P: Files open with wrong window size on non-Retina screens attached to Retina Macs

[PhilippAntoni]

I'm working on my external (non-Retina) monitor, with my Retina MacBook as a secondary screen next to it. Not uncommon, I believe.

When I open a document Photoshop displays it at Retina-size (i.e 50%) for a split-second before zooming in to 100%. It keeps the window size at 50% though. Since this can get a little annoying Photoshop should adjust the window size to show the full document instead.

(This happens with "Zoom Resizes Window" turned On and Off, as far as I can tell.)

[happylittleclouds]

This isn't just an issue of PS utilizing retina screens, it is an issue of utilizing them incorrectly. If I create an image in PS and then save it, it will be twice the size in every other program - even retina-ready programs. I am trying to make images for the web and this is extremely frustrating because I make an image the correct size in CC and it shows up on the web twice as big in Preview or in any browser! There is no reason why I should have to downgrade the resolution of the entire program just to see my images at the size they should be exported. This is a major glitch and highly annoying.

[J453]

Engineering looking into a solution for this.

[eHealthSeth]

Any update on this? I finally upgraded to CC 2014 and I'm encountering this problem. The low res checkbox trick doesn't work.

[FeedbackCommunityMember]

No still not resolved after all this time.

[eHealthSeth]

Running my Macbook with the lid closed seems to work for me. Not a good solution, but it doesn't look like this will be resolved any time soon.

[J453]

I can't give any specifics around an ETA other than our next update should address this. I'll update this thread when I have more info.

[zkobrinsky]

It is annoying. Please fix.

[FeedbackCommunityMember]

I have the same problem. Im having to use Fireworks or anything but photoshop. It makes me feel like I need another program. All the work I do is for the web and its so complicated to work this way that it is a hindrance.

[FeedbackCommunityMember]

Having this problem with PS CC 14.1.2 on a new MPB w/ Retina LCD - 2880 x 1800 res. Running OSX 10.10.2. Is there a fix in sight?

[FeedbackCommunityMember]

Not happy about this either.

[FeedbackCommunityMember]

Please provide a fix as soon as possible.. That is a huge issue! I really cannot believe that it hasn't been solved yet, as the whole creative industry is ultimately affected by that.

[JorgeJH]

I'm RE-posting this, cause looks like many are still looking for the solution.
BTW: Adobe team is working on this, and its say there will be soon a solution on an soon to come update.

All you have to do is:
1.- Be sure that Photoshop is not running.
2.- Find Photoshop CC App.
3.- Right click on it
4.- Look for the option box -Ope in LOW RESOLUTION-
5.- Checkmark it.
... Done !!!!

[FeedbackCommunityMember]

Jorge, is there a workaround for this on a Mac that you know of? The right clicked window does not show the "Open in Low Resolution" box to check.

[wittap]

This is my problem as well -- every file opens the wrong size and all I can do is window / arrange consolidate to tab. The second images opens fine. I wrote an action to do this consolidate to tab, but it doesn't work???

[wittap]

Still a problem for many, so why no fix?

[wittap]

Yes, that option seems to have disappeared

[FeedbackCommunityMember]

It is annoying... still unfixed! What's up, Adobe? We are paying lots of money, so get your stuff together and fix this, please!

[FeedbackCommunityMember]

command i for get info

[FeedbackCommunityMember]

I thought this was a symptom of Photoshop 2015 as it's only just started happening to me since I upgraded, but seems to have been a long-term problem. So frustrating, it really slows down my workflow.

Jorge's solution works for me though, thanks, but shame Adobe can't fix it!

[wisdomtucker]

Same here. It is beyond frustrating to open op a new document or an image in Photoshop and see it at half the size expected, and then open it anywhere else and see it twice the size and blurry, at that. Come one, Adobe! This is a brand new 2015 15" Retina MBP and a fresh copy of Adobe Photoshop CC! I paid good, hard-earned for both of these, and while Jorge's workaround works brilliantly, it is just that - a workaround, and shouldn't be necessary in order to have a decent workflow. Adobe, please fix this!

[J453]

Go to Help>System Info...

What does it say under version?

If you're not running Photoshop CC 2015.0.1, please make sure you update: http://blogs.adobe.com/crawlspace/201...

[J453]

Go to Help>System Info...

What does it say under version?

If you're not running Photoshop CC 2015.0.1, please make sure you update: http://blogs.adobe.com/crawlspace/201...

[wisdomtucker]

I will update and keep my fingers crossed!

[rotemn56510164]

Having the same issue with 2015.0.1. This is ridicules, how can we work like this? We are paying good money to use the software - this has to be resolved NOW.

[wisdomtucker]

macman 1, you said it perfectly. Jeffrey Tranberry, I did, indeed, update my software through the updater, and there is no change. If anything, my Photoshop application started crashing randomly, all of a sudden. I have Photoshop 5 on my 17" MBP. I don't have any of these issues. What is going on with Adobe?