P: Photoshop (v25.5.1 & v25.6) opening with black/blank home screen

[gabriel5E9E]

Hey folks! 

I was working with photoshop and illustrator, then I went to lunch and closed both apps. 
When booting them up again, Photoshop "home screen" is black. I can't open recent files. 

When I open a saved .psd, the file opens correctly.

Already updated to the 25.5.1 version.

[FeedbackCommunityMember]

My Photoshop, Creative Cloud, and illustrator all open up normally but are blank, And I have tried the steps listed above me to no avail. Does anyone have suggestions?
My Computer is a mac as well.

[benniec66279432]

I'm facing the same issues too anyone got an idea how to fix it pls help

[benniec66279432]

Hi I have already tried that two matted even deleting it from Creative cloud but Photoshop still shows me a blank screen

[FeedbackCommunityMember]

*spencer_hill_95e9xnerx0s59 did you find a fix?

[J453]

Did you try this solution? https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

[FeedbackCommunityMember]

Today I was going through my files deleting them to create more storage on my mac (macOS Catalina version 10.15.7). Soon after I tried to open up photoshop but it just came up with a blank screen (shown in the screenshot I took above). I'm currently using photoshop 22.1. I have tried to delete and reinstall photoshop and adobe many times and I have also tried to deselect use graphics processor and rebooted the application but still came up with the blank screen. Can someone please help, it would mean the most  🙂 

[J453]

If you restore your preferences using this manual method does it work correctly?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

[FeedbackCommunityMember]

I JUST fixed mine after trying everything!

my home popup screen was completely blank, and if I tried to create a new document in the toolbar, nothing would happen.

i tried uninstalling/reinstalling, downloading older versions, changing the preferences to disable the auto home screen, etc.

I then saw a post saying to go to the "Macintosh HD/Library/Application Support/Adobe/UXP" folder on mac or the "C:\Program Files\Common Files\Adobe\UXP" folder on windows by navigating but i had to do it manually since the 'go to folder' search button wasn't working for some reason.

Once I clicked into the application support folder, I then renamed the UXP folder.

It says to:

Change from UXP

to ~UXP

I did that and reopened photoshop and everything was magically fixed!!!

Not sure if this will help anyone because this post is 2 years old, but I hope anyone who does see will be able to potentially have some success! 🙂

[FeedbackCommunityMember]

This happened to me out of the blue today. Working with a new 2020 iMac with an AMD Radeon Pro5700 8GB card.

Tried everything above with no luck.

Was starting to wonder if it was an Adobe issue or a Mac OS issue. I work in dark mode  and while mostly everything on the screen is dark, as it should be, the Finder menu bar stays light no matter how I set it.

Otherwise, every other application, including all other Adobe apps worked fine.

I have only been able to solve it by "Resetting preferences on quit".

Seems to be okay now but I'm still concerned as I don't want to have to rebuild my preferences over and over again if this is to keep happening.

[ellinnah98699930]

Ohhhhhh my god!!!!!!!!! I have been STRESSING over this for the past week and I discovered this corner of the internet, tried everything, was about to give up, saw this comment and it WORKED! I screamed! And this was only 2 weeks ago - thank you beautiful stranger!!! 

[TargetmyDesign]

Thank you! Thank you! Thank you! 🙂

[Kaci24366945wk4x]

i literally owe you my whole life ! been trying for hours, every 'solution' there is on the internet, several mental breakdowns and this is what fixed it !!! thankyou thankyou thankyou !!!!!!!

[Luis Fernando5C46]

Works like a charm!!!!!!!!!! Thank you!!!!!!!!

[kevin stohlmeyer]

@gabriel5E9E go to Settings/Technology Preview and check "Disable Native Canvas" and restart Photoshop.

[gabriel5E9E]

Doesnt work. 

After restarting photoshop, it open up with the same black screen 😕 

[kevin stohlmeyer]

Try resetting your PS preferences. It just appears that the home screen isnt showing:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

[kylem61345654]

Having this issue too, just started happening within the last hour or two. 

[digitalcoffee]

This trick worked for me on version 25.5.1 in 2024. Thank you!

[robbyn30297452]

Well just updated this mess on two computers and it just loads a black screen. 

[robbyn30297452]

[806Everlasting]

I go to open photoshop and I am not showing the home page I can only open files from "recent"  and icon is only showing as a paper. Have been through a few troubleshooting tips and nothing has worked thus far.

[nixstar39147303]

I get the same, but you can still access the file menu. Also by right-clicking on an image and selecting 'open with' still works for me.. it's just an eerily blank front page

[jaredl6231991]

This should show the menu where I see what files I have recently opened, and the area where I would see the news regarding Photoshop, but alas, there is a bug in the program that prevents it from showing up. And no, "Auto show the home menu" does not fix it. And neither does resetting preferences. THe version I am on is version 25.5.1.

[*shadow73*]

Photoshop CC v25.6 loads a blank home page when it starts up, with only the upper menu visible.  Opening a recent file displayed the main workspace, but when I tried to navigate back to the home page to see if it would display correctly, the app closed.  I'm working on an HP PC running Windows 10.

[nixstar39147303]

I have the same! Found you can use the file menu to still open files, open recent or use new. I also found right-clicking and 'edit with Photoshop' still works for me on Windows