• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

P: Changed shift-click behavior in Healing Brush?

1 Vote
Explorer ,
Aug 22, 2016 Aug 22, 2016

Copy link to clipboard

Copied

In the cc2015 versions of Photoshop the Healing Brush behaves differently than older versions did when I use "shift-click" to connect points. In PS CS6, for example, when I hold down the shift key, the tool clones in (or heals) continuously from point to point as I click. In the last two versions of Photoshop, this has changed: a click, then shift-click to a new location results in a "line", but this does not continue to the next point clicked, even when holding the shift key down continuously. Instead, the new point is treated as the beginning of a second "line" of healing/painting.

I hope this makes sense - it's surprisingly complicated to describe such a simple thing. But the effect is really disconcerting - if I'm healing along a surface, I can no longer get a continuous "heal" along a curve, for example.

The Brush & Clone Stamp tools don't show this at all - they behave as expected, connecting clicked points continuously until the shift key is released. I can't find any preference setting that might have changed, and I'm using a very simple tool set - no wild brushes or anything. Very frustrating!

How can I get the old behavior back for the Healing Brush Tool? What am I missing?

Thanks,

John


P.S. I posted this earlier in Adobe's User Forums, along with a link to example screenshots - was told by another member they saw this problem on Mac but not Windows versions, and they recommended I post here in hopes of getting someone's attention at Adobe. Let me know if posting the link would be helpful (I hope this forum allows links?)

Bug Fixed
TOPICS
macOS , Windows

Views

75

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 08, 2017 May 08, 2017
This was fixed in CC 2017. Let us know if you're still having this issue.

Votes

Translate

Translate
15 Comments
Adobe Employee ,
Aug 22, 2016 Aug 22, 2016

Copy link to clipboard

Copied

Can you post the link to you prior conversation and screen shots or post the details here? Just to confirm, are you running CC 2015.1.2? Or 2015.5.1? (You can go to Help > System Info... and the version should be listed in the first line of text)

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 22, 2016 Aug 22, 2016

Copy link to clipboard

Copied

Sure, here's my earlier conversation:
https://forums.adobe.com/message/8953008
and here are my examples:
https://dl.dropboxusercontent.com/u/27722512/HealingBrush_NewBehavior.png
and
https://dl.dropboxusercontent.com/u/27722512/HealingBrush_OldBehavior.png

I have tested on cc2015 and cc2015.5 on Mac OS X Yosemite (for some strange reason I can't get Creative Cloud to discover cc2015.5.1 on my desktop machine?) as well as cc2015.5.1 on Mac OSX El Cap, 10.11.3

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 22, 2016 Aug 22, 2016

Copy link to clipboard

Copied

I can not reproduce what you describe on my Mac with OS X 10.11.6 with Photoshop CC 2015.5.1 with the healing-brush. Works just as expected: Holding down shift yields a straight healed-line between each click.
Maybe, you use a stylus and have pressure sensitivity enabled? In this case it would be an issue of your settings and preferences.

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 22, 2016 Aug 22, 2016

Copy link to clipboard

Copied

Hello Olaf,
Thank you very much for testing this. I'm encouraged to think it's apparently not a bug, but I'd still like to find out why I'm experiencing this. No, I'm not using a stylus, so it's not pressure sensitivity. I see it on Macs running Yosemite & El Cap, in PS cc2015.5.1. Also, if you follow the link to my earlier Adobe User Forums discussion, another user saw the same thing on his Mac, but not Windows. Strange...

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 24, 2016 Aug 24, 2016

Copy link to clipboard

Copied

New information:

Testing further, I can get proper shift-click behavior with the Healing Brush, but *only* when both source & destination points are on the same layer. Furthermore, that layer apparently must be a background layer.

IOW, when trying to "heal"/clone from one layer to another, even in the same document, continuous shift-click behavior fails. Also fails when working on one single layer if it's not a background.

This can't be normal behavior - is it? (it was not in earlier versions) It makes for big problems in routine retouching tasks. It seems hard to believe no one else has noticed or is bothered by this.

Olaf, were you perhaps testing on a single (background) layer? If so, can you try "healing" from a source on one layer to destination on different layer?

Thanks,

John


-- Right now I'm using cc2015.5.1 on a MacBook Pro running OSX Yosemite. I will try to replicate at work on a newer iMac OSX El Cap with same Photoshop version.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 24, 2016 Aug 24, 2016

Copy link to clipboard

Copied

Sampling all layers to a new layer is giving me a different behavior. It looks like every other shift click is registering.

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 24, 2016 Aug 24, 2016

Copy link to clipboard

Copied

Thanks for testing. Yes, this sounds like what I'm reporting - the effect is a sequence of lines (with breaks), instead of one continuous line.

This can't be how the HB is supposed to behave, can it?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 24, 2016 Aug 24, 2016

Copy link to clipboard

Copied

No. I've logged an internal report for engineering to investigate.

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 24, 2016 Aug 24, 2016

Copy link to clipboard

Copied

Works also as expected for me, when I heal on a new, empty layer. 

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 24, 2016 Aug 24, 2016

Copy link to clipboard

Copied

Thank you!
(so I'm not crazy after all...  😉

Votes

Translate

Translate

Report

Report
LEGEND ,
Aug 25, 2016 Aug 25, 2016

Copy link to clipboard

Copied

Not crazy<G> With or without Sample All Layers, on the same layer or a new layer, I'm getting every other shift-click if I hold down the Shift key and keep trying to click.  I normally  let up and start fresh each single stroke, so I hadn't actually noticed this.

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 25, 2016 Aug 25, 2016

Copy link to clipboard

Copied

Thank you Cristen. Now we just have to hope it gets fixed soon. The negative effects on my retouching routines are substantial.
John

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 08, 2017 May 08, 2017

Copy link to clipboard

Copied

This was fixed in CC 2017. Let us know if you're still having this issue.

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Explorer ,
May 12, 2017 May 12, 2017

Copy link to clipboard

Copied

Yes, was fixed sometime back. Thought I had posted about the fix earlier, but anyway thank you!
John

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 08, 2017 Oct 08, 2017

Copy link to clipboard

Copied

LATEST
It's not woking properly for me now.  Running Sierra 10.12.6 and Photoshop 2017.1.1.

Tony

Votes

Translate

Translate

Report

Report