P: Photoshop 25.0 Graphics Processor Compatibility Check fails: Unknown GPU

[elude107]

Hello, I just updated to Photoshop 2024 but I cannot get it to work with GPU acceleration. When I start Photoshop, I get this error: 

I am running a Windows 10 PC with two Nvidia RTX 3090 video cards and a 5950x CPU. 

So far, I have tried:

- Setting Photoshop and sniffer.exe to use my, uh, 'high performance 3090' as opposed to my 'power saving' 3090 (excellent work, Windows)  

- Updated to the latest Nvidia studio drivers and installed all Windows 10 updates

- Removed 'sniffer.exe' from the Photoshop folder as suggested, causes Photoshop to not boot. 

- Enabled "Older GPU Mode" in the Technology Previews, get same error so I disabled it again. 

-  Tried setting the GPU in Nvidia Control Panel, but I don't have a "Preferred GPU" setting like a laptop or PC with integrated graphics. 

- Disabled SLI

- Uninstalled and reinstalled Photoshop 2024

- Manually ran sniffer.exe, it sees the video cards just fine

Thanks for the update Adobe, it works really well

[Mark.Dahm]

@Nik Nastev , we found a spot where something was breaking the GPU. That patch is in this Beta update. We don't know if it works with multiple GPU configurations, though. Looking for your feedback.

[Nik Nastev]

@Mark.Dahm m.2426 is the same - not working still. 😞

All points are RED, except the last one.

Looking forward for next possible fix.

Thanks!

[Nik Nastev]

@Mark.Dahm after closing Beta - in Task manager Photoshop.exe is not exist, but I have 2 sniffer.exe proccesses active there and need to kill them manually.

Otherwise I could not do any future updates at least.

[Mark.Dahm]

@Nik Nastev , dangit, thank you for the info.

[Nik Nastev]

@Mark.Dahm you are welcome.

We need to find and fix this nasty bug.

Honestly - I still think that the problem is in sniffer.exe. File is changed compared to working version of sniffer.exe.

Just my thougths. 

[Xanathon]

I also have two instances of sniffer.exe running. If sniffer only is needed at PS startup to identify the GPU, why do they keep running?

[Mark.Dahm]

@Nik Nastev ,

We are releasing another update, this time to the regular version, in the next 24 hours (you may have already received it). Let us know if anything changes there for you. We had a couple more changes, indirectly to our GPU booting procedure, which may change results.

I asked about reverting sniffer, and my dev team indicated that the older version of sniffer does not work with the current version of our GPU abstraction layer, so reverting would be just putting a broken sniffer into process.

[Nik Nastev]

@Mark.Dahm updated to latest version - same story. Not working.

[Nik Nastev]

@Mark.Dahm if old sniffer is not working - then devs need to find solution to make new sniffer to work with multiple GPU's on desktop systems. This is not good to have broken Photoshop and Photoshop Beta in current state.

Thanks! 🙂

[Nik Nastev]

@Mark.Dahm Btw, do you have connection to Nvidia devs for drivers? In current days with all this hype on GPU's (AI and etc.) - I think you need to have a close connection to them.

May be they have changed something again in their drivers, that make a problems with new sniffer or GPU abstraction layer you have.

Best!

[Xanathon]

@Mark.Dahm 

PS Beta 25.4 does not work.

[Mark.Dahm]

@Nik Nastev , we are reaching out to nVidia for help diagnosing an uptick in driver crashes; can't say at this point if it's the same issue as we are seeing with the dual GPUs; the number of issues seems larger than I would expect for dual GPU configurations. Maybe by coincidence we started noticing issues around the time Microsoft bumped Windows 11, though I see you are on Win 10 and I haven't investigated whether Win 10 was also updated in early November. Still much to unpack.

I don't recall whether an older version of Photoshop works with your current OS and configuration; if it does, then it's going to point to a Photoshop change, and if not, it could be some other environmental factor.

I also don't recall whether we tried falling back to a pre November nVidia driver; at this point, I've asked you to do enough,  but if anyone is willing, that could help us further nail things down,

[D Fosse]

Thanks for all your efforts, Mark. It's appreciated. I'm not affected myself, but as Community Expert I feel really bad for not knowing what to tell these users who are.

What's clear is that there has been a very significant increase in GPU problems the last couple of months. I've never seen anything quite like it, except perhaps back in 2010 when Photoshop CS4 first started using OpenGL. But that eventually settled down, as I'm sure this will when you get to the bottom of it.

