P: Converting layer to smart object causing major lag

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Community Beginner ,
Apr 23, 2017 Apr 23, 2017

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Running latest version of Photoshop CC 2017, I get major bad lag with zooming and with brushes when a layer that has been converted to a smart object is visible. If I turn off the layers, the brush is buttery smooth again. Efficiency indicator will drop during this lagg.

PC: 256GB SSD (photoshop installed here) - 6600k - 16gb RAM 3000 mhz - GTX 1070.

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15 Comments
Adobe Employee ,
Apr 25, 2017 Apr 25, 2017

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How big is the overall file (pixel dimension, number of layers, size on disk)?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Apr 25, 2017 Apr 25, 2017

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File size is 671mb, 22 layers, 18 converted to smart objects with filters, 3627 x 5441, 240 resolution. The lag is still present with a few of the smart layers turned on, bad enough to the point where the mouse will lag so that I can't do anything until it passes after around 10 seconds. 

Attempted to export to web as a JPEG, left it for 30 mins and wasn't completed yet. 

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Adobe Employee ,
Apr 25, 2017 Apr 25, 2017

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Would you be able to share the source PSD? I can provide an email if a public link isn't possible.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Apr 25, 2017 Apr 25, 2017

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Sure, If I can grab an email that'd be great. I can upload it to google drive for you to download

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Community Beginner ,
Apr 27, 2017 Apr 27, 2017

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Any update on this?

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Adobe Employee ,
Apr 27, 2017 Apr 27, 2017

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Still investigating. I can see some zoom latency on Mac but painting still seems smooth. Haven't had a chance to try this on some windows systems.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Apr 27, 2017 Apr 27, 2017

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Fair enough, thanks for looking into it

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Participant ,
Apr 27, 2017 Apr 27, 2017

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I have the same issue and creating the Smart Objects also takes much longer that it used to. This is after the latest update. I spent time online with an Adobe Support person... He told me Photoshop and Lightroom works better with 4 - 8GB of RAM... I have 48GB. So he said they know it is an issue and they are working on it. They have basically made Photoshop 32-bit again. The problems are more evident when working with large files (PSB)

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Community Beginner ,
May 05, 2017 May 05, 2017

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Any update as of yet? 

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Adobe Employee ,
May 06, 2017 May 06, 2017

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I sent the file to the engineer to profile. Haven't heard back.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Jun 19, 2017 Jun 19, 2017

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Any movement as of yet? 

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Adobe Employee ,
Jun 19, 2017 Jun 19, 2017

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Still being investigated.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Jun 19, 2017 Jun 19, 2017

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Photoshop is a 64-bit application, unless you've installed the 32-bit version (windows). It looks like you were given bad information. More RAM is better.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
Jun 19, 2017 Jun 19, 2017

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Yes - well the information came directly from Adobe support. I know more RAM is better, especially on 64-bit, and that is why I was shocked to hear that the support tech said it currently works better with 8GB or less RAM. My thoughts were that after the latest updates, some parts of Photoshop and Lightroom might have gone back to 32-bit.

So basically... this problem is still Lagging 😄

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

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Different issue than thread it was originally posted to. The original thread is talking about interactive lags in documents that contain smart objects. Not actually creating a smart object

Please reference the new conversation here: Photoshop CC 2017: Creating Smart Objects takes much longer than it used to

Senior Product Manager - Customer Advocacy - Digital Imaging

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