P: Error at loading of ippCV library

[FeedbackCommunityMember]

On my computer it is impossible to start the Photoshop 22.0 After starting the program, following errormessage appears:

Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.

No DLL from the list below is found an the system search path:

 ippcvm7.dll (the most suitable for your CPU)

Please provide a path to at least one of them.

The operating system is:

Edition Windows 10 Home
Version 20H2
Installiert am ‎27.‎05.‎2020
Betriebssystembuild 19042.572
Leistung Windows Feature Experience Pack 120.2212.31.0

The hardware is:

Gerätename HP_Leng
Prozessor AMD A6-3600 APU with Radeon(tm) HD Graphics   2.10 GHz
Installierter RAM 8,00 GB
Geräte-ID E2F99962-C5E4-461F-849F-D1979C252659
Produkt-ID 00326-10000-00000-AA210
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

[FeedbackCommunityMember]

I just got the first one on the Microsoft Store. BreeZip it's called, and free. 

[hecfran61]

Thanks very much Daniel

[FeedbackCommunityMember]

I found a solution 

[FSt0p]

@DGrainger 

So what?

Since when system requirements are based on the hardware release date, but not it's performance?
I mean 6 core 3.0GHz CPU released last year will not have much better performance benefit over 6 core 3.0GHz Phenom II released 10 years ago.

[FSt0p]

*Ronny Abreu 

Lol, maybe it's time to read this thread?

That solution was originally posted by me in this thread, and then reposted on community forum by users.

https://feedback.photoshop.com/conversations/photoshop/photoshop-error-at-loading-of-ippcv-library/5...

[FeedbackCommunityMember]

haha I did not know, as I read before on another page and when I jumped to the last page of here I still saw that they were asking, I thought that that solution was not here... sorry 😅

[dgrainger]

@shad0w: It matters what the card is able to do , not what  power or performance it has. If it is out dated as to firmware, it may not be capable of the functions that updated applications require.  As an analogy, I just posted a photo on the KelbyONE thread "Best Image of the Week November 2" of a 9,381 ci diesel marine engine that weighs 33,100 pounds being scrapped. It was built in 1943, served 77 years, was still running and powerful. But, it was not capable of continued service because of being out of date with current requirements. 

https://community.kelbyone.com/t/best-of-the-week-november-2-2020/45074/3

[FSt0p]

@DGrainger 

What card if we are talking about CPU here?

GPU is a completely different story...

Also, analogy with engine does not work here.

[dgrainger]

Sorry that you don't understand my point. You were claiming that your computer was powerful therefore should be able to run anything even as software changed. Did you go look at that engine?

[FeedbackCommunityMember]

@shad0w Unfortunately your manual fix lets the program start, but after that it is no longer operable (very slow, hangs, buttons not responding,...).

I think Adobe should simply disable the AI functionality for "old" processors.

That's no way of a payed model that we are forced to buy a new computer because of this.

[FeedbackCommunityMember]

@shad0w thank you!!!!!!!!!!!!

[FeedbackCommunityMember]

Thanks! It works nice. Guys from Photoshop want us to buy new cpu?! Unbelivable.

[RichardL1967]

Out of curiosity, does anyone know how many people/computers/subscriptions are affected by this upgrade?

It seems they hit against quite a few people because of the commonness of the mentioned processors.

I do have a problem here. I erased the older versions and now don't know how to get them back. I'm currently using 21.2.4 and it's not working properly (Rotate is completely inoperable). How do I get back the earlier versions? Anyone know? Especially 21.1.3 (Wasn't that the version everyone was reverting too?).

Help!!

[dgrainger]

Some where either in this thread or on a related one, there is a post  that includes information from Heise Verlag, a German tech publication, which sheds light on the real underlying issue. As I recall, that post says that the Adobe code is compiled with INTEL compiler that that uses newer or different instruction regarding AVX2 512 which the AMD processors cannot understand, causing it to have to to revert to SSE 4.2 . Search for that post for more accurate detail than I have here. So the answer to @Richard1967L_9jb02bijdrjjo would be that possibly most AMD equipped machines would be the affected ones
 

[FeedbackCommunityMember]

@shad0w  

For apple macos users, the FIX is here:

https://forums.macrumors.com/threads/macos-10-15-catalina-on-unsupported-macs.2183772/post-29184989

[FeedbackCommunityMember]

The fix for MACOS can be downloaded from here:

https://www.sendspace.com/file/meab5g

Unzip the file and copy the resulting libopencv_world.4.4.0.dylib file to replace the same file in the Photoshop 2021 installation directory (/Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/Frameworks/libopencv_world.4.4.0.dylib).

This fixes the problem an PS runs just fine.
But disclaimer as usual - all this at your own risk.

OpenCV library was taken from official release of OpenCV 4.4.0 on GitHUB (https://github.com/opencv/opencv)

[FeedbackCommunityMember]

The fix for MACOS can be downloaded from here:

https://www.sendspace.com/file/meab5g

Unzip the file and copy the resulting libopencv_world.4.4.0.dylib file to replace the same file in the Photoshop 2021 installation directory (/Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/Frameworks/libopencv_world.4.4.0.dylib).

This fixes the problem an PS runs just fine.
But disclaimer as usual - all this at your own risk.

OpenCV library was taken from official release of OpenCV 4.4.0 on GitHUB (https://github.com/opencv/opencv)

[FeedbackCommunityMember]

Thanks dghazfan. I tried it but still not working with this log :

I noticed that before I made the replacement, the dylib had an alias inside the Frameworks, so I changed the alias to the new one but no change, still not opening

[FeedbackCommunityMember]

It looks another Library missing ???

[FeedbackCommunityMember]

I search on /usr/local/opt the missing library designed by the error log and opt directory is not existing on my Mac........

[FeedbackCommunityMember]

Additionally, you also need libopenjp2.7.dylib to be installed in /usr/local/opt/openjpeg/lib/ folder
the file can be downloaded from here: https://www.sendspace.com/file/p2i2le

Once you download the file and unzip it, you do the following steps in Terminal:
sudo mkdir -p /usr/local/opt/openjpeg/lib/
mv libopenjp2.7.dylib /usr/local/opt/openjpeg/lib/

Enjoy

[FeedbackCommunityMember]

correction..

the file is here: https://www.sendspace.com/file/59abvl

[RichardL1967]

I keep trying these links in the forum on this issue, and I keep getting an error. Anybody else getting that?

RL

[FeedbackCommunityMember]

Hallo,

Please use the new file downloadable from: https://www.sendspace.com/file/jwxnni

Unzip the file and copy all resulting files to PS2021 install directory (/Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/Frameworks/)

Hope it works now

[FeedbackCommunityMember]

A nova versão do Photoshop não abre por falta de uma dll.
Porém, a versão anterior funciona sem problemas.

Enquanto não arrumarem o Photoshop vou usar a versão antiga, porém a contragosto.

Gostaria de estar utilizando a versão mais recente do software.