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P: Crash opening heic files

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LEGEND ,
Jun 08, 2021 Jun 08, 2021

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Photoshop 22.4.2 crash opening heic files.

Windows 10 Pro Version 21H1

CPU Ryzen 3900

GPU Geforce GTX 1650

Bug Fixed
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Windows

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correct answers 1 Correct answer

LEGEND , Jun 12, 2021 Jun 12, 2021
There was an update for Photoshop 22.4.2 on 10.06.2021. It's possible to open heic files now.

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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I found a crash log from 22.4.1. Are you sure you're on 22.4.2? If so, can you please submit a new log with your email address using the 22.4.2 update that went out this AM? 


Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jun 12, 2021 Jun 12, 2021

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There was an update for Photoshop 22.4.2 on 10.06.2021. It's possible to open heic files now.

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