Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


P: Grey Point Tool "Could not use the gray point tool because the settings in the file are invalid"

1 Vote
People's Champ ,
Jun 03, 2020 Jun 03, 2020

Copy link to clipboard

Copied

Getting this " Could not use the gray point tool because the settings in the file are invalid" error very often when color correcting scanned negatives with Curves like in this post:

Every photoshop version from ps 6 to 21.1.3 displays the error.
Unable to replicate on ps 5.5 or older.

https://community.adobe.com/t5/photoshop/could-not-use-the-gray-point-tool-because/td-p/10424386?pag...

Bug Fixed
TOPICS
macOS, Windows

Views

78

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Oct 23, 2020 Oct 23, 2020
Appears to have been fixed in photoshop 2021 (ps version 22.0) Thank you

Votes

Translate

Translate
4 Comments
Community Beginner ,
Jun 04, 2020 Jun 04, 2020

Copy link to clipboard

Copied

Is this with every file or just one?  Since others are not reporting this, I suspect that the problem is localized to your file or your computer might have a problem, possibly malware or conflicting software. (There is always the possibility of user error: I make 'em too..

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 04, 2020 Jun 04, 2020

Copy link to clipboard

Copied

Seems to only happen if any channel's curve is inverted. It may be As Designed but the error isn't very helpful to say why it's invalid. Let me ask an engineer

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 23, 2020 Oct 23, 2020

Copy link to clipboard

Copied

Appears to have been fixed in photoshop 2021 (ps version 22.0)

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 25, 2020 Oct 25, 2020

Copy link to clipboard

Copied

LATEST

Yep. Thanks for reporting


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines