• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

P: New Pen Pressure Bug

LEGEND ,
May 05, 2020 May 05, 2020

Copy link to clipboard

Copied

Latest update is causing brush to randomly lose pressure sensitivity for a few strokes at a time (especially/but not limited to: after zooming in or out). Have not had this issue prior to latest update. Any solutions?

Bug Fixed
TOPICS
Windows

Views

1.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 23, 2020 Dec 23, 2020

This should be working in 22.x or later.

Votes

Translate

Translate
34 Comments
Adobe Employee ,
May 07, 2020 May 07, 2020

Copy link to clipboard

Copied

macOS or Windows 10?

Votes

Translate

Translate

Report

Report
LEGEND ,
May 07, 2020 May 07, 2020

Copy link to clipboard

Copied

MAC

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 08, 2020 May 08, 2020

Copy link to clipboard

Copied

Are you using a Wacom or some other brand of tablet? How are you zooming in and out? Express keys? Keyboard? Tool?

Votes

Translate

Translate

Report

Report
LEGEND ,
May 08, 2020 May 08, 2020

Copy link to clipboard

Copied

Current gen cintiq, zooming out with +/- or zoom tool. But it's not limited to only after zooming it will just occur randomly as well.

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 13, 2020 May 13, 2020

Copy link to clipboard

Copied

I'm experiencing this bug too. I lose pen pressure on Mac Catalina when rotating canvas. 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 13, 2020 May 13, 2020

Copy link to clipboard

Copied

Also, rotate canvas command cause image to shift to a new location when zoomed in. 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

Can you make a screen capture of what you're seeing with zooming not working correctly with canvas rotation? I've tried reproducing that with no luck.

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

It happens when already zoomed in and then rotating. Instead of the canvas staying in place, it instantly snaps to a much lower portion of the image. 

I'm in the middle of a job, but will send a screen capture when I finish. 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

I think I may be seeing what you are describing. You have floating documents turned on (not docked in the app frame), correct?

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

Yes. I do not use the application frame. I just made a screen recording...

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

The pen pressure bug just popped up again too. 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 16, 2020 May 16, 2020

Copy link to clipboard

Copied

As others have noted, the pen pressure bug most often appears when clicking on another app. It also reverses itself by clicking on another app a second time. I lost a lot of time dealing with the various bugs while getting through my illustration job this week. Disappointing considering the very costly monthly subscription to Creative Cloud. 

Votes

Translate

Translate

Report

Report
LEGEND ,
May 17, 2020 May 17, 2020

Copy link to clipboard

Copied

This is incredibly frustrating, I updated today (Mac Catalina) and I am losing my pressure on and off all day.

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 21, 2020 May 21, 2020

Copy link to clipboard

Copied

Jeffery, does the latest update fix these problems in Mac Catalina? 

Votes

Translate

Translate

Report

Report
Contributor ,
May 21, 2020 May 21, 2020

Copy link to clipboard

Copied

I am having the same problem as the original poster. Cursor looses pressure sensitivity quite constantly (like every 5 or 10 minutes).

When it started I'd quit PS and restart it, now I found out that clicking once with the mouse would re-establish the pen pressure, but it's a real pain in the neck as I have to get the mouse, click, undo (because I very rarely want a 100% pressure brush) and then go back to the pen and tablet. Extremely annoying and disappointing considering how much we pay for the subscription.

Using a MacBook Pro 16,1 with Catalina 10.15.4 and a Wacom Intuos Pro with the latest driver. I imagine it's a PS problem thou as this only happens in PS.

The latest update didn't fix it.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 21, 2020 May 21, 2020

Copy link to clipboard

Copied

PS 21.1.3 has fixes for pen pressure.

Votes

Translate

Translate

Report

Report
Contributor ,
May 21, 2020 May 21, 2020

Copy link to clipboard

Copied

Jeffrey, I am on 21.1.3 and still have the problem...

Votes

Translate

Translate

Report

Report
LEGEND ,
May 22, 2020 May 22, 2020

Copy link to clipboard

Copied

This has started happening to me since update, happens every time I show and hide a layer, I have to reset the pen for the pressure sensitivity to come back. Very frustrating!

Votes

Translate

Translate

Report

Report
LEGEND ,
May 22, 2020 May 22, 2020

Copy link to clipboard

Copied

Updated to 21.1.3 and the problem persists. Still just randomly losing pressure often --- my current workaround is to have my current brush easily available as a tool preset in the floating window so i can quickly reset the tool. Please help!

Votes

Translate

Translate

Report

Report
Contributor ,
May 27, 2020 May 27, 2020

Copy link to clipboard

Copied

So Adobe... Any news on this?

Votes

Translate

Translate

Report

Report
Explorer ,
May 28, 2020 May 28, 2020

Copy link to clipboard

Copied

Same Problem..Ps 21.1.3, Wacom Intuos Pro, Mac Os X Catalina
Frustrating. I've Reinstall wacom driver, reinstall photoshop but the problem remain 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 28, 2020 May 28, 2020

Copy link to clipboard

Copied

There are additional tablet fixes going into the next updated.

Votes

Translate

Translate

Report

Report
Contributor ,
Jun 04, 2020 Jun 04, 2020

Copy link to clipboard

Copied

The 15th can't come soon enough (hopefully with fixes to this pen pressure bug and to the brush visibility in midtones...

Votes

Translate

Translate

Report

Report
LEGEND ,
Jun 06, 2020 Jun 06, 2020

Copy link to clipboard

Copied

Yes! This exact thing has been happening to me for weeks! Especially when I switch between Firefox and Photoshop. I've updated/reinstalled everything (reinstalled drivers, reinstalled Photoshop, all my plug-ins, firefox, my OS...) and nothing's helped.

Votes

Translate

Translate

Report

Report