Hi all
I am a quality engineer from Adobe, working for Creative Cloud desktop application. We are sorry to hear about your problem with the app installation and would like to investigate the issue further.
If you are still facing this issue, kindly share the logs from your machine using
https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html . It will create a Log Collector folder having zipped logs on your desktop.
You can upload these files to any file sharing client such as CC file...