P: Does not release Power Management Assertions on OS X 10.10 Yosemite.

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LEGEND ,
Jul 12, 2015 Jul 12, 2015

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On Save operation Photoshop creates an operation system power management assertion which prevents the operating system to go in idle system sleep mode during save operation. Good idea in theory! My Problem is that Photoshop does not remove these assertions when the save operation is finished. I have to quit Photoshop to remove these assertions.

I checked this on command line with the following command

macmini:~ alexander$ pmset -g assertions
2015-07-12 16:10:35 +0200
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 0
PreventUserIdleDisplaySleep 0
PreventSystemSleep 0
ExternalMedia 1
PreventUserIdleSystemSleep 1
NetworkClientActive 0
Listed by owning process:
pid 19397(Adobe Photoshop): [0x0001c9720001012d] 00:01:42 PreventUserIdleSystemSleep named: "background save"
pid 53(powerd): [0x000000070008012c] 162:17:59 ExternalMedia named: "com.apple.powermanagement.externalmediamounted"
Kernel Assertions: 0x4=USB
id=500 level=255 0x4=USB mod=05.07.15 21:59 description=EHC1 owner=AppleUSBEHCI
id=501 level=255 0x4=USB mod=12.07.15 12:20 description=EHC2 owner=AppleUSBEHCI

PreventUserIdleSystemSleep means no idle system sleep any more until the assertion is gone. This Problem is new in Photoshop CC 2015. CC 2014 does not have this problem.

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correct answers 1 Correct answer

Community Beginner , Dec 06, 2015 Dec 06, 2015
The latest Photoshop CC update has fixed this problem on my Mac. Thanks.

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19 Comments
LEGEND ,
Jul 12, 2015 Jul 12, 2015

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After some more editingI can see even more assertions even without any open image in photoshop.

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LEGEND ,
Jul 14, 2015 Jul 14, 2015

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You don't want the system to go to sleep while the file is saving (because you could lose the file). The background save should prevent sleep, because it is saving a file.

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LEGEND ,
Jul 14, 2015 Jul 14, 2015

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That's true and these Assertions are good, but Photoshop should release these Assertions when the saving is finished. Right?

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LEGEND ,
Jul 15, 2015 Jul 15, 2015

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Here you see the problem. No open image in photoshop at all and still assertions that prevent power management. Some of them are older than 1 Day.

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LEGEND ,
Jul 15, 2015 Jul 15, 2015

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OK, we'll have to investigate and see if we can reproduce that problem.

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LEGEND ,
Jul 21, 2015 Jul 21, 2015

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I'm having this same exact problem. Any resolution yet?

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Community Beginner ,
Aug 11, 2015 Aug 11, 2015

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I reported the same problem on July 6 on the community forum for Photoshop.

https://forums.adobe.com/thread/18925...

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LEGEND ,
Sep 08, 2015 Sep 08, 2015

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Me too. (Is there a better way to register interest in an issue?)

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Adobe Employee ,
Oct 21, 2015 Oct 21, 2015

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This is the correct place to report issues.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Oct 21, 2015 Oct 21, 2015

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This should be fixed in our next update. Stay tuned.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Nov 26, 2015 Nov 26, 2015

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Just updated. Not fixed. Both Photoshop and Dreamweaver prevent sleeping.

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Explorer ,
Nov 26, 2015 Nov 26, 2015

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I just upgraded all my CC apps, and now both Photoshop and Dreamweaver are preventing sleep. Yosemite 10.5.5

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LEGEND ,
Nov 28, 2015 Nov 28, 2015

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It appears the latest update did not fix this. Photoshop still is blocking sleep. I can provide more details if needed.

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Community Beginner ,
Nov 28, 2015 Nov 28, 2015

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Consistent with what I originally reported back in July (see comment posted August 11 above), Photoshop CC 2015 continues to prevent auto-sleep on my Mac Pro running Yosemite 10.10.5

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LEGEND ,
Nov 28, 2015 Nov 28, 2015

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Photoshop hasn't had an update since late July. This will be fixed in the next Photoshop update.

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Explorer ,
Nov 28, 2015 Nov 28, 2015

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Photoshop had an update within the past two weeks, actually.

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LEGEND ,
Nov 28, 2015 Nov 28, 2015

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No, it has not. It sounds like you got the Camera Raw update (from a few weeks ago) confused with a Photoshop update (which hasn't happened since late July).

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Explorer ,
Nov 29, 2015 Nov 29, 2015

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I see. I guess I will just have to quit CC apps to avoid screen burn. Bummer.

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Community Beginner ,
Dec 06, 2015 Dec 06, 2015

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LATEST
The latest Photoshop CC update has fixed this problem on my Mac. Thanks.

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