• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

P: Nvidia drivers issue with 472.84 on Windows

Explorer ,
Dec 13, 2021 Dec 13, 2021

Copy link to clipboard

Copied

Today (13 Dec) Nvidia posted updated drivers for their Quadro Graphics cards which raised the previous version from 472.47 to 472.84. I've been putting a new PC together using Windows 11 and to cut a long story short, Adobe doesn't like the very latest version, Bridge and LR wont boot and PS doesn't recognise a high spec Quadro RTX as having Open CL available and states its not compatible. Rolling back to 472.47 solved everything and it all works as it should.

 

I've no idea what the issue might be as its well beyond my level of technical knowledge but I'd suggest either Nvidia will need to issue a further update quickly or Adobe will have to do something. Meanwhile dont update to the latest Nvidia Drivers unless you're looking for a frustrating hour or so with things not working!

Bug Unresolved
TOPICS
Windows

Views

792

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 17, 2021 Dec 17, 2021

We're in contact with NVIDIA to investigate this issue.

Votes

Translate

Translate
7 Comments
Adobe Employee ,
Dec 17, 2021 Dec 17, 2021

Copy link to clipboard

Copied

We're in contact with NVIDIA to investigate this issue.

Votes

Translate

Translate

Report

Report
Explorer ,
Dec 18, 2021 Dec 18, 2021

Copy link to clipboard

Copied

Thank you! Would you be able to post again when new drivers are released which address the current issues please?

Votes

Translate

Translate

Report

Report
Community Expert ,
Dec 18, 2021 Dec 18, 2021

Copy link to clipboard

Copied

I updated to version 472.84 and I'm not having any issues with Photoshop version 23.1, although I'm on Windows 10

2021-12-18 11_20_01-NVIDIA Control Panel.png

2021-12-18 11_20_17-Untitled-1 @ 50% (RGB_8).png

2021-12-18 11_21_19-Preferences.png

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 11, 2022 Jan 11, 2022

Copy link to clipboard

Copied

Is there an update on this issue please?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 11, 2022 Jan 11, 2022

Copy link to clipboard

Copied

I do not know if this will resolve the issue, however, there are new drivers out… Release Date: 2022.1.4

https://www.nvidia.com/Download/index.aspx?lang=en-us

 

Votes

Translate

Translate

Report

Report
New Here ,
Apr 03, 2023 Apr 03, 2023

Copy link to clipboard

Copied

Any update on this? My main system has Windows 10 with an Nvidia 1070ti with the driver 472.84 and Photoshop won't recognize it. It says graphics card unknown. I tried chatting with help and they didn't seem to understand anything I asked, much less what to do about it. I would be very happy using an older version of photoshop/adobe suite if you could direct me to which one would work on the older driver.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 04, 2023 Apr 04, 2023

Copy link to clipboard

Copied

LATEST

https://www.nvidia.com/Download/driverResults.aspx/200283/en-us/

 
531.41  WHQL
Release Date: 2023.3.21
Fixed Bugs:
  • Adobe application stability issues using 531.18 [4008751] ...

 

Would be worth updating driver from 472.84.

If that does not work then copyying Prefs out of Setttings and seeing if new default Prefs solve any start up issues.

Votes

Translate

Translate

Report

Report