P: Blocky edge in refine edge tool - M1 macOS

[chrisknight15]

Hi Guys

Please tell me if I am missing something or if this is a bug in the new february update ?

When using the refine edge tool I have started getting these square pixelated edges and this never used to happen. All of my settings are the same as i have always used. 

all sliders set to 0

object aware selected not color aware

decontaminate colours is not selected.

im using apple M1 Max with 64GBmemory 

Photoshop is current version and up to date as of today 8/3/22

[defaultzfk8xle9rqu9]

Select Subject under "Quick selection" is doind an horrible work: extremely loose, not good edges as older versions used to get.


Is someone else experiencing it?

By the way, I am in a M1, opening photoshop with Rosetta.

[J453]

Engineering will investigate.

[chrisknight15]

Thank you. I did just re install the previous version before the latest and thought it had fixed it as it was fine for one image but then when I edited the next one it happened again.

I did see this post on the forum where someone had the same issue as me which said they fixed it by doing this:

"Resolved: Okay.... so I'm pretty sure i deleted the preferences when I unintsalled... but I just held command + option + shift while opening the app for us mac users to manually reset the Photoshop settings file and that fixed it. for the Windwos users out there it is: ctrl + alt + shift."

I tried this but unfortunately it didn't work for me 

[Himanshu Katariya]

Thanks @chrisknight15 for reporting the issue! We tried reproducing issue locally on M1 Max machine running latest update of MacOS Monterey but issue is not reproduicible. Please can you share the original image with which you are seeing the issue and also share exact version of macOS on your system. If any update is pending for the macOS we would request you to take same and try the scenerio again and share your findings. Thanks!

[Joshua L Rick220158518jrt]

Using the Refine Edge Tool in Select and Mask dialog fails really badly.

I reset my preferences as another thread suggested. No change. Here's what the tool leaves behind when I use it.

My solution for the last 2 years is to stay with Adobe Photoshop 2020, so unless someone has a suggestion, I'm going to roll back again.

I know others have this problem, but I haven't seen any answers.

Thanks

[Himanshu Katariya]

@chrisknight15 - Please let us know if you are still facing this issue with Photoshop 23.3.1 release. We are not able to reproduce this issue so we would need original image with which you are seeing the issue and also share exact version of macOS on your system. Thanks!

[Jqqerry]

sometime same issue for me. I have several computers. but funny thing is Sometimes that happens in Windows.

[carolineb23036079]

Hello,
I wanted to know if you found anything... I'm still having this issue on one of my computers and I have the 24.1.1 version of Photoshop... No matter the version of Photoshop the problem still happens.
It makes it almost impossible to refine hair selections even on a contrasted background.

Thank you

[chrisknight15]

Hi Caroline

I dont seem to be having issues anywhere as bad as when I originally posted my blocky images. I just opened the same puppy images and tried it again. You will see on my original examples that the edge looks like a set of stairs however when i did it today i only seemed to get one step on the whole image. 

As I am drawing round the subject I still get weird zig zag lines intersecting the edge im drawing on which i did before but that wasnt necessarily the problem. the problem was the set of stairs it left behind on the edge i was refining

Chris 

[PECourtejoie]

Hi @carolineb23036079 would it be possible to share some screenshots of what you are experiencing, and if allowed, to share the images for the team to replicate the issue ( here's how to create a public link: https://helpx.adobe.com/uk/creative-cloud/help/share.html ) you might want to contact a team member, such as Jeffrey Tranberry, or Himanshu by DM to share them the link and a link to this discussion.

In the latest versions, we have some new preferences that might influence selections, they are located in Edit(PC)/Photoshop(Mac)/Preferences/Image Processing. could you share your settings?

[carolineb23036079]

Hi, thank you so much, my settings were actually set to quiker results and faster!
It didn't completely solve the problem but it's much better now.
I have a very busy week but if I find a moment I'll publish the screenshots and contact one of the team members you suggested.
Thanks

[chrisknight15]

Here we go again!

Why does photoshop do this?

[AWF_]

Also experiencing this issue. 

[AWF_]

(happy to give additional info if needed)

[the-sheldonator]

Have also been having this same issue for years now, ever since I got this computer, persisting through multiple OS and Photoshop updates. The jagged edges seem to mainly be a problem with Object Aware Refine Edge and not so much with Colour Aware.