[Mark.Dahm]

We are working toward shifting our CL and GL dependencies to more modern native APIs, but game vendors in particular have been slow on then uptake, which causes drivers to depend on older APIs (OpenCL and OpenGL), which introduces uncertainty; did Adobe make a change that broke, or did a driver update perform badly, or maybe a Windows update?

Unfortunately, Adobe can reliably only diagnose crash reports for code that it authors; crashes in drivers are untraceable by us, and we are seeing that bucket increase recently, so we are doing what we can from our side to find and fix any issues, and working with partners for the rest.

Dual GPUs have always been tricky for PS, since resources could be hot swapped across cards, but without warning, we haven't figured out how to navigate that use case. I believe removing the second card would settle down many of the dual card issues, but nobody, including us, want to stop there.

[D Fosse]

Dual GPU laptops are pretty much the norm nowadays, so I keep telling people to disable the integrated one. And very often that does it. This is well covered in the GPU troubleshooting Help document. So we can cope with that one 🙂

[Nik Nastev]

@Mark.Dahm The problem with GPU's comes from one of Photoshop Beta first. Photoshop 24 was ok, but then after a couple of updates before - it was broken at one of updates.

So - it was working in current retail 24 version of Photoshop, but after Update from Adobe - then it was break.

Probably it is something hapening at Adobe side I think.

And to add to this - Photoshop 23 (previous version) is working just fine.

About previous Nvidia drivers test - unfortunately I can't do that, as for every Nvidia drivers update I need to restart and etc, which I prefer to avoid. I'm not a fan of frequently restarts and this workstation is all time working.

If I can help with some other test - you are welcome.

My thoughts are - this is something in Adobe changes in Photoshop or sniffer code. Off course Nvidia drivers are always ... (you know).

Best!

Nik

[Nik Nastev]

@Mark.Dahm And I think when we swap old sniffer to replace the new one - Photoshop is not closing from memory, after closing Photoshop app. I need to manually kill the proccess. Just you know. This is for 24 and Beta - with old sniffer used.

Just tested with new broken sniffer - Photoshop Beta is closing just fine, without left exe proccess in memory.

[Nik Nastev]

Ahh, sorry - no, it's not closing fine - exe proccess is in memory still 😞

[Christopher Jeffries]

Experiencing similar issue: Photoshop does not recognize my GPUs. Running 2x NVIDIA, a 3090 and a 4090.

Tried:

- Renaming "Adobe Photoshop 2024 Settings" 

      C:\Users\MyUserName\AppData\Roaming\Adobe\Adobe Photoshop 2024\Adobe Photoshop 2024 Settings

- Uninstall, reinstall PS2024 with remove preferences

- Updating drivers

- Rebooting after updating and reinstalling

- Checking for OpenGL/OpenCL compatibility pack (not installed AFAICT)

- Some other things that I'm too tired to remember at the moment.

SysInfo from PS included below.

TIA for any help in solving.

Adobe Photoshop Version: 25.2.0 20231121.r.196 12a6c2a  x64
Number of Launches: 3
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3693
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 24
Logical processor count: 48
Processor speed: 4000 MHz
Built-in memory: 262017 MB
Free memory: 168107 MB
Memory available to Photoshop: 208590 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 6.9.6
ACP.local Status:
 - SDK Version: 3.4.0
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 7.0.0.9
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
    Spec Version 1.4
    Impl Version 1.39
    Num Devices 1
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: False
OpenGL API stable: False
OpenCL API stable: False
GPUDeny:               0
GPUForce:              0
useGPU:                0
useOpenCL:             0
isGPUCapable:          0
GPUName:               Unknown GPU
GPUVendor:             UNKNOWN
IsNativeGPUCapable:    0
IsOpenGLGPUCapable:    0
IsOpenCLGPUCapable:    0
HasSufficientRAM:      0
  GPU accessible RAM:                     0 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Windows available feature level:     UNKNOWN
Windows required feature level:      12.0
Windows has required feature level:  1
Display: 1
  Display Bounds: top=0, left=0, bottom=2160, right=3840
  Display Type: SDR
Display: 2
  Display Bounds: top=0, left=-3840, bottom=2160, right=0
  Display Type: SDR
Display: 3
  Display Bounds: top=-1080, left=-1920, bottom=0, right=0
  Display Type: SDR
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[0 ms]
  Start RunAllAPIs

[1 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=316725 -comment=Photoshop Version: Adobe Photoshop 25.2.0 20231121.r.196 12a6c2a x64

