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P: Disk error using Liquify

Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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Não foi possível completar o comando Dissolver devido a um erro de disco. Essa é a mensagem que aparece quando tento usar o filtro Dissolver em qualquer foto depois da atualização 23.3 

Quando voltei para a versão anterior funcinou perfeitamente.

Bug Unresolved
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correct answers 1 Correct answer

Adobe Employee , Apr 14, 2022 Apr 14, 2022

You only have VRAM: 1,073 MB

 

https://helpx.adobe.com/photoshop/system-requirements.html

 

Photoshop requires 1.5GB to operate.

 

Try holding down the Opt key when selecting Filter > Liquify...

 

 

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122 Comments
Explorer ,
Oct 02, 2022 Oct 02, 2022

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For anyone stuck in this in 2022. Try changing your disk cache drive. Or purging the cache folder entirely.

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Explorer ,
Oct 27, 2022 Oct 27, 2022

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Frustrating! Having suffered a V.24 Liquify error on on PC I switched to a backup machine. This is backup is failing too, only differently.

 

From Bridge, right click to Open in Camera Raw, I get "Graphics processor has encountered an unrecoverable error" pop-up - see pop-up. (Opening in V23 works fine). The GPU has been disabled.

 

ACR opens but not properly. It opens as if I'd directly opened a .dng from Bridge by double clicking on a thumbnail ie it first opens PS, and not just opening ACR without first opening PS as it should. 

 

So I'm stuck not being to Liquify on my workstation and now this error. As I say very irritating.

 

Running on Windows 10.

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Hi

What exact GPU do you have in your system, are your GPU drivers up to date

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Explorer ,
Oct 27, 2022 Oct 27, 2022

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Hi Ged,

Upto date according to Widows update. It's only my backup machine so nothing fancy, NVIDIA GeForce 940M. It all works fine on previous V23. Fortunately I didn't uninstall that version, unlike I did on my workstation (with the Liquify issue).

 

Don't suppose you know how to re-install my previous V.23 version so I can get working on my main machine and wait till the V 24 issues have been sorted. I'm happy to stay on V 23 on both my machines.

 

Thank you for helping.

 

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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@BarryEdge you can install a previous version from the CC app, you can have 2 versions installed at the same time

https://helpx.adobe.com/download-install/using/install-previous-version.html

Don't go by Windows to verify if your GPU driver is up to date, always go to the manufacturers website

https://www.nvidia.com/download/index.aspx

There's one option you can try in Photoshop version 24.0, try enabling this option and restarting Photoshop

2022-10-27 18_34_14-Adobe Photoshop 2023.png

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Olá
Tenho o Adobe Photoshop 24.0.0 e o recurso dissolver não funciona. Tenho o Windows 10 Enterprise.
O que devo fazer para que o mesmo funcione? Obrigado

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Explorer ,
Oct 27, 2022 Oct 27, 2022

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Thanks Ged.

 

I've had managed to work out how to install the older version on my workstation and I installed the latest driver from NVIDIA. Thank you.

I have also found the "Older GPU" version in V 24 preferences. Thanks for that too.

 

However, on the Liquify error "Could not complete the Liquify command because of a disk error", I'm now in a mess because the V 23 version doesn't now work - it gives the same disk error as V 24. It was working fine yesterday on V 23 with the older graphic card driver. This is painful as I need Liquifer to complete a portrait touchup commission.

 

I'm running out of ideas. I'll start a new post for the Liquify issue as this is my critical problem - unless you have other ideas.

 

Thanks for helping.

 

 

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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@ChristophePhoto24 pardon, c'est la touche ALT, sur un PC. 

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Disk error for Liquify should not be an issue. Adobe need to fix or else get rid of Liquify!

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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@nammy50 are you having issues with Liquify or just commenting?

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Disk error. If Liquify needs so much space that it cannot perform, then why include it? I pay a monthly fee for a filter that does not work.

Sent from my iPhone

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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Your logic doesnt make sense - your computer is lacking in resources to use a feature so exclude it for everyone?

Does your machine meet minimum requirements?

Go to Help Menu/System Info and copy/paste details here.

 

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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@nammy50 how much RAM is there on your GPU?

You can launch Liquify in CPU mode by holding the ALT key before selecting it in the filter menu..

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LEGEND ,
Nov 15, 2022 Nov 15, 2022

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You need to buy a newer computer. We are all in the same boat there. Liquify works for me, I pay a monthly fee to have access to it.

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New Here ,
Dec 10, 2022 Dec 10, 2022

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Olá bom dia

Estou tentando usar a ferramenta dissover mas nao consigo.

Aparece essa mensagem de erro de disco.

Poderia me informar como solucionar esse problema?

Minha assinatura é o PS 2023.

 

erro.png

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New Here ,
Dec 10, 2022 Dec 10, 2022

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Estou com o mesmo problema, e não sei o q fazer

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New Here ,
Jan 06, 2023 Jan 06, 2023

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I too am getting a disk error when selecting the liquify filter. Everything else operates fine. There should be no shortage of processing power or memory

27" Imac 2020
3.8Ghz 8-core I7
40GB RAM

AMD Radeon Pro 5500 XT 8GB
suggestions please?

 

thanks

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New Here ,
Jan 06, 2023 Jan 06, 2023

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Properby your craphics adapter is no longer supported (didn't search for it anyway).

Just press and hold the "Alt" key while selecting the liquify filter.

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

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@DEREK278269454ikx have you tried resetting your preferences? How much scratch disk space is available?

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

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@Roland-M the card meets minimum requirements.

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New Here ,
Jan 06, 2023 Jan 06, 2023

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Alt did the trick! Thanks

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Community Beginner ,
Apr 23, 2023 Apr 23, 2023

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LATEST

The suggestion of holding Alt while clicking on Liquify filter worked!  I was able to use liquify with no other problems. Thanks so much for helping me!

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