC 2018 (19.1) update that was released today.
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LEGEND ,
Feb 07, 2018 Feb 07, 2018
Hi, I am using latest version of PS Cc and having the same problem. Already converted from 16 to 8 bit image, but still cracking. Can you help me?
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LEGEND ,
May 05, 2018 May 05, 2018
I have PS 19.1.3 and I still have the issue
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LEGEND ,
Mar 10, 2019 Mar 10, 2019
LATEST
Great! It also woked out for me too! Thansk!
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