Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
24

P: Hang while using Shawdows/Highlights tool with the Histogram panel showing (macOS)

Explorer ,
Feb 18, 2020 Feb 18, 2020

After latest update Photoshop 21.1.0 hangs while trying to use the Shawdows/Highlights tool. Spinning beachball appears and you have to Force Quit the app. Happens everytime.

Bug Fixed
TOPICS
macOS
2.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 18, 2020 Mar 18, 2020
This issue is fixed in the 21.1.1 update that went live last night.
Translate
84 Comments
Adobe Employee ,
Mar 18, 2020 Mar 18, 2020
This issue is fixed in the 21.1.1 update that went live last night.
Translate
Report
LEGEND ,
Mar 18, 2020 Mar 18, 2020


(German Version of) Photoshop 21.0 to 21.1 crashes whenever I adjust highlights/shadows and the histogram-window is open. OS is MacOS X Catalina, Computers are a new iMac and a Macbook Pro (both late 2018).
Translate
Report
Explorer ,
Mar 18, 2020 Mar 18, 2020


I have Shadows/Highlights set as an Action and occasionally use it while editing live football matches. I have noticed that it is crashing Photoshop and the only way to stop it is with a Force Close.

My Ps version is 21.1.0 and I'm using a 2015 MBP with 10.14.6
Translate
Report
LEGEND ,
Mar 19, 2020 Mar 19, 2020
I guess you are right, he was polite and probably enthusiastic and for that I am truly grateful. The problem, as you say, lies in the training of on-line support staff and maybe Adobe, together with many other software companies need to beef this up.
Translate
Report
LEGEND ,
Mar 20, 2020 Mar 20, 2020
So where's the update? I just checked in and 20.1 is still the latest
Translate
Report
New Here ,
Mar 20, 2020 Mar 20, 2020
It's fixed. Using 21.1.1 from cloud and the update was automatic. Thrilled
Translate
Report
New Here ,
Mar 21, 2020 Mar 21, 2020
I had to sign out of Cloud Services and sign in again for 21.1.1 to show up.  Then it updated.
Translate
Report
Explorer ,
Mar 21, 2020 Mar 21, 2020
Latest update fixes the problem. Worked for me.
Translate
Report
Community Beginner ,
Jul 26, 2023 Jul 26, 2023
LATEST

Hello, Do you still have the installer(AdobePhotoshop21-mul.dmg) that @Masioka published it?

Translate
Report