P: Error messages with Photoshop 23.0: "Fail to call postmessage as webview is not initialized yet".

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Explorer ,
Nov 01, 2021 Nov 01, 2021

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Since I installed Photoshop version 23.0 I have a problem: Whenever I start the program; whenever I open a file; or whenever I switch from one file to another, from among the open files, I get several popup messages, all with the same message.

 

"Fail to call postmessage as webview is not initialized yet".

screenshot_118.jpg

 

I don't know why this happens, but with Photoshop 22 it didn't happen.

 

Can anyone help me to solve this problem? It's annoying to have to close the three or four popup windows every time they appear.

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Adobe Employee , Dec 13, 2021 Dec 13, 2021

Hi all,  

 

We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

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28 Comments
Explorer ,
Nov 08, 2021 Nov 08, 2021

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Hi @Himanshu Katariya 

First, thank you again for your interest and help.

I have uninstalled Photoshop 23 and deleted the EdgeWebView folder. I also deleted "CommentsPanel 0" in "PSUserConfig.txt".

I then reinstalled Photoshop again, and checked that the EdgeWebView folder was installed correctly.

Finally, I opened Photoshop, but the error message came up again.

I had to recreate the line "CommentsPanel 0" in "PSUserConfig.txt", so that the error disappeared.

Unfortunately your last suggestion did not work. I hope you find this information helpful in resolving the problem.

Best regards.

Verto

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New Here ,
Nov 25, 2021 Nov 25, 2021

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Thank you Verto,

Iy's a very good solution

Alain

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

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Hi all,  

 

We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Bug Fixed

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