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55

P: Healing brush & clone stamp tools lagging

LEGEND ,
Oct 17, 2018 Oct 17, 2018

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I just recently updated to Adobe Photoshop CC 2019, and my healing brush tools and clone stamp tool lags when I use it.  I had no prior issues with CC 2018.  What gives?

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correct answers 1 Correct answer

Adobe Employee , Jan 15, 2019 Jan 15, 2019
Please update to 20.0.2 and let us know if you're still seeing the lag/spinning cursor while/after brushing. This issue should be fixed in 20.0.2. Thanks for reporting this issue!

The issue where there's a lag with Rulers showing is a separate issue that is still being worked on.

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Adobe Employee ,
Mar 26, 2019 Mar 26, 2019

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Possibly. Double-Click speed set too fast?

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Community Beginner ,
Mar 26, 2019 Mar 26, 2019

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I changed settings in Wacom, Logitech and Windows.  We will have to see what happens next
Thanks again for your help.

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Participant ,
Mar 30, 2019 Mar 30, 2019

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Worked for me too, Thanks a lot Rossi - Please look into this Adobe!!

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LEGEND ,
Apr 11, 2019 Apr 11, 2019

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Wow i think that actually worked. Thanks Anthony and Hannah

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Adobe Employee ,
Apr 11, 2019 Apr 11, 2019

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You're welcome 🙂 This issue should have been addressed with 20.0.2 (Photoshop is currently at 20.0.4), so if you're still seeing the lag on current versions of Photoshop we would want to know.

Thanks!
Hannah

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Adobe Employee ,
Apr 11, 2019 Apr 11, 2019

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Also Mark, in case you didn't see Rossi's post, he said that hiding the ruler also helped with the brush lag, and the ruler issue was not resolved in 20.0.2.

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Explorer ,
Apr 14, 2019 Apr 14, 2019

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Everything is very slow. Applying a drop shadow and tweaking it is very laggy. My 2013 iMac does all of that very smooth.

When I am drawing just simple things, the MacBook Pro gets very hot very fast and the fans go crazy.

In the 2015 Version it is a bit better but after a few minutes, the MBP gets hot as well.

What I tried so far:
  • reinstalled all Adobe software
  • created a new user and testet all of it again
  • changed resolutions and disabled true tone
  • smc, pram reset
  • formatted the hard drive and reinstalled macOS
Here tried to capture the issues:
https://www.youtube.com/watch?v=3JJHQvAIMOs


I am on a
MacBook Pro (15-inch, 2018)2,6 GHz i7
32 GB 24000 MHz DDR4
Radeon Pro 560X

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LEGEND ,
May 17, 2019 May 17, 2019

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I have the same problem. PS is on 20.0.4. When using brush or stamp I can not draw fluently. The tool is drawing dots instead of lines. ADOBE PLEASE FIX THIS. 2019 Version is totally useless for me. I am working on mac pro (black one) power horse.

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Participant ,
May 18, 2019 May 18, 2019

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I had prob. with lagging clone tool but noticed that if I turned of the rulers everything would be working fine....

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LEGEND ,
May 24, 2019 May 24, 2019

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Thank you.

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LEGEND ,
Jun 09, 2019 Jun 09, 2019

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Thank you, sir. Hiding rulers solved my lag issues.  

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Community Beginner ,
Jun 11, 2019 Jun 11, 2019

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I'm on 20.0.4 and on all my machines the healing stamp tool is almost useless. It doesn't just lag it hangs and I need to toggle away from photoshop and back again to make it continue working. This is the most annoying bug I can remember experiencing in a while. It's infuriating. I need to work on fabric all the time and this has slowed me down by maybe 50% FIX IT. 

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Explorer ,
Jun 11, 2019 Jun 11, 2019

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I have had all the problems listed above. I have downgraded to 2018 and that did not work. I have tried all the fixes mentioned and they do not work.

HEY ADOBE! This is a serious and widespread problem that has gone unanswered.
For whatever reason the app is slow as molasses on very important processes and does not seem to be limited to Mac users as a number of Windows users have reported the same problems.

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New Here ,
Jun 30, 2019 Jun 30, 2019

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I'm currently using the 20.0.5 release. I still experience the lagging of the Spot Healing Brush. It seems as if the tool stops for a second after a few strokes and then continues with it. Very annoying and frustrating!! I have tried out the most relevant solutions that were presented above. Unfortunately, nothing helps.
Working in this way is very counterproductive!!
@Adobe: I hope that a solution will be found very quickly.



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LEGEND ,
Jul 05, 2019 Jul 05, 2019

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Clone stamp tool in the latest release (20.0.5) is simply NOT USABLE. Lags, selecting an area takes 2 seconds, it often does not register at all, it copies from a different spot than selected. It is useless in its current state. 

Rolled back to 19.1.8 - works like a charm. Windows 10.

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Contributor ,
Jul 17, 2019 Jul 17, 2019

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Same problem for me after updating to CC 2019. 

Healing brush not usable. Windows 10, nvidia 980, i7, high end editing system


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New Here ,
Jul 17, 2019 Jul 17, 2019

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After few days searching how to fix this issue, I finally fix it disabling smoothing in the brush options or turning it to 0.

I hope that it works for someone else!

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New Here ,
Jul 18, 2019 Jul 18, 2019

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@ Jon Faal

It indeed works (much) better, but not completely! I am still experiencing some delays but less frequently.
I presume that Adobe will have to look in that direction to find a definitive solution.

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New Here ,
Aug 01, 2019 Aug 01, 2019

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After more than a week of intensive testing, I have come to the conclusion that I have solved the problem - at least in my case!
The cause was NOT Photoshop itself, but a program that runs constantly in the background: the option 'Live Protection' of Spybot - Search & Destroy. As soon as I disabled this option, the problem disappeared immediately. And not only Photoshop, but also many other programs ran much smoother!

@Adobe: accept my apologies, please! 🙂

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LEGEND ,
Aug 19, 2019 Aug 19, 2019

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I am on a windows system and also have been having these problems. I went back to earlier version 19.1.8 to try and avoid these problems and have had to turn the rulers off and also take my cache back to 128, but as I am running Nortons your hint Eduard about security seems to have really sped things up for me, as I have just turned off Nortons and the improvement in performance is like the old days - pre 2018 upgrades.  As I use spot healing; healing brush and clone stamp all the time even though I subscribe I am reluctant to upgrade to 20.0.6. as from what I have seen here Adobe has still not solved this problem.

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New Here ,
Sep 10, 2019 Sep 10, 2019

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I have the same issue with Clone Stamp, it just keeps lagging, unusable. 
I had to install 2018 version to work, which is better but still a bit laggy comparing with my old PC.
I've tried all the solutions mentioned above. None works.
Im using a Hp Spectre 15inch, top specs. 

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LEGEND ,
Sep 10, 2019 Sep 10, 2019

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Do you have 4k resolution? Could you try lower resolution to fullHD? Just for the test?

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New Here ,
Sep 10, 2019 Sep 10, 2019

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@ Du Nguyen
Have you tried/seen the solution I mentionened up here?
Maybe not Spybot - Search & Destroy, but another antivirus programs that's running in the background?

Eduard Clé

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New Here ,
Sep 10, 2019 Sep 10, 2019

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@jaroslav Bereza: reduced resolution to Full HD reduces lag quite much, although not completely. Yes, im using 4k display from my laptop.
@eduard: I dont use any AV programs, just use windows's own defender. 

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LEGEND ,
Sep 10, 2019 Sep 10, 2019

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What is your spacing in brush settings?

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