• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

P: Incorrectly displayed processor frequency

4 Votes
Explorer ,
Oct 23, 2018 Oct 23, 2018

Copy link to clipboard

Copied

Некоторые пользователи Photoshop CC 2019 неправильно отображают частоту процессора в информационном окне о системе.

RackMultipart20181023440281vwt-b5fdf241-f9e0-412a-bf13-296a791e2e7c-244993458.pngRackMultipart20181023440281vwt-b5fdf241-f9e0-412a-bf13-296a791e2e7c-244993458.png

Bug Fixed
TOPICS
macOS , Windows

Views

23

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 18, 2022 Jan 18, 2022

Fixed in 20.0.1 or later.

Status Fixed

Votes

Translate

Translate
5 Comments
Adobe Employee ,
Oct 23, 2018 Oct 23, 2018

Copy link to clipboard

Copied

Engineering is taking a look at this.

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Engaged ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

Thanks. I've noticed the same.
Rosa

Votes

Translate

Translate

Report

Report
Engaged ,
Oct 25, 2018 Oct 25, 2018

Copy link to clipboard

Copied



PS CC 2019 displays incorrect processor speed. My Processor Speed should be 3408 MHz not 3MHz 



Here is the comparison of the two versions of Photoshop


Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433  x64
Number of Launches: 1225
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.1
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3 MHz
Built-in memory: 32627 MB
Free memory: 19421 MB
Memory available to Photoshop: 29878 MB
Memory used by Photoshop: 65 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.



Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588  x64
Number of Launches: 1219
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.1
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3408 MHz
Built-in memory: 32627 MB
Free memory: 20915 MB
Memory available to Photoshop: 29878 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.


Here's my OS specs

Operating System: Windows 10 Home 64-bit
Version 1803
OS build 17134.345
(10.0, Build 17134) (17134.rs4_release.180410-1804)
Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs)
Operating System: Windows 10 Home, 64-bit
DirectX version: 12.0 
GPU processor: GeForce GTX 970
Driver version: 372.70
Direct3D API version: 12
Direct3D feature level: 12_1
CUDA Cores: 1664 
Core clock: 1215 MHz 
Memory data rate: 7010 MHz
Memory interface: 256-bit 
Memory bandwidth: 224.32 GB/s
Total available graphics memory: 20409 MB
Dedicated video memory: 4096 MB GDDR5
System video memory: 0 MB
Shared system memory: 16313 MB
Video BIOS version: 84.04.36.00.71
IRQ: Not used
Bus: PCI Express x16 Gen3
Device ID: 10DE 13C2 29783842
Part Number: G401 0010
Rosa

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 25, 2018 Oct 25, 2018

Copy link to clipboard

Copied



The attached system Information in the latest Photoshop version detects the wrong CPU and features. Not only is the clock frequency 3 GHz instead of 3 MHz but also my CPU doesn't support features like AVX/AVX2. This might cause instability and lags when such instruction sets are used. Lightroom Classic CC in contrast doesn't have this problem and detects the correct CPU. The CPU installed in this Machine is an Intel Core i7-860 (https://ark.intel.com/products/41316/Intel-Core-i7-860-Processor-8M-Cache-2-80-GHz-)
RackMultipart20181025674281f59-a5118ed6-c0a0-411a-bd14-83993bf7004e-1508996443.jpg

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

Copy link to clipboard

Copied

LATEST

Fixed in 20.0.1 or later.


Senior Product Manager - Customer Advocacy - Digital Imaging
Status Fixed

Votes

Translate

Translate

Report

Report