P: Photoshop 23.2.2 Can't open/update vector smart object in Illustrator

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Community Beginner ,
Mar 14, 2022 Mar 14, 2022

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Just today, I updated to macOS Monterey and now I am having problems opening vector smart objects in Photoshop files. If Illustrator is closed, when I double click the smart object (or choose edit contents) Illustrator will launch but the file will not open. 

If Illustrator is open and I try to open the smart object, I get a Mac error window that says "The application "Adobe Illustrator 2022" can't be opened" with a -1703 error code. 

I'm using Photoshop 23.2.1 and Illustrator 26.0.3, which I went back to after seeing the problem first occur in 26.1. 

The computer is iMac Retina 5K, 27-inch 2019  |  3.6 GHz 8-Core Intel Core i9  |  macOS Monterey 12.3

Thanks in advance

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Cross-app workflows , macOS , Windows

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correct answers 2 Correct answers

Adobe Employee , Mar 31, 2022 Mar 31, 2022

This should be resolved in macOS 12.3.1 that just went out.

Status Fixed

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Adobe Employee , Mar 16, 2022 Mar 16, 2022

Thanks for the details. Engineering is working with Apple on a fix.

Status Acknowledged

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Explorer ,
Apr 01, 2022 Apr 01, 2022

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Update to Macos Montery 12.3.1 solves the problem.

Thanks Apple!

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New Here ,
Apr 01, 2022 Apr 01, 2022

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Macos Montery 12.3.1 fix the problem.

 

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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Also confirming that for me this bug is fixed by the macOS 12.3.1 update, so go update now!


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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New Here ,
Apr 03, 2022 Apr 03, 2022

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same issue! this never happened in windows, please help!

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Adobe Community Professional ,
Apr 03, 2022 Apr 03, 2022

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@sudeshk82649484 Update to macOS 12.3.1 which fixes the issue. It was an Apple bug, so they had to fix it.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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New Here ,
Apr 04, 2022 Apr 04, 2022

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Hola, tengo una Imac con  MacOS Monterey y chip m1, la suite de adobe actualizada, photoshop  en su mayoría de veces no me permite guardar ni exportar, cuando quiero abrir un objeto inteligente en photoshop me dice que no se puede abrir illustrator, ya he intentando con versiones anteriores de la suite y ducede los mismo...

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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@Mas238912000fpq 

Hello, I have an iMac with  macOS Monterey and M1 chip, the Adobe suite updated, photoshop  mostly does not allow me to save or export, when I want to open a smart object in Photoshop tells me that you can not open Illustrator, I have already tried with previous versions of the suite and drive the same .

 

 

Hi Mas,

Apple fixed this with the update to macOS 12.3.1

Jane

 

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Explorer ,
Apr 05, 2022 Apr 05, 2022

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The OS 12.3.1 Fixed it for me YEA!!!

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New Here ,
Apr 05, 2022 Apr 05, 2022

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Tengo un smart objet en Photoshop y no puedo abrirlo de origen en illustrator me marca error que hago.... -1703 ????

 

 

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Adobe Community Professional ,
Apr 05, 2022 Apr 05, 2022

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@pedro5EBD said:

"I have a smart object in Photoshop and I can not open it from source in illustrator marks me error I do....  -1703 ?"

 

Pedro, update your macOS to 12.3.1. Apple has put out a fix.

 

Jane

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New Here ,
Apr 06, 2022 Apr 06, 2022

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Actually I find the same error, please, some help.  

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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@Aide23549651m8q2 Update to macOS 12.3.1 which includes the fix from Apple.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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New Here ,
Apr 08, 2022 Apr 08, 2022

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I'm trying to open a smart object in Illustrator 26.2.1 from Photoshop 23.2.2 and an error appears in MacOS saying Illustrator can't be opened. Snapshot attached.

