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P: File extension (ex. jpg) not changing during format change after upgrade to macOS 10.15 Catalina

LEGEND ,
Oct 08, 2019 Oct 08, 2019

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Photoshop 20.0.6 file extension (ex .jpg) not changing during format change on macos Catalina.

Bug Fixed
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macOS

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correct answers 1 Correct answer

Adobe Employee , Oct 23, 2019 Oct 23, 2019
Update to Photoshop 20.0.7. The file extension is now hidden by default but will automatically match the format selected in the Format pop-up.

Additional details here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#FixedIssues

If you've accidentally saved a file with the wrong extension, see this document for how to determine the true file type and rename it: https://helpx.adobe.com/photoshop/kb/determine-the-file-type-of-a-document.html

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LEGEND ,
Oct 23, 2019 Oct 23, 2019

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Why ?

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Engaged ,
Oct 23, 2019 Oct 23, 2019

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They are aware of the problem and are working on it, but it apparently is not that easy to resolve.  Who would have predicted that updating to Catalina would knock out that feature?  Have patience and I'm sure they will resolve the issue as soon as they can get to the root of the problem.  HAVE A GREAT DAY!

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Community Expert ,
Oct 23, 2019 Oct 23, 2019

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The issue is resolved with the update that was released today. Force ‘check for updates’ in the CC app if you do not see that update.
-- Johan W. Elzenga

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Adobe Employee ,
Oct 23, 2019 Oct 23, 2019

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Update to Photoshop 20.0.7. The file extension is now hidden by default but will automatically match the format selected in the Format pop-up.

Additional details here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#FixedIssues

If you've accidentally saved a file with the wrong extension, see this document for how to determine the true file type and rename it: https://helpx.adobe.com/photoshop/kb/determine-the-file-type-of-a-document.html

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LEGEND ,
Oct 23, 2019 Oct 23, 2019

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This is great stuff.

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LEGEND ,
Oct 23, 2019 Oct 23, 2019

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Don't know what to tell you but there was an update for me, I manually checked it (I don't have automatic updates activated). So I updated Photoshop 7 hours ago and the update resolved this issue for me.

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Engaged ,
Oct 23, 2019 Oct 23, 2019

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Yes, there was an update for Photoshop this morning...I have automatic updates checked, but I went in and looked for it and updated manually.  I don't know yet if the update has solved the problems, but I assume that it will.

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LEGEND ,
Oct 23, 2019 Oct 23, 2019

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Glad they were so responsive to this issue. After only a couple of days, it was a serious hassle!

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LEGEND ,
Oct 23, 2019 Oct 23, 2019

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Actually it has taken two weeks.

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LEGEND ,
Oct 24, 2019 Oct 24, 2019

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Please update Photoshop. It's been fixed.

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LEGEND ,
Oct 24, 2019 Oct 24, 2019

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I am so confused as to what to do even after reading all of your comments and suggestions. Maybe I make more work for myself by doing it this way but its just the way I have saved files since the beginning. I create 3 different folders within a clients raw images. a print folder with are my jpeg images, social media folder which are my correct size and saved as png and a psd folder to save my images with the layers incase I need to go back and adjust.  I can't open any files I have saved as .psd. (my saved layers images) in photoshop. I have also saved my images as jpeg using every way thats been described and they aren't saving correctly. I am at an absolute loss as to what to do. Im more concerned about my psd layer files than any other. None of this was an issue until the update to Catalina. Please help!!

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LEGEND ,
Oct 24, 2019 Oct 24, 2019

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Just update Photoshop. It's been fixed.

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LEGEND ,
Nov 01, 2019 Nov 01, 2019

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I am experiencing the exact same issue and it is driving me absolutely insane. I've wasted so much time having to re-save and type the format on my own too.

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Engaged ,
Nov 01, 2019 Nov 01, 2019

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LATEST
Download the latest update which has been out for at least a week -- it should solve your problem?????

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