16" Macbook Pro

M1 Max w/ 32GB memory

MacOS Ventura 13.2.1

Photoshop v25.0

[robertw44482386]

Figured I would add my voice to the choir. I have had this problem for so long I have forgotten about it. My "solution" was to just conclude the "Object Aware" does not work and "Color Aware" is the only way forward. Probably not what the engineers want to hear but that is how I have proceeded for the last year or so. I know I am probably not getting the most out of this tool but the jagged selections burned me under deadline once too often.

M1 Max Studio 
64 GB RAM
All OS's from 12.0.0 - 13.6.1
All versions of PShop from 24 - 25.1

[defaultkekbwazob9at]

Experiencing the same issue!  Got a new PC with a faster graphics card and now refine edge is all glitchy!

[Derin28956327o9we]

This issue continues in 26.3.0. Embarrassing that Adobe cannot fix such a large bug in 2 years. I tried an M1 and m2 laptop. 

 

[robertw44482386]

A year and a few months later with a promise the engineering was looking into it and yet no change. I think it is reasonable to assume that this is expected behavior and that for many if not most use cases the "object aware" option is non-operational. I don't love the "color aware" either but it's all we have and I use it 99% of the time.

[Aleke]

Hi there @Derin28956327o9we and @robertw44482386!

I totally understand your frustration. Could you please share your System Info with me so I can flag this issue to the appropriate team? You can find it in Photoshop under Help > System Info. Just copy the info to a text file and attach it to your response.

Thanks a bunch!

Best, Alek 😊

[Derin28956327o9we]

@Alekehere it is

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   Plaster 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 26.3 © 1989-2025 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Radial Blur 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 26.3 © 2003-2025 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 26.3 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 26.3.0, © 1999-2025 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 26.3, © 2002-2025 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shear 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “Solarize.plugin”
   SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
   Spatter 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin”
   Substance 3D Viewer 0.22.0 © 2024 Adobe. All rights reserved. - from the file “Substance3DViewerForPs.plugin”
   Sumi-e 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.plugin”
   Torn Edges 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Underpainting 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 26.3 © 1989-2025 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins:

   Topaz Photo AI NO VERSION - from the file “/Applications/Adobe Photoshop 2025/Plug-ins/TopazPhotoAIAutomate.plugin/”
   TPAIApplyImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop 2025/Plug-ins/TopazPhotoAIApply.plugin/”
   TPAIGatherImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop 2025/Plug-ins/TopazPhotoAIGather.plugin/”

Duplicate and Disabled plugins:

   Topaz Photo AI NO VERSION - from the file “/Applications/Adobe Photoshop 2025/Plug-ins/TopazPhotoAI.plugin/”
   Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.plugin”
   TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.plugin”
   TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.plugin”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 8.3.0.35 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-8.3.0/"
   CmdN: 1.23.5
    UAB: 2.18.0-8
      Loaded at: 81 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
      Loaded at: 3401 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 30.20.1.0 - from the file "Required Folder"
   CC Libraries Panel (Prepared) 4.9.105.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_9_105/"
   CAPTURE: 2.0.41  STOCK: 4.2.6
   In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
      Loaded at: 84 ms - launch time impact: 0 ms
   Content Credentials (Loaded) 0.50.0.0 - from the file "Required Folder"
      Loaded at: 3375 ms - launch time impact: 0 ms
   Neural Filters (Prepared) 1.15.0.102 - from the file "Required Folder"
   Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
   Photoshop Adjustments Panel (Loaded) 2.2.8.0 - from the file "Required Folder"
      Loaded at: 3401 ms - launch time impact: 0 ms
   Photoshop UXP Export-As (Prepared) 5.11.5.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder"
      Loaded at: 3402 ms - launch time impact: 0 ms
   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Share Panel (Prepared) 1.0.8.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
   Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.substance-3d.viewer.ps/"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 3340 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 3340 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2411.112.0.19 - from the file "Required Folder"
      Loaded at: 3402 ms - launch time impact: 0 ms
   Scan time: 0 ms - entries: 40 

Installed TWAIN devices: NONE