P: Healing Brush Problems - White Outline

[esteban_zissou]

Upgraded to Photoshop CC 2015 to discover the healing brush no longer functions correctly.

To demonstrate this issue simply create a new document, fill it with black, create a blank layer above it, select the healing brush (not the spot healing brush) and set sample to 'current & below' no healing on the blank layer, you will see white outlines where you have healed.

[esteban_zissou]

Disabling GPU in performance and restarting seems to rectify the problem, but obviously Photoshop is then rather slow.

I'm running a maxed out iMac 27" OSX Yosemite.

[TravisSmithRetouching]

Disabling GPU doesn't work for everyone. I have had this problem on my OSX 10.8 box at work and on my Windows 7 box at home. Disabling GPU did not fix it for either.

[esteban_zissou]

I'm running a NVIDIA GeForce GTX 780M 4096 MB

[esteban_zissou]

This problem renders Photoshop CC 2015 useless to me, fortunately I have managed to 'downgrade' to CC 2014 until/if Adobe rectify this issue.

[esteban_zissou]

A friend of mine tested this running OSX with an ATI GPU and he doesn't appear to have the same issue, so possibly an NVIDIA issue only. Any response Adobe?

[photo0551]

Where were you able to find PS 2014? I'm having similar graphics issues. PS2014 worked like a charm. Same computer same graphics card (WIN 7, 8gb RAM, INTEL card in a Dell notebook, lots of open HD, using Norton for all security and disk maintenance.

[esteban_zissou]

Hi Bruce, look under 'find additional apps / previous versions' in the creative cloud application.

[photo0551]

Nick...thank you. Looked there yesterday. No luck. Will check out again today, maybe over looked. Appreciate your quick bounce back. Hope Adobe fixes this graphics issue / tool issue quickly.

[esteban_zissou]

No worries, it was a little hidden but I'm sure you'll find it.

Here are the steps from Adobe:

In the Creative Cloud desktop application, click on the Apps tab.

Scroll down to the Find New Apps section (bottom section).

In the Find New Apps header bar, click on the Filters & Versions menu.

Choose Previous Versions.

Find the application you wish to revert to in the list, click on the Install menu button, and choose the application you wish to revert to.

The former version of the application is now installed.

[photo0551]

Thank you.....very helpful.

[photo0551]

Dead on answer....reinstalled PS CC2014. As before, works first time every time. Drivers and hardware exactly the same. Tools used....level adjustment, mask, select all, fill with black, select delete, paint brush to expose desired areas in white or some areas gray. No effort, works just fine. Unlike PS CC2015. Adobe should be embarrassed.

[FeedbackCommunityMember]

The healing brush team is investigating this issue.

[Supahrob]

I have the same issue, but I don't appear to have ability to revert to the previous version of PS - could it be because I am on a PC?

[esteban_zissou]

Hi Rob,

Try looking under 'find additional apps' and 'previous versions' in your CC application.

[esteban_zissou]

Hi Chris,
Glad to hear it, keep us posted!

[Supahrob]

its just not there. Under previous versions there is an entry for lightroom, but not for photoshop.

[Supahrob]

I found it! Thank you for your help - I hope this gets sorted out quickly

[Guest]

This needs to be fixed pronto

[peter sønderh88165260]

Sounds great let ́s know when it ́s fixed.

[Guest]

Still waiting...

[Guest]

Wow, 7 days and it's still not fixed? A hotfix should have been deployed within 24 hours... I know how much Adobe values their customers and quality now. Good thing I'm still on my subscription trial.

[Visual_Reserve]

I'm really pissed! The healing brush acts just like the clone tool now.  It doesn't blend anything like it used to. What gives???

[FeedbackCommunityMember]

It does blend and it doesn't work like the clone tool. But it sprays white pixels around the edges of long strokes.

[FeedbackCommunityMember]

I suspect this is some internal issue between Nvidia and Apple thats to blame. On the Nvidia website there is no listing even for the graphics card that comes standard in a 27" 2013 Mac on their driver support page. What is mysterious is that I bootcamp windows and when using certain programs I get an error message saying that there is a more recent driver and to check the support site. But when I use software update in Mac -no update is there, also when I scan using Geforce experience on Windows, same deal. Yet there is a more recent driver. I've managed to find the driver via ferreting through forums and attempted to update on the windows side which seemed to install, yet Im still getting the message pop up when running Windows programs. So perhaps the computer needs to be updated on the mac portion to be working for the bootcamp PC portion, which means I'm back to square one waiting for Apple to sort out a new Nvidia driver for the graphics card. So I guess Ill just have to put all my work on hold till Nvidia, Apple and Adobe decide to sort out their iss yooooowz.

[Guest]

I'm guessing Adobe will take the stance they usually do and blame Apple and never fix the issue...