P: Floating windows are sluggish compared to docked tabs on MacOS 10.10 Yosemite

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Community Beginner ,
Dec 03, 2014 Dec 03, 2014

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On my brand new Macbook Pro, in Photoshop CC (latest version), In Docked/Tabbed windows dragging objects around (like dragging a small red circle around a new document) is fast and smooth like liquid. Problem: On Floating windows however, it is very sluggish with rough movements (in comparison to tabs). And I always use floating windows. Can someone please help me resolve this so I can use my new Mac with Photoshop?

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8 Comments
LEGEND ,
Dec 03, 2014 Dec 03, 2014

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Which specific version of Photoshop?
Which specific OS version?

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Community Beginner ,
Dec 03, 2014 Dec 03, 2014

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Thanks for the reply. Heres what I have:

Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64

Operating System: Mac OS 10.10.1

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Community Beginner ,
Dec 03, 2014 Dec 03, 2014

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I also tried changing all the Use Graphics Processor advanced settings in performance (testing on new windows each time) and it didn't help this.

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Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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Do you have an 3rd party Extension panels installed?

Try restoring your preferences: http://blogs.adobe.com/crawlspace/201...

If you do restore your prefs, please save a copy of your existing prefs in case they turn out to be the culprit. Having the bad prefs can sometimes help us track down the issue.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Dec 04, 2014 Dec 04, 2014

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This is a fresh new install on my new MacBook Pro 2.5ghz 16gb ram that I got for Photoshop use and would return the mac if this can't be fixed so I need to know what you guys think either way. I do not have any extensions or plugins just a raw install. I did try resetting the prefs file before posting as well. Please let me know how we can resolve this. A phone call maybe or whatever you think.. Thanks in advance! - Uri

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Community Beginner ,
Dec 04, 2014 Dec 04, 2014

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And I fully appreciate any help you can offer me on this. You guys helped me through a similar issue years ago on my PC when GPU support came out.

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Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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Uri,

I just sent you an email so that we can work on figuring this out. Please get in touch when you get a chance.

Thanks,
Adam

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Community Beginner ,
Dec 04, 2014 Dec 04, 2014

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OK Thanks again I appreciate the great support.

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