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P: Desaturated image in Photoshop on import from Camera RAW - HDR feature enabled/disabled

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Explorer ,
Oct 24, 2022 Oct 24, 2022

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I installed the latest version of Photoshop, then experiemnted with the new HDR feature in Camera RAW. To activate the HDR feature I went to Preferences>File Handling>Camera RAW Preferences>Technology Previews and checked HDR Output. I then went to Prerences>Technology Preview and checked Precise Color Management for HDR Display. 

 

I played with the new feature and liked it, but decided that for now I wanted to deactivate it. So I went back into Preferences and unchecked the items I previously had selected. 

 

Unfortunately now when importing an image from Camera RAW to Photoshop, the image is highly desaturated and I have very little latitude to recover the sauration. My workaround is to export the image as a .tif file, and then open it in Photoshop. 

 

I have uninstalled Photoshop and reinstalled it. I have also reinstalled the previous version of Photoshop. I continue to have this problem. I am running on a 2021 Macbook Pro M1 with 32GB RAM. I have attached two jpgs to show the issue. The first is what the image looks like when it is imported from Camera RAW from a stored .DNG file. The second is the same image that was coverted to a .tif file from Camera RAW and then i=opened in Photoshop. Any assistance is appreciated. 

 

 

Bug Unresolved
TOPICS
Cross-app workflows , macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Nov 02, 2022 Nov 02, 2022

@erich20359509 , @DeanAllman I think I have a solution for this. When you turn on the HDR feature in ACR, it bumps ACR to support 32-bit editing. If you turn the HDR feature off, the 32-bit mode gets stuck ON. This will affect all images subsequently opened into Ps from ACR.

 

The fix is to go into ACR preferences and select 8-bit on the workflow tab. Restart Photoshop, open the pref a second time, and things should work again from there.

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9 Comments
Adobe Employee ,
Oct 24, 2022 Oct 24, 2022

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@DeanAllman , 

 

Can you delete the adjustments in ACR? Open the file, click the 3 dots and select 'Reset to default'; does that change the behavior when opened in Photoshop?

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Explorer ,
Oct 24, 2022 Oct 24, 2022

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It still comes in desaturated

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Adobe Employee ,
Oct 25, 2022 Oct 25, 2022

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@DeanAllman HDR is a new area so there might be some ground to cover.

Can you go into Photoshop and copy/paste your System Info (under the Help menu).

Also, check your Camera Raw Preferences to make sure you have TIFF support the same as JPEG:

MarkDahm_0-1666716469594.png

Finally, can you send a copy of your RAW image along?

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Explorer ,
Oct 25, 2022 Oct 25, 2022

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System Info:

Adobe Photoshop Version: 24.0.0 20221013.r.59 3a3d761 arm64 Number of Launches: 268 Operating System: Mac OS 12.6.0 System architecture: Apple M1 Max, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 32768 MB Free memory: 19386 MB Memory available to Photoshop: 29732 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.2 SAM SDK Version: 2.0.0-main.1415 ACP.local Status: - SDK Version: 2.7.1.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.17.10.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.4.12 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
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Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=3440 Main Display Display: 2 Display Bounds: top=346, left=3440, bottom=1328, right=4952 High DPI Monitor ------- Sniffer output
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All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.0 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.0.0, © 1991-2022 Adobe. 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All rights reserved. - from the file “statistics.plugin” Targa 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz DeNoise AI.app/Contents/Resources/PS_Plugins/TopazDeNoiseAI.plugin/” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Sharpen AI.app/Contents/Resources/PS_Plugins/TopazSharpenAI.plugin/” Duplicate and Disabled plugins: Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDeNoiseAI.plugin” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSharpenAI.plugin” Plugins that failed to load: IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.0.0.31 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.0.0/" CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8 Loaded at: 68 ms - launch time impact: 19 ms Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder" Loaded at: 1573 ms - launch time impact: 0 ms ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 25.5.1.0 - from the file "Required Folder" Loaded at: 1573 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.21.13.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/" CAPTURE: 2.0.41 STOCK: 4.0.2 Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder" Loaded at: 69 ms - launch time impact: 0 ms Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 1573 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 1524 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 1525 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder" Loaded at: 1574 ms - launch time impact: 9 ms Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 2820 ms - launch time impact: 0 ms Neural Filters (Registered) 1.14.7.0 - from the file "Required Folder" Installed TWAIN devices: NONE

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Explorer ,
Oct 25, 2022 Oct 25, 2022

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Camera RAW preferences identical to the ones in your screenshot.

 

Link to .DNG file (converted from Nikon .NEF): DNG FIle on Dropbox 

At first I thought it was with older DNG files, but this was shot last week and same behavior. 

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New Here ,
Oct 30, 2022 Oct 30, 2022

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Hi,

Thanmk you for this email, I had exactly the same problem with 2023 update (using an Apple MAC) and as I was trying to get some photo work I had taken the day before was very frustrating. However, with the help of the 'fix' exporting a tiff format all them worked perfectly. I hope Photoshop get a fix for this problem.

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Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

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@erich20359509 , @DeanAllman I think I have a solution for this. When you turn on the HDR feature in ACR, it bumps ACR to support 32-bit editing. If you turn the HDR feature off, the 32-bit mode gets stuck ON. This will affect all images subsequently opened into Ps from ACR.

 

The fix is to go into ACR preferences and select 8-bit on the workflow tab. Restart Photoshop, open the pref a second time, and things should work again from there.

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Explorer ,
Nov 03, 2022 Nov 03, 2022

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And that works! Thank you sir! Much appreciated. 

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New Here ,
Nov 15, 2022 Nov 15, 2022

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I have a similar problem -- Mac Pro 14" with M1 chip, upgraded to Ventura.  When I open an image in CR, it's fine in the CR dialog box; but when I open it in Photoshop 23, the image is very overexposed.  The same happens if I select "Open in Camera  Raw" for a jpeg.  In contrast, applying the CR Filter to a PSD or Tiff does not overexpose the image.  I have tried uninstalling and reinstalling PS and Bridge; using earlier versions of PS and Bridge; tried the suggestions below about CR preferences.  Nothing helps.

 

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