• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
11

P: Helvetica Neue Bold doesn't render spaces under Lion

Explorer ,
Jul 21, 2011 Jul 21, 2011

Copy link to clipboard

Copied

Loaded up some PSDs that I had created in Snow Leopard after installing Lion and they looked fine... except for one thing. Anywhere that I used Helvetica Neue Bold there were no spaces in between words anymore.

This issue doesn't occur in anything else other than Photoshop (I've actually also seen it in Illustrator). Tried clearly Adobe font cache, multiple times... no dice. It would be very awesome to get a solution on this because it's preventing me from using that font, which is used quite often.

Bug Fixed
TOPICS
macOS

Views

898

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 04, 2015 Feb 04, 2015
Apple fixed this in subsequent releases of OS X (10.7.x) or later.

Votes

Translate

Translate
45 Comments
LEGEND ,
Jul 22, 2011 Jul 22, 2011

Copy link to clipboard

Copied

Just had the very same problem with Illustrator. Have to get an ad together using this font.... ideas much wanted.

Votes

Translate

Translate

Report

Report
New Here ,
Jul 22, 2011 Jul 22, 2011

Copy link to clipboard

Copied

Same issue here I'm afraid!

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 22, 2011 Jul 22, 2011

Copy link to clipboard

Copied

Same problem as well.

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

Same problem here.

Votes

Translate

Translate

Report

Report
Participant ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

I'm an app UI designer and I just cannot work without Helvetica Neue Bold. That's frustrating.

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

Same problem here on CS3.

Votes

Translate

Translate

Report

Report
Participant ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

CS3? So, the plot thickens...

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

So it does. Are folks having this issue on CS4 and CS5?

Votes

Translate

Translate

Report

Report
Participant ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

I do on CS4. I really hope Adobe don't treat this as a way to make us upgrade to CS5. That would be a low blow.

Votes

Translate

Translate

Report

Report
New Here ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

CS4 (Extended) for me 😞

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

Yeah, $650 just to fix one font's spaces would be lame.

Votes

Translate

Translate

Report

Report
New Here ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

Agreed! Wholeheartedly!

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

@B.O.B - So just to clarify, is the problem absent from CS5? I'd like to know if I did (stupidly) upgrade, I would be rid of this problem.

Votes

Translate

Translate

Report

Report
Participant ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

I'm not sure if it's on CS5. But until now I'm hearing complains only from CS3 and CS4 users.

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

Helvetica Neue Bold is rendering spaces for me on CS5.1 trial.

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 23, 2011 Jul 23, 2011

Copy link to clipboard

Copied

Clarification: I only downloaded the Photoshop trial, not the suite.

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 24, 2011 Jul 24, 2011

Copy link to clipboard

Copied

I am having this problem too and need a fix badly

Votes

Translate

Translate

Report

Report
Explorer ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

I wonder what happens if we re-install CS4?

Votes

Translate

Translate

Report

Report
Explorer ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

Folks, I found a solution that worked for me...

Disclaimers:
a) This worked for me, and I’ve only tested it in Photoshop CS4.
b) Backup stuff before you delete, change, or modify anything.

Onto the instructions...

1. You need (I’m assuming) a pre-Lion version of Helvetica Neue.
2. Copy it (Apple+C)
3. Go to /System/Library/Frameworks/ApplicationServices.framework/Versions/A/
Frameworks/ATS.framework/Versions/A/Resources/ProtectedFonts/
4. Delete HelveticaNeue.dfont from that folder and paste in the replacement (Apple+V)
5. Go to /System/Library/Fonts/
6. Delete HelveticaNeue.dfont from that folder and it should auto-replace itself. If it doesn’t, paste in the replacement again
7. At this point, you should clear out font caches for Photoshop. I use Font Explorer so that makes it easy. You can also use Onyx to do that.
8. Reboot

Good luck!

Full post can be found here: bit.ly/o06i6A

Votes

Translate

Translate

Report

Report
Participant ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

Replacing a system font might cause us future trouble, don't you think?

Votes

Translate

Translate

Report

Report
Explorer ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

I'm not sure. I feel like the risk is minimal, since it's the same font, just from Snow Leopard instead of Lion. And who knows, it may be replaced again in a future update.

It's up to you though, of course.

Votes

Translate

Translate

Report

Report
Explorer ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

Also, you could save the original font in case something goes awry.

Votes

Translate

Translate

Report

Report
Participant ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

I couldn't help noticing that OS X Lion has 2 different Helvetica Neue on its system. One is called "HelveticaNeue.dfont" and it has 3,4MB (twice the size of the same file on Snow Leopard), the second is called "HelveticaNeueDeskUI.ttc" and it has 1,6MB (about the same size of the Snow Leopard's Helvetica Neue).

Actually I'm reluctant to replace the 3,4MB Lion's Helvetica Neue with the 1,4MB Snow Leopard's Helvetica Neue. Why the sizes are so different?

Votes

Translate

Translate

Report

Report
Participant ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

Look what I've just found: https://discussions.apple.com/thread/...

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 25, 2011 Jul 25, 2011

Copy link to clipboard

Copied

We're currently investigating the problem. It appears to be isolated to CS4 and CS3 and exclusively with the Bolded version of Helvetica Neue. There is no problem if you're running CS5 or CS5.1 or if you're running an earlier version using a different style of Helvetica Neue (such as Bold Italic, Light, Condensed Bold, Regular, etc).

Votes

Translate

Translate

Report

Report