• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

P: Layer of Pixels On Left Side of Canvas When Pasting from Alt+Print Screen to Photoshop

Community Beginner ,
Aug 01, 2024 Aug 01, 2024

Copy link to clipboard

Copied

This is a weird one to explain, when pasting to photoshop using an Alt+Print Screen screen capture, I am having the issue of photoshop taking a layer of pixels from the right side of the copy and putting it on the left of the canvas. This does not happen when pasting to other programs (I tried Paint and Pixlr on web)

This issue just started for me,  I am running the latest version, 25.11, which I just reinstalled to try and fix the problem. I am running on Windows 10 Home, 64. Here is an image of the Flag of Seychelles to hopefully show what is happening. It's a little touch to see in this image upload, but your can see the red, white, and green to the left of the blue. 

If you need any more information, just ask. 

flag.jpg

Bug Acknowledged
TOPICS
Windows

Views

658

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Aug 13, 2024 Aug 13, 2024

Hey All! Thanks for the details & the tag.

 

The team is aware of this, and a fix for it is included & available with Photoshop (beta) 25.12 20240812.

Please feel free to try it and let us know how it goes.

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

Status Acknowledged

Votes

Translate

Translate
16 Comments
Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

Copy link to clipboard

Copied

Hey, @Fusionater. Welcome to the Photoshop Community. I'll move this post to Photoshop discussions. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy and paste into a text document > upload and attach here. 

 

I've tried to recreate this on my machine, but I couldn't. Please add a video of your workflow. Does this happen with documents of all sizes? What troubleshooting have you tried?

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 02, 2024 Aug 02, 2024

Copy link to clipboard

Copied

This happens with documents of all sizes that I have tried. 

 

I have only tried uninstalling photoshop and reinstalling it from the Creative Cloud app, with restarts in between. I will try your suggestions here and report back. 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 02, 2024 Aug 02, 2024

Copy link to clipboard

Copied

No luck with the preference folder suggestion.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 02, 2024 Aug 02, 2024

Copy link to clipboard

Copied

Sorry, @Sameer K 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 02, 2024 Aug 02, 2024

Copy link to clipboard

Copied

For now, I have been able to fix this by reverting to the previous version of Photoshop @Sameer K 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 06, 2024 Aug 06, 2024

Copy link to clipboard

Copied

Thanks for confirming this. You can also test the latest version of Photoshop (beta) to verify if you see any issues with the clipboard.

 

Thanks!
Sameer K

Votes

Translate

Translate

Report

Report
New Here ,
Aug 10, 2024 Aug 10, 2024

Copy link to clipboard

Copied

I can confirm this is a bug in the newest update because it is now happening to me also and I do this a lot.
1. alt + print screen (screenshot current window)
2. new photoshop document (automatically sizes to clipboard size ie: 1920x1200)
3. control v to paste from clipbaord
4. the result is the image from the clipboard with 3 pixels from the right added to the left side of the image

scottexpo11_0-1723323878732.jpeg

in photoshop zoomed in after control + v (paste)

scottexpo11_1-1723324004722.png

 

Votes

Translate

Translate

Report

Report
New Here ,
Aug 13, 2024 Aug 13, 2024

Copy link to clipboard

Copied

I have justed noticed the same today! As a game developer I often take a screenshot of my full-screen game and then paste it into photoshop, and I noticed the image is shifted 3 pixels to the right and those pixels from the right are copied onto the left and moved up 1 pixel! It's very strange.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 13, 2024 Aug 13, 2024

Copy link to clipboard

Copied

@Sameer K Just to keep you looped in.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 13, 2024 Aug 13, 2024

Copy link to clipboard

Copied

I also tried the steps to removed the old preferences but it didn't fix the issue. I haven't tried the beta. (I don't know how)

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

Copy link to clipboard

Copied

Thank you for reporting.
This looks to be fixed, not reproducible, in current internal (Beta) builds. 

Votes

Translate

Translate

Report

Report
New Here ,
Aug 13, 2024 Aug 13, 2024

Copy link to clipboard

Copied

Thanks. Any idea how long before that beta is pushed as an update?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

Copy link to clipboard

Copied

I can't speak on dates but we have a regular interval for beta releases you can see 

🙂

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

Copy link to clipboard

Copied

Hey All! Thanks for the details & the tag.

 

The team is aware of this, and a fix for it is included & available with Photoshop (beta) 25.12 20240812.

Please feel free to try it and let us know how it goes.

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

Status Acknowledged

Votes

Translate

Translate

Report

Report
New Here ,
Aug 14, 2024 Aug 14, 2024

Copy link to clipboard

Copied

Hi, I just wanted to say that I tried the beta 25.12 and this bug appears to be fixed in it. Thanks.

Votes

Translate

Translate

Report

Report
Participant ,
Sep 10, 2024 Sep 10, 2024

Copy link to clipboard

Copied

LATEST

This appears fixed in the new stable release of 25.12 today 👍

Votes

Translate

Translate

Report

Report