P: Healing and Spot Healing Brush Lag

[Stephen Newport]

In most recent 2018 update, healing and spot healing brush have become much less responsive, sometimes taking multiple seconds after completion of stroke to affect the image.

Late 2016 Macbook, up to date OS and Software

I've done the regular things like turning off OpenCL and changing other performance options... no change.
GIF framerate is sped up 2x 

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[Stephen Newport]

Intuos Pro 2015 (tested with multiple Wacom drivers, both current and two years old)

[Stephen Newport]

Happening on all tested files sizes from normal pro cameras, always 16bit Profoto

[FeedbackCommunityMember]

Same issue here with me. As a professional retoucher who does this full time, it's really taken its toll on my speed. I'm using an Intuos 5 tablet.

[c15192490]

Experiencing same behavior as others . Small  to large images . Using either Intuos Pro tablet, or mouse. 

[c15192490]

Experiencing same behavior as others . Small  to large images . Using either Intuos Pro tablet, or mouse. 

[Energetic_curiosity15B9]

I take it all back - the solution, whatever it was, did not last -

I feel like I've been sold a great looking car but when I looked under the bonnet it had a wound up elastic band where the engine should be! -

Why are large companies allowed to sell things that do not work as described?

[Adam Jerugim]

Matthew,

Could you do us a favor and use Activity Monitor to sample Photoshop while it takes 20 secs for healing to complete?  (on your larger image)

To do that, launch Activity Monitor, select the Photoshop process, start your heal in PS, then go back to Activity Monitor and click option-cmd-S.  Then please post the sample here.  It may give us a clue as to why it is taking so long to complete.

Thanks.

[FeedbackCommunityMember]

Medium sized images—as far as pixel dimensions, Mac El Capitan on an old Mac Pro with Wacom Intuos 4. No lag. Brush sizes over 300 px might take just over a second. Brushes 1000 px + can take up to 5 seconds with use all layers depending on detail, or lack thereof, to pull from, but more typically are taking about 3 seconds. Spot Healing or Healing the same. I did check on the driver—I'd updated my Wacom driver not long ago when I'd had a problem, but saw that now I'm not on the latest driver. I'm on 6.3.24.1 and current is 6.3.25.2. 

So with my setup, I'm just not seeing this.  Oh, should add, I'm using both 8bit and 16 bit images all the time.

[Stephen Newport]

I tested this and it gave the same results as restarting the program... works for a bit then goes downhill

[FeedbackCommunityMember]

I am having the same exact issue. Reseting PS fixes it. But, it ALWAYS crops up again AFTER I run the dust/scratches filter. That seems to set it off for me.

[FeedbackCommunityMember]

Seems to happen to me after I run the dust/scratches filter.

[FeedbackCommunityMember]

> Seems to happen to me after I run the dust/scratches filter.>

So how long has a retouching session been before this happens, and is it always after the dust&scratches filter? I tried it out on an old scan using D&S to remove just the smallest bits of dust, then spent another 15 minutes rapidly going over the entire image with the Spot Healing brush, and I had one incident where it "connected the dots," which it sometimes does, but other than that, it never lagged at all and I never slowed down. So does it take going through a few images like that to make it become a problem?

[matosh1981]

Same issue here and it's getting reallllyyy irritating. You click heal and then...nothing happens for like 1-2 seconds. 

[matosh1981]

oh and changing colour temperature also take longer than the last version. 

[matosh1981]

oh and changing colour temperature also take longer than the last version. 

[FeedbackCommunityMember]

I had this issue before the update, but only on files of 2GB+, many layers, 16-bit, RGB.
Now having it on files of ~117mb, 1 layer, 16-bit, RGB.
Does it with wacom tablet, slightly quicker with (Logitech) mouse. Haven't tried a larger file yet.
Win 7, 16GB RAM, letting PS use 12GB. Loads of scratch disk space.

[Stephen Newport]

For me it has nothing to do with dust and scratch. I haven't noticed a pattern, but it will happen shortly into the first image I start work on after opening the program

[Stephen Newport]

Hey Emerson,
Can you let us know which tablet and driver you have? So far people have said the Intros Pro and 5, but someone on a 4 didn't appear to be having the issue, not sure if that's the variable though.

[FeedbackCommunityMember]

i have the same problem. spot healing brush is always hanging when i use it for a picture. brush tool has a lag too. i think, i should not update 

[FeedbackCommunityMember]

yes! it's so annoy

[Aurica Crudu]

8 bit, rgb, 5267x5267, 5 raster layers, 4 smart objects (2 with gaussian blur, 1 with liquify and puppet warp), 1 solid color with vector mask . Small lags 1-2 sec. (but with pretty good computer configuration). Tablet used, wacom.

[rob.c]

I'm getting this issue too, similar circumstances as others. Small to medium sized images 200-1200mb, 5-20 layers, 20mp, 16 bit, ProPhoto RGB. I have been using a mouse mostly today but I do have a Wacom Intuos Pen Small plugged in. Mac OS Sierra 10.12.6.

I noticed on one instance it was working fine (after a restart of Photoshop) then I switched to the brush and started doing some masking then switched back to the spot healing brush and it was back to lagging.

[mathews47130492]

Using a brush absolutely triggered this for me.

[Stephen Newport]

YES... Everything works fine until the first stroke of the brush tool, immediately after that switching back to heal it starts lagging.

[mathews47130492]

This isn't a 22 second delay, but it is a 10 second delay. The sample appeared about a second before the process finished