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Photoshop 22.4.2 crash opening heic files.
Windows 10 Pro Version 21H1
CPU Ryzen 3900
GPU Geforce GTX 1650
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There was an update for Photoshop 22.4.2 on 10.06.2021. It's possible to open heic files now.
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I found a crash log from 22.4.1. Are you sure you're on 22.4.2? If so, can you please submit a new log with your email address using the 22.4.2 update that went out this AM?
Even Latest 23.3.2 still crashes HEIC
Hi @user201919, I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you,
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