P: Convert to Video Timeline option missing - Apple M1 devices

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Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022
We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here.   To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating   Let us know if the update resolves the problem for those affected, and share your feedback. Thanks

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New Here ,
Dec 14, 2021 Dec 14, 2021

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Do anybody know how to import my mp4 files onto photoshop or premier pro on a mac? I've tried to use converts online and nothing is helping. 

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Adobe Employee ,
Dec 14, 2021 Dec 14, 2021

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Are you on an M1 Mac?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Dec 14, 2021 Dec 14, 2021

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Yes I an

Get Outlook for iOS

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New Here ,
Dec 14, 2021 Dec 14, 2021

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am**

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Adobe Employee ,
Dec 14, 2021 Dec 14, 2021

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You'll need to run in Rosetta for some features until they are updated to run native: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Dec 14, 2021 Dec 14, 2021

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What about premier pro?

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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Community Beginner ,
Dec 15, 2021 Dec 15, 2021

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Thank you. This worked for me.

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New Here ,
Dec 16, 2021 Dec 16, 2021

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Bonjour! J'ai le même problème... Cassandra, as-tu trouvé une solution? Je m'arrache les cheveux!

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Adobe Community Professional ,
Dec 16, 2021 Dec 16, 2021

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Bonjour, sur un Mac avec un Processeur M1 ou M1 pro/Max, il faut lancer Photoshop en mode Rosetta: aller dans les applications, click droit, lire les informations sur l'icone de photoshop, puis choisir lancer avec Rosetta.

cfr: https://helpx.adobe.com/fr/photoshop/kb/photoshop-for-apple-silicon.html

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Adobe Community Professional ,
Dec 16, 2021 Dec 16, 2021

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@Amélie22280976o4ay Hello, Gardez vos cheveux, et passez en mode Rosetta, cfr réponse précédente.

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New Here ,
Dec 16, 2021 Dec 16, 2021

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截屏2021-12-17 下午12.42.50.png截屏2021-12-17 下午12.43.01.png截屏2021-12-17 下午12.43.20.png截屏2021-12-17 下午12.43.30.pngMy computer is an m1 mac, I can’t create a video timeline in ps, and I can’t open video files with ps, showing that mp4 files cannot be recognized截屏2021-12-17 下午12.46.52.png

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Adobe Community Professional ,
Dec 16, 2021 Dec 16, 2021

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This is a known problem, listed by Adobe in their article about features that are not yet working on Apple Silicon:

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

 

If you need to use video in Photoshop on an Apple Silicon Mac now, the temporary solution is to restart Photoshop in the Apple Rosetta translation layer. All features will become available, but it will be running translated Intel code, not native Apple Silicon code.

 

Maybe later Adobe will add the video features to the Apple Silicon-native code.

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New Here ,
Dec 16, 2021 Dec 16, 2021

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Merci infiniment!!! Effectivment, le menu apparaît de nouveau! C'est un peu laborieux, je me réjouis d'une prochaine mise à jour de photoshop qui permette de le faire sans l'ouvrir avec Rosetta, qui ralentit quand même beaucoup... Mais au moins, je peux faire ce que je dois! Mille merci!!!

 

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Adobe Community Professional ,
Dec 17, 2021 Dec 17, 2021

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C'est passé à un cheveu près ! 😉

 

Oui, je comprends, c'est la même chose pour certaines extensions (et sans vouloir faire de jeu de mot, ici!) codées en CEP, des panneaux de scripts.

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New Here ,
Dec 19, 2021 Dec 19, 2021

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THANK YOU THANK YOU THANK YOU!!! I've been trying to figure this out for hours to no avail, and your trip fixed it in minutes. Can't tell you how much I appreciate it.

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New Here ,
Dec 23, 2021 Dec 23, 2021

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Hello there,

 

I am having the same troubles, did all the steps written here (accesability etc) but still i cannot open mp4 or mov files. I am on Monterey and PS 2022. Couls anyone help me please? Thanks a lot in advance!

Oh and happy holidays to everyone! 🙂

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LEGEND ,
Dec 23, 2021 Dec 23, 2021

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LaMiss, unfortunately this is a new problem, looking just like an older one. The old solutions won't work. The solution is: use Rosetta. Let us know if you have no idea what that means.

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New Here ,
Dec 24, 2021 Dec 24, 2021

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Thanks for the fast answer. I installed Rosetta 2 via Termiinal now and restartet after. Sadly nothing changed. I can use the Videos on my Older Mac (2019), but not on my new M1 Max, which sucks, because this is where you wanna work with Videos. Any other ideas?

Thanks in advance and happy, happy holidays 🙂

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LEGEND ,
Dec 24, 2021 Dec 24, 2021

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You're nearly there, but you haven't sorted out Photoshop yet. You need to set the Photoshop app to use Rosetta. Believe it on not, it's like this for everyone. 

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New Here ,
Dec 24, 2021 Dec 24, 2021

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Wonderful! Thank you so much. This did the trick (even if opening PSD now feels like opening it on a 2012 Mac :D).

Wonderful holidays for you!

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New Here ,
Dec 25, 2021 Dec 25, 2021

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Im trying to make a simple future city animation in photoshop but the video timeline no longer seems to be an option. The only option I get when I open a new timeline window is a Frame Animation.  I can see the video timeline option on the lower lefthand side but its grayed out. Ive made several future city animations before but have never had this issue.  I have an M1 Mac so maybe thats it?  

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Adobe Community Professional ,
Dec 25, 2021 Dec 25, 2021

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If you're on a new Apple M1 processor machine, video isn't current supported. It's coming in the future. https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html Run in Rosetta until native support is available for video.
 

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Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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New Here ,
Dec 27, 2021 Dec 27, 2021

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thank you so much it wokred.

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Community Beginner ,
Dec 28, 2021 Dec 28, 2021

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For any future person who has this issue, it it a compatability issue with the M1 — in the CC app under "all apps" you click the 3 dots next to Photoshop, and select "Open (Intel)" and that will resolve it.

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