P: CS6 Slow compared to CS5.1 with large files

[laden.m]

PS CS6 has a lot of enhancements and great features. it launches very fast, and the control is very responsive and smooth.

although i am experiencing some speed issues with very large files. compared to CS5.1, where i don't have any of these issues.

the files are PSBs, 9000x8000px, 80+layers, RGB, 8bit

i have the same performance settings for both, cs6 and cs5
i am working on MAC PRO, 16GB ram, SSD scratch, 2TB raid, Radeon HD 5770, Snow Leopard.

the main issues i have are:

- no refresh when i move the curve on adjustment layer. the refresh comes after i let go.
- jagged pan
- extremely slow moving of layers and layer groups, even if they are with smaller dimensions (800x400pix)

again, working with files with less layers or smaller dimensions is very fast.

thanks for your help and support!
m.

[FeedbackCommunityMember]

WOW, I haven't seen it that slow, even with bad fonts.

I bet you have font previews enabled...
(they can spin in the background, retrying some corrupt fonts)

Hmm, do you have any font management programs running?

Our QE might want to see if we can profile the app in the bad state.

[ronshawlargo]

Nope... No font management running. And as you can see from the video, the only difference in the two files is the font. I will send you the font and see if you can find something wrong in it.

Now, How do I disable Font Preview?

What I will do is make a second video, and I will disable font preview and then remove the font all together and see what happens. At least this way, I can document it for you and maybe move forward with figuring out what some of the issues are. Now, this seems to be the problem for me. Don't know what it may be for Mac users... however, as you can see, something that I thought for sure was a Photoshop problem appears to be a font problem. I will do this later today when I have an extra moment.

[FeedbackCommunityMember]

In the Type menu, Font Preview Size -> None

And there still is some problem in that Photoshop or the OS are spinning on that font instead of just rejecting it as bad/corrupt. We'll have to reproduce the behavior to figure out why that's happening.

[netnothing]

Can we get an update on the fixes for the "known" issues affecting CS6? Like the layer thumbnails?

CS6 was released on May 13......that's over 3 months ago. I thought with Creative Cloud Adobe was going to be more active in patching and adding to the products.

I find it ridiculous that not even a minor point release has happened in over 3 months to the flagship product!

Seriously starting to lose faith in Adobe.......they are moving far too slow. You are getting my money every month and I expect frequent updates to address known issues.

-Kevin

[ginther2]

Like a majority of photoshop users I am acquainted with, I was increadibly disappointed in the immediately perceivable speed issues upon 1st launching .psd CS6.

I use two machines regularly, my 2.2 desktop with 16mb ram, new Nvidia card (machine is about 5ry old, blah blah) and my late 2011 17" Macbook Pro, 16mb ram etc.

Desktop imo has always seemed faster than the laptop, and is much preferable for image editing on etc. for me due to the set up. A typical day has me swapping between the desktop and the laptop while working on the same files quite regularly.

I remember working in .psd 5 on the desktop then reopening the same file in .psd 6 after it had been recently installed.. The most notable issue for me in .psd 6 upon the desktop is moving folders with layers – the machine just lags out, I spend so much time watching the pin wheel. One the laptop this is not an issue, it is institaneous much like .psd 5 was on the desktop.

So from following the threads and from my own experiences using the new .psd 6 – is it a given or thought that .psd 6 only works well on the Mac platform with newer CPUs and not to be recommended upgrading to for older machines?

This is just very frustrating...

thx

[FeedbackCommunityMember]

Please see the official response at the top of the topic.

[FeedbackCommunityMember]

No update I can share with you yet.

But remember that MacOS 10.8 came out recently, and Win8 RTM, and we might have other things to deal with that hold up a dot release.

[8ardock]

Fixed all my CS6 problem and Mountain Lion performance.
What i did? uninstall cs6 and back to cs 5.5.
Even my mac runs smooth, try it, you wont regret it.

Don ́t know what Cs6 did to my mac but it was so sloooooow, with any kind of files.
Now it runs perfect with the cs5.5.

Maybe ill try cs6.1 in the future or something much stable.

[Noel Carboni]

All you folks who have experienced performance problems should ensure you get the 13.0.1 update as soon as possible.

