I've been having an issue when trying to open photoshop on my windows pc. I've gone through all of the troubleshooting steps that I could find. If anyone else has come across a similar issue that was resolved by something else other than the steps I've taken please help. I've submitted crash reports, but haven't heard back yet. This all seems to have happened after the latest update but previous versions are now also experiencing issues.
Windows 10 home 20H2 with NVIDIA GeForce GTX 1050 Ti
Troubleshooting steps taken:
Revert to previous versions of Photoshop, reset preferences, update graphics card, looked into windows media feature pack but couldn't find anything relevant to download, launched without plugins, and reset font cache.
Hi all, We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here. To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating Let us know if the update resolves the problem for those affected and share your feedback with us. Thanks, Mohit