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P: File size is not shown when saving as jpg on Windows 11

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New Here ,
Dec 13, 2021 Dec 13, 2021

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The menu that pops up while saving a jpg file doesn't show the file size anymore in PS 2022. Now it shows only two dots in stead of the file size. Does anyone know how to fix this?Menu PS.JPG

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correct answers 1 Correct answer

New Here , Dec 14, 2021 Dec 14, 2021

Problem solved! Last night an update for PS, Bridge and CR showed up and after installing these, I could use the renewed programs without problems: I could save my files again! 

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

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It's working fine here on Window 10 and macOS 10.15.x.

 

Is there anything special about the location you're saving?

 

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Dec 13, 2021 Dec 13, 2021

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Hi Jeffrey,

Did it all...uninstalled and reinstalled with help from Adobe support, but
it didn't change anything.
In the old version there were no problems like this. So I started using
this one again...

Kind regards,
Karin.

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

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Does it happen with all files? (small vs large, etc)


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Dec 14, 2021 Dec 14, 2021

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Problem solved! Last night an update for PS, Bridge and CR showed up and after installing these, I could use the renewed programs without problems: I could save my files again! 

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Community Beginner ,
Jan 23, 2022 Jan 23, 2022

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Here's another example.PS Save As window.jpg

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Adobe Employee ,
Jan 23, 2022 Jan 23, 2022

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LATEST

Update to 21.1.1


Senior Product Manager - Customer Advocacy - Digital Imaging

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