Choose Help - Updates in Photoshop if you haven't already been notified of the update.

Or visit one of these links:

Macintosh: http://www.adobe.com/support/download...

Windows: http://www.adobe.com/support/download...

Good luck - I hope the problems are all fixed for you!

-Noel

[Noel Carboni]

I've just tested laden m's "dots" image with 13.0.1 and now I find I can move the dots around with a visibly higher frame rate than with Photoshop CS5 on the same PC workstation (I'd say maybe 6 FPS vs. 4), where the speed with 13.0.0 was about the same as CS5 or maybe a hair slower before. Certainly something has been done to make the operation more efficient.

-Noel

[BHNS]

Having same issues on Windows

[Noel Carboni]

With version... ????

-Noel

[BHNS]

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2993 MHz
Built-in memory: 3697 MB
Free memory: 552 MB
Memory available to Photoshop: 1717 MB
Memory used by Photoshop: 60 %

PSD 1200x3400px With many layer and 15 layer comps just over 80MB

[Noel Carboni]

Thanks for the feedback.

You might want to try installing the 13.0.1 Photoshop update, made available yesterday, and please report back whether it makes a difference in what you're seeing.

-Noel

[BHNS]

Just updated:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
But still have same issue

[AlexFedorov]

Noel, thanks for posting the update about the patch but I have to agree with Nachman, not seeing any noticeable improvements in performance or speed.

[Noel Carboni]

That, unfortunately, says that there must be ANOTHER issue besides the layer bounds efficiency corrections made by Chris in 13.0.1.

Let the next round of problem reporting begin!

I suggest you start a NEW THREAD with 13.0.1 specifically in the name, and describe in detail what you see, much like many of the folks did in this thread. I suggest starting a new one so that there can be NO CONFUSION that you still have a real bug, vs. the problems that are now supposedly fixed.

-Noel

[Noel Carboni]

Just FYI, I did actually hear back from ATI.

Their advice is that if you're having possible driver problems with the latest release (Catalyst 12.8 at this moment) is to FULLY uninstall, remove, expunge, delete, wipe, erase, and nuke with prejudice all remnants of their older version driver, reverting your system back to default drivers, reboot, THEN install the new Catalyst release. I did this and found several problems to be solved.

-Noel

[ronk74644369]

i just tried the update for mac CS6 extended. It wouldn't update: gave me an error:Adobe Extension Manager CS6 Update
Installation failed. Error Code: U44M1P7

[tyggy]

Nudge is still painfully slow with thumbnails on in layers pallete even after 13.0.1 update.

MacOS 10.8
MacbookAir i7

https://twitter.com/eskalationdk/stat...

[pxlwizard]

Same here! Still experiencing jerky thumbnails.

Having said that, the update has fixed the layer dragging problem for me, which is fantastic.

[tyggy]

layers dragging is better, but when you release them after dragging it's still several seconds of wait.

[laden.m]

i just updated PS to 13.0.1 and made some tests.
sadly i can see only very slight improvement.
dragging groups and layers is better but not as responsive as i'm used to it.
as example dragging the white dots from my test doc is better but the strange thing is that after i move them and let go i get a progress bar right after that???? why?
ok, i could live with this on this large document.

another thing! i was just working on a very small file (300mb).
after working a while on it, PS became extremely non-responsive and slow?
especially painting with a simple circle brush.

curves adjustment i working great now, i don't know if you done something there but this is even better than in cs5.

[FeedbackCommunityMember]

You shouldn't get a progress bar on that operation for an image that simple, unless you were running on a memory starved laptop.

I suspect you might have something else causing some slowdowns on your system - like scripts (check the Scripts Event Manager - there shouldn't be any enabled) or a third party plugin.

[Noel Carboni]

I can drag the "white dots" group in your document around interactively, no problem, and there's only about 1 second I have to wait before I can do another drag or whatever, but...

Nudging the "white dots" layer with an arrow key takes 45 seconds to complete and puts up a progress bar!

Funny thing is that with 13.0.1 it's actually faster and more interactive to move the layer around with the Move Tool and mouse now than with 12.0.4, but a nudge only takes 5 seconds or less in Photoshop CS5 (which is still 10x slower than a mouse-based move operation).

-Noel