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P: Convert to Video Timeline option missing - Apple M1 devices

Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022

 

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here.

 

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks

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Adobe Employee ,
May 16, 2022 May 16, 2022

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Hi there,

Sorry to hear about the trouble with Photoshop. We're here to help.

Currently, mac M1 machines are seeing some issues. Our team is investigating this and would suggest you use the workaround until it's fixed.

Please try using  Rosetta emulation mode. Have you tried that option? If not, please try it.

To learn how to run Photoshop in Rosetta, see About Rosetta.

Let us know if this helps.

 

Regards.

Ranjisha

 

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Community Beginner ,
May 16, 2022 May 16, 2022

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This does not work on PC. There is no intel option. 

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Community Beginner ,
May 17, 2022 May 17, 2022

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How is this still not solved? I've learned a new software (2d animation) in the time that PSD has lost the ability to handle video timelines on the M1 platform. And I am pretty dumb. So, I would expect that the leading graphics software company on the planet could adopt a fundamental tool given unlimited resources (that's how perpetual rent works).

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New Here ,
May 18, 2022 May 18, 2022

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👍 Thank You

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Community Beginner ,
May 18, 2022 May 18, 2022

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I wish this was clear, in literally any way, so that I didn't have to spend an hour googling solutions, changing system permissions, reinstalling Photoshop, restarting.

 

Please consider changing the error dialog to "this functionality is not yet supported for M1 Macs, please boot Photoshop under Rosetta". It would save an incredible amount of frustration.

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New Here ,
May 18, 2022 May 18, 2022

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Screen Shot 2022-05-19 at 11.28.05 AM.png

Screen Shot 2022-05-19 at 11.28.24 AM.png

Screen Shot 2022-05-19 at 11.28.56 AM.png

 Hi, i am unable to play an image sequence in photoshop. I tried image sequences in all naming formats (Main_0000 / Main-0000 / 0000) in both words & number formats & as well as in JPEG, PNG & TIFF formats as well. Not only does it remains in 1st frame only, also the "Play, mute, previous frames & Other" options are not activated to use it. 

If you notice closely, a "?" in red appears below the thumbnail of the imported file. 

Screen Shot 2022-05-19 at 11.41.01 AM.png

 Also, I am unable to find "video layer" option in "Layers" section, so that i could import video file as image sequence. 

 

Please do let me know the solution as its very important for my upcoming feature film project.

 

Thanks in advance. 

 

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Community Expert ,
May 19, 2022 May 19, 2022

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Hi

You may need to run Photoshop under rosetta, more info

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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New Here ,
May 19, 2022 May 19, 2022

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Urgent!
I have a MacBook Pro ChipM1. In layers, the video layer option does not appear. Does it have something to do with Rosetta? Thank you

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Community Expert ,
May 19, 2022 May 19, 2022

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To use video functions open Photoshop under Rosetta.

Dave

 

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Community Beginner ,
May 19, 2022 May 19, 2022

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I've never cared for the links to adobe support pages. They look like whitepages written by and for university professors and usually require a fair amount of disection to understand the answer. This is a common problem and I'm not sure why I have to degrade my photoshop experience to access the video feature. And if running PSD in rosetta isn't a degredation, then why not have it function there by default?

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Community Expert ,
May 20, 2022 May 20, 2022

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Hi, because the framework that provides the video ability can't be converted to Apple Silicon code.

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LEGEND ,
May 20, 2022 May 20, 2022

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"Hi, because the framework that provides the video ability can't be converted to Apple Silicon code."

Adobe are one of the largest software companies in the world. If they wanted to do it, they would do it (convert or rewrite from scratch). Technical difficulties, no, surely just an excuse. What we are seeing is Adobe's priorities. I strongly suspect Adobe want to remove video from Photoshop, just as they removed 3D, because they have other video products to sell. A debate may even now be raging about whether to do this work.

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Contributor ,
May 20, 2022 May 20, 2022

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Imagine telling people you can't convert a frame work which has pulled all raster animation tools from all adobe products but yet free Krita has had no problem with it. It seems like adobe is where software goes to die, do they even have a dev team anymore or just feature set of coders. A good example of this is flash / animate they bought it and never fixed any of the timeline issues, ui, or add raster, they just feature creeped it. Another is the ability to view thumb nails in explorer on PC, they claim it's microsofts fault but when you look at other software like affininty they have no problem doing it. 

Maybe it's time we apes make a protest on adobe against this clear scam of a subscription. 

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Community Expert ,
May 24, 2022 May 24, 2022

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You have two posts that commit to a future release, and I can tell that one VERY RARELY see that kind of mentions in here.

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New Here ,
May 24, 2022 May 24, 2022

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Hi there, I have the same problem with macOS Monterey and Apple M1 Max, PS 23.3.2. Photoshop no longer recognizes video data. Please Adobe fix this problem in the next update. I need this functionality in my daily work!

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New Here ,
May 25, 2022 May 25, 2022

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Hello, 

Im trying to make a Video frame animation, my problem now is that I can´t switch from Frame-Animation to Video-Frame- Animation for some reason. Very greatfull for Tips on how to fix it. 

Ty for helping answers. :))WhatsApp Image 2022-05-25 at 14.00.30.jpegWhatsApp Image 2022-05-25 at 14.00.31.jpeg

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Community Expert ,
May 25, 2022 May 25, 2022

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If you are using an M1 Mac then you need to run Photoshop under Rosetta to use video functions.

 

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

 

Dave

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Adobe Employee ,
May 25, 2022 May 25, 2022

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Hi Kai,

 

The correct information has been shared by @davescm
Merging this with the primary/parent thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-convert-to-video-timeline-option-missing-a...

 

Thanks!

Sameer K

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New Here ,
May 28, 2022 May 28, 2022

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I just had to reply to say thanks. The customer service online chat was no help. I didn't realize there were issues with Photoshop using an M1 Mac. Thank you a million times.

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Community Beginner ,
Jun 01, 2022 Jun 01, 2022

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How do I "run in Rosetta"?
I visited te "about Rosetta" link, but still have no idea what I shoukd do.
Is there a step by step guide? Alternatively, how do I downgrade to a previous Photoshop version?
Thanks

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Explorer ,
Jun 01, 2022 Jun 01, 2022

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https://support.apple.com/en-us/HT211861 — you should only have to do this once.

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New Here ,
Jun 01, 2022 Jun 01, 2022

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I have the same problem too. I create thumnails for my YouTube channel and I just import the MOV file and take the images from the video. Never used to have a problem for years but now it starts to import to about 85% slows right down and then I have to just cancell it because it takes too long. I have a beast of a pc too. 64GB Ram i9 Processor and a 3090 GPU

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Community Beginner ,
Jun 01, 2022 Jun 01, 2022

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Thanks, but that's not helping me.
I got my answer though -  I had to chose the Photoshop app on my computer, go to it's info and check the "run with Rosetta" box.

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New Here ,
Jun 02, 2022 Jun 02, 2022

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MacOS Monterey

Version 12.3.1

Macbook Pro (M1, 2020)

Photoshop 23.3.2

When attempting to add an mp4 file to a timeline in Photoshop, I get the following error.
"Could not complete your request because the footage is not a recognized format."

Perusing the forums and web for solutions, I've installed Rosetta 2, allowed Photoshop permissions in Accessibility and Full Disk Access, and reset Photoshop preferences to default. None of this has worked. I would really appreciate help finding a solution so that I can move forward with a project I've been intending to complete.

I hope thats enough information. Thanks ahead of time!

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New Here ,
Jun 03, 2022 Jun 03, 2022

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Thank you so so much! I wasted so much time and finally found your answer. 

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