P: Export As preview is blurry at certain zoom levels

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Participant ,
Jan 16, 2019 Jan 16, 2019

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Here are some screenshots showing what I mean. In the previous version of Photoshop, the preview quality was much better.

Below is what this design looks like at 100% scale in the Export As dialog.

RackMultipart20190116198071hhc-06ed82f8-ea22-4b14-8b0c-81a403fb8051-2048554614.pngRackMultipart20190116198071hhc-06ed82f8-ea22-4b14-8b0c-81a403fb8051-2048554614.png


And below is what it looks like at 33.33%. I know odd percentages like that don't normally look good, but this demonstrates the issue more than it would at 50%. The preview is notably pixelated as seen by the loss of pattern detail, but it's also blurry on top of that.

RackMultipart2019011619815z4ff-349ed917-e4d3-4492-854e-9da4feace0c0-1682480895.pngRackMultipart2019011619815z4ff-349ed917-e4d3-4492-854e-9da4feace0c0-1682480895.png

Note: This conversation was created from a reply on: Photoshop: Export As has browser right-click and drag and drop behavior.

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2019 Nov 14, 2019
This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

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Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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I've asked engineering to take a look. Thanks!

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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Thank you Mr. Tranberry. I am planning on having my Laptop looked at (again) as I am still having issues with the version of Photoshop that I am using and want to make sure it isn't me. I won't list all my issues here again, for now, but I can't 'work. What I have done is allocated a stand alone drive with more than enough space as a scratch disk and all that has done is stopped PS from giving me the message that I was running out of room for the scratch disk. I have written before that I know, for sure, that these comments and the surveys are read, they really are. So, if you want to get noticed one has to get themselves involved, which I will. Good Luck! 

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Senior Product Manager - Customer Advocacy - Digital Imaging

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