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P: Erro ao abrir novo documento ou importar alguma imagem

New Here ,
Nov 24, 2022 Nov 24, 2022

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Quando tento criar novo documento ou abrir alguma imagem para editá-la, aparece o seguinte erro:

Ocorreu um erro inesperado. (Uncaught RangeError: WebAssembly.Memory(): could not allocate memory).

 

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correct answers 1 Pinned Reply

Adobe Employee , Nov 28, 2022 Nov 28, 2022

Thank you again @Diego Roberto27291719ug04 the team is looking into this and will post when there is an update.

 

Thank you,

Cory

Status Investigating

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Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

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Hi @Diego Roberto27291719ug04 sorry you are seeing this. Couple questions, is this Ps on web or desktop?  It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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New Here ,
Nov 25, 2022 Nov 25, 2022

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Hi, it happens on the Ps web.

Thanks for help.

Enviado do meu iPhone

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Thank you again @Diego Roberto27291719ug04 the team is looking into this and will post when there is an update.

 

Thank you,

Cory

Status Investigating

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