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Adobe Community Professional ,
Apr 08, 2022 Apr 08, 2022

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@juanesbert wrote:

I'm trying to open a smart object in Illustrator 26.2.1 from Photoshop 23.2.2 and an error appears in MacOS saying Illustrator can't be opened. 


 

Notice that the error message has the Finder icon and is from Apple. Update your macOS to 12.3.1, as Apple has come up with the fix.

Jane

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Explorer ,
Apr 10, 2022 Apr 10, 2022

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Trying to edit a vector based smart object but I'm getting the error code "

The application “Adobe Illustrator 2022” can’t be opened. -1703"

 

Mac OS 12.3

Adobe CC up to datte

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Adobe Community Professional ,
Apr 10, 2022 Apr 10, 2022

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Hi @neonmamacita,

The problem is supposed to be resolved with the 12.3.1 update.

See the thread: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-2-2-can-t-open-update-vector-...

Let us know how you go.

Best

mj

 

mj_2-1649611215834.png 

mj_3-1649611215834.png

Mohammed Jogie |
Institute of Media, Strategy and Design |
Adobe Certified Associate |  Expert | Instructor |
Adobe Community Professional | Creative Ambassador | User Group Manager |
Member International Society of Typographic Designers | Lifetime Friend International Council of Design | Interaction Design Association Local Leader |
Member Pan Afrikan Design Institute | Ambassador Visual Arts Network South Africa | Central Executive Committee Member Printing SA |

 

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New Here ,
Apr 10, 2022 Apr 10, 2022

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  1. Smart object doesn't work at all. Double click can't open the file in Illustrator.
  2. Photoshop freezes when it quits and needs force quit.

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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@yiannisNDA said

"Smart object doesn't work at all. Double click can't open the file in Illustrator."

 

Apple has fixed their bug. Update your macOS to 12.3.1.

 

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Adobe Community Professional ,
Apr 12, 2022 Apr 12, 2022

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Hi @yiannisNDA ,

 

Did you manage to update your Mac OS to 12.3.1?

 

Let us know how you go.

 

mj_0-1649749853792.png mj_1-1649749853369.png

 

Mohammed Jogie |
iMSD |
Adobe ACA | ACE | ACI | ACP | UGM |
MISTD | Ico-D | IxDA | PADI | VANSA | MPP |

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Buenas,

alguien puede ayudarme a solucionar este error? Ocurre al intentar abrir en Photoshop, un objeto inteligente creado en Illustrator. No sé si el fallo es por parte de Ps o de AI, pero al intentar abrirlo me sale esa ventana y no abre. He investigado qué tipo de error es y no encuentro nada al respecto. He cambiado a versiones antiguas, reinstalando, borrando preferencias, y nada de eso funciona.

 

Muchísimas gracias!Captura de Pantalla 2022-04-28 a las 11.54.50.png

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Hello
can someone help me to fix this error? Happens when trying to open a Smart Object created in Illustrator in Photoshop.
Captura de Pantalla 2022-04-28 a las 11.54.50.png

I don't know if the error is due to Ps or AI, but when I try to open it I get that window and it doesn't open. I've researched what kind of error it is and can't find anything about it. I have switched to old versions, reinstalling, deleting preferences, and none of it works.

 

 

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Buenas,

 

alguien sabe de qué se trata este error? ocurre al intentar abrir un objeto inteligente en photoshop, creado en illustrator. He reinstalado versiones anteriores de ambos programas, borrado las preferencias, pero sigue sin funcionar. No sé si el problema es de PS o de AI.

 

gracias!

Captura de Pantalla 2022-04-28 a las 11.54.50.png

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Adobe Community Professional ,
Apr 28, 2022 Apr 28, 2022

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Hello, did you also cross-post in the AI forum?

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Adobe Community Professional ,
Apr 28, 2022 Apr 28, 2022

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This issue has been fixed with the latest macOS update – v12.3.1

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Adobe Community Professional ,
Apr 28, 2022 Apr 28, 2022

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This issue has been fixed with the latest macOS update (v12.3.1)

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