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P: Deleting a value in Duotone/Monotone dialog gives wonky results

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LEGEND ,
Nov 15, 2018 Nov 15, 2018

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I am trying to use the monotone/duotone options in Photoshop 2019. I choose my color and click on the curve to adjust the values. If I decide I don't want a certain value in the box, I delete it, but instead of staying as an empty box it will place a 0 (zero). When you click OK, this causes the curve to go completely wonky. This did not happen in previous versions. Anyone else having this issue? The attached is just to show the zeros in the boxes (box 30, 80, and 95) where they should be empty. Even when I tab over to the next boxes a zero will be inserted.

I have updated to the most recent Photoshop  20.0.1 release hoping this would have been fixed but the issue is still there.
RackMultipart20181115404711rue-de0eae72-f209-4cce-892b-065a6c32e8ec-604594377.pngRackMultipart20181115404711rue-de0eae72-f209-4cce-892b-065a6c32e8ec-604594377.png

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correct answers 1 Correct answer

Adobe Employee , Jan 15, 2019 Jan 15, 2019
Correct. This issue was fixed in the 20.0.2 update: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Please let us know if encounter any problems. Thanks for reporting this!

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12 Comments
Adobe Employee ,
Nov 15, 2018 Nov 15, 2018

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Thanks. I can repro. I'll have engineering investigate!

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 23, 2018 Nov 23, 2018

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Same problem here. The only workaround I've found is to use a previous version of Photoshop.  

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Explorer ,
Nov 27, 2018 Nov 27, 2018

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any news on results of contacting engineering?I have same issue

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New Here ,
Nov 30, 2018 Nov 30, 2018

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Same here. We have a 2-color publication, so duotones are crucial. Thanks.

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LEGEND ,
Dec 05, 2018 Dec 05, 2018

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Same here. Please fix.

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LEGEND ,
Dec 05, 2018 Dec 05, 2018

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same :{ trying to get file to printer. 

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Community Beginner ,
Dec 05, 2018 Dec 05, 2018

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The only workaround I’ve found is to install the previous version of Photoshop and use that when you need to edit duatones. You can have both versions installed at the same time. It’s a pain.

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Explorer ,
Dec 19, 2018 Dec 19, 2018

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@Jeffrey:
Any updates you can offer will be greatly appreciated....

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Community Beginner ,
Jan 15, 2019 Jan 15, 2019

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I've just updated to Photoshop 20.0.2 and the problem appears to be gone. I was able to convert an image to greyscale, then duotone, and then adjust both colors repeatedly without a hitch. I could not find release notes for v20.0.2, so I am only going by my test results.

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Adobe Employee ,
Jan 15, 2019 Jan 15, 2019

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Correct. This issue was fixed in the 20.0.2 update: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Please let us know if encounter any problems. Thanks for reporting this!

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Jan 15, 2019 Jan 15, 2019

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Thank you!

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LEGEND ,
Jan 15, 2019 Jan 15, 2019

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LATEST
YES!!! Thank you!

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