P: GIF opens with incorrect number layers

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LEGEND ,
Oct 23, 2018 Oct 23, 2018

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I have a GIF I'm using for an animation. It has 375 frames/layers.


I'm having trouble uploading it here (Bad Gateway) but the referenced Adobe Forums post at the bottom has the GIF attachment. (in the uploaded example all layers are white).

When I open it in PS 19.1.6 I see all 375. Another user also tried it in CS6 & CC 2014 with the same result.


When I open it in PS 20.0.0 I see only 119 layers/frames. The other user was able to reproduce this.


See original adobe forums post for reference: https://forums.adobe.com/message/10701225#10701225

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Adobe Employee , Nov 13, 2018 Nov 13, 2018

Hi all,

 

We are happy to announce the release of Photoshop CC 20.0.1

This update includes fixes to some of the top customer reported issues among other bug fixes. 

See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating

 

Regards,

Sahil

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Adobe Employee ,
Oct 23, 2018 Oct 23, 2018

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Thanks. I've asked engineering to investigate.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

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Hi all,

 

We are happy to announce the release of Photoshop CC 20.0.1

This update includes fixes to some of the top customer reported issues among other bug fixes. 

See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating

 

Regards,

Sahil

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LEGEND ,
Nov 15, 2018 Nov 15, 2018

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Thanks, it's working as expected for me now.

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Adobe Employee ,
Nov 15, 2018 Nov 15, 2018

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LATEST
Thanks for reporting and confirming.

Senior Product Manager - Customer Advocacy - Digital Imaging

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