P: Error message (Script line 2798) with InDesign & Illustrator after 26.5 update

[derekwatson]

Since today's update I am getting error pops in the other apps related to PhotoShop Startup Scripts (see screenshot)

[derekwatson]

I have reverted to PhotoShop 24.6.1 and the issue has been resolved but there must be a problem with 26.5 update

[Pete.Green]

Some are finding that uninstalling Photoshop and reinstalling it resolves this issue for them.

Thank you for reporting this @derekwatson , strangely I wasn't able to find the crash reports but appreciate you sending them off.

The team will investigate what might be going on here, apologies for the trouble!

Cheers,

PG

[derekwatson]

Oddly enough... reverting to previous version then re-updating fixed the issue so something must have happened during initial update?

[Henriette P]

After updating to Photoshop v 26.5 this morning, I get an error when opening InDesign and Illustrator. What can I do to fix it? 

Error in c:\program files (x86)\common files\adobe\startup scripts cc\adobe photoshop\photoshop-v2025.jsx line 2798: {no matching closing brace found

[Ged_Traynor]

@Henriette P have a look at this related thread and the last reply from derekwatson

https://community.adobe.com/t5/photoshop-ecosystem-bugs/error-messages-with-indesign-amp-illustrator...

[michaljanata]

I have just updated PS 26.5 and now it is broken again.

Startup script cannot be switched on in Bridge.

[Ged_Traynor]

@michaljanata have a look at this related thread and the last reply from derekwatson

https://community.adobe.com/t5/photoshop-ecosystem-bugs/error-messages-with-indesign-amp-illustrator...

[michaljanata]

same here

[michaljanata]

thanks

[Henriette P]

Thanks a lot for the answer, but I don't have the option to go back to the previous version and then re-update, so I don't know how to solve this problem. Strangely enough, I only get the message when I open InDesign and illustrator, but not photoshop.

[Ged_Traynor]

@Henriette P you just need to uninstall version 26.5 from the CC app, then go to other versions and install version 26.4.1, then you can update to version 26.5 again

[Henriette P]

I just uninstalled photoshop and reinstalled the program, and that solved the problem, thank you very much for the help 🙂

[Ged_Traynor]

@michaljanata try uninstalling and reinstalling Photoshop from the CC app

[michaljanata]

@Ged_Traynor thanks for tip, but...

every update says it has performance improvents - and then it breaks something again and again... and i have to work to make money to pay Adobe engineers for their software and not to play with unistalling and installing working versions everytime new update is out... not mentioning that installing and uninstalling aplications is incredibly slow and hardware burdening, so i almost cant do anything else while installing apps

i would suggest Adobe to pause developing new versions for some time and clean bugs in existing versions first, including longterm bugs, because working with Adobe products is pain... I cant remember which version was trouble free last time

[Julien_Lefebvre_nrd]

Bonjour à tous,
depuis ce matin suite à une mise à jour Adobe au lancements de Illustraotr et Indesign j'ai ce message :

"Ligne 2798 : {

Crochet de fermeture introuvable"
pouvez-vous m'aider ?
merci

[Ged_Traynor]

@Julien_Lefebvre_nrd the issue has been reported here

https://community.adobe.com/t5/photoshop-ecosystem-bugs/error-messages-with-indesign-amp-illustrator...

[Julien_Lefebvre_nrd]

Thanks 😉

[florian_2158]

Bonjour,

Depuis la dernière mise à jour Adobe (mars 2025), j'ai un message qui apparait à l'ouverture des logiciels autres que Photoshop :

"Erreur dans /Library/Application Support/Adobe/Startup Scripts CC/ Adobe Photoshop/ photoshop_v2025.jsx Ligne 2798 : { Crochet de fermeture introuvable".

Que dois-je fair pour résoudre le problème ? Merci pour votre aide.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[Ged_Traynor]

@florian_2158 have a look at the correct answer in this thread to see if it helps

https://community.adobe.com/t5/indesign-discussions/p-error-message-script-line-2798-with-indesign-a...

[Helmut 25]

tengo este error, al abrir Photoshop o ilustrator, me incomoda. a que se debe?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[kglad]

if you don't get any expert answers, and you have illustrator beta installed, try uninstalling the beta.

[jane-e]

I have this error, when I open Photoshop or illustrator, it makes me uncomfortable. Why is that?

By @Helmut 25

Adobe is aware of this issue. See the Correct answer from @SanyamTalwar in this thread. The issue is that the .jsx file is missing the closing brace and there are two workarounds until Adobe fixes it.

https://community.adobe.com/t5/indesign-discussions/p-error-message-script-line-2798-with-indesign-a...

Although another Expert says your post was moved from Creative Cloud desktop, it is still there.

Jane

[derekwatson]

This does seem to resolve the issue althought some are having to delete preferences.

Maybe restart between installing the different version of PhotoShop may relsove that problem.