[3788 ms]
  Start GetSnifferResult

[19007 ms]
  *** RunAllAPIs timeout

[19007 ms]
  Start native

[19007 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=316725 -comment=Photoshop Version: Adobe Photoshop 25.2.0 20231121.r.196 12a6c2a x64 -native

[23800 ms]
  *** GetSnifferResult timeout

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: [REDACTED]
GUIDBucket: 
Composite Core GPU (comp_core_gpu): on 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\REDACTED\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.82T, 792.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
   ACE.dll   ACE 2023/07/11-03:51:57   79.4142c44   79.4142c44
   act_tracing.dll   Copyright (c) 2021 Adobe. All Rights Reserved   1.0.58   
   AdobeLinguistic.dll   Adobe Linguisitc Library   2d5dab2   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2023/07/07-12:59:17   79.62ab650   79.62ab650
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.1887391   79.1887391
   AdobeXMP.dll   Adobe XMP Core 2023/06/25-20:01:55   79.1462899   79.1462899
   AdobeXMPFiles.dll   Adobe XMP Files 2023/06/25-20:01:55   79.1462899   79.1462899
   AdobeXMPScript.dll   Adobe XMP Script 2023/06/25-20:01:55   79.1462899   79.1462899
   AGM.dll   AGM 2023/07/11-03:51:57   79.4142c44   79.4142c44
   AID.dll   AID DLL   1.0.0.58   
   AIDE.dll   AIDE 2023/07/11-13:54:27   79.43e3035   79.43e3035
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2024   28.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2023/07/11-03:51:57   79.4142c44   79.4142c44
   AXE8SharedExpat.dll   AXE8SharedExpat 2023/06/25-20:01:55   79.8fc6e4e   79.8fc6e4e
   AXEDOMCore.dll   AXEDOMCore 2023/06/25-20:01:55   79.8fc6e4e   79.8fc6e4e
   BIB.dll   BIB 2023/07/11-03:51:57   79.4142c44   79.4142c44
   BIBUtils.dll   BIBUtils 2023/07/11-03:51:57   79.4142c44   79.4142c44
   boost_chrono.dll   photoshopdva   22.0.0   
   boost_date_time.dll   photoshopdva   22.0.0   
   boost_filesystem.dll   photoshopdva   22.0.0   
   boost_regex.dll   photoshopdva   22.0.0   
   boost_system.dll   photoshopdva   22.0.0   
   boost_threads.dll   photoshopdva   22.0.0   
   CoolType.dll   CoolType 2023/07/11-03:51:57   79.4142c44   79.4142c44
   CRClient.dll   Adobe Crash Reporter Client DLL   13.2.0.202308091502_65b8636   
   DirectML.dll   DirectML Redistributable Library   1.10.1+230125-1155.1.dml-1.10.177341d   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   22.0.0   
   dvaappsupport.dll   photoshopdva   22.0.0   
   dvaaudiodevice.dll   photoshopdva   22.0.0   
   dvaaudiodsp.dll   photoshopdva   22.0.0   
   dvacore.dll   photoshopdva   22.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   22.0.0   
   dvamediatypes.dll   photoshopdva   22.0.0   
   dvametadata.dll   photoshopdva   22.0.0   
   dvametadataapi.dll   photoshopdva   22.0.0   
   dvametadataUI.dll   photoshopdva   22.0.0   
   dvanet.dll   photoshopdva   22.0.0   
   dvaplayer.dll   photoshopdva   22.0.0   
   dvascripting.dll   photoshopdva   22.0.0   
   dvatransport.dll   photoshopdva   22.0.0   
   dvaui.dll   photoshopdva   22.0.0   
   dvavulcansupport.dll   photoshopdva   22.0.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-7.3.0-6   
   dynamiclink.dll   photoshopdva   22.0.0   
   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4
   filterport.dll   FilterPort   1.1   O
   icucnv73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuin73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuuc73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   JP2KLib.dll   JP2KLib 2023/06/25-23:50:00   79.15070c2   79.15070c2
   libeay32.dll   The OpenSSL Toolkit   1.0.2zg   
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   22.0.0   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   photoshopdva   22.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.14.20230410.1.429e1e3   
   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   MPS.dll   MPS 2023/06/27-19:07:31   79.51aea8a   79.51aea8a
   onnxruntime.dll   Microsoft® Windows® Operating System   1.14.20230410.1.429e1e3   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2024   25.2   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.5.2   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.5.2.130   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2024   25.2   
   PSViews.dll   Adobe Photoshop 2024   25.2   
   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
   ssleay32.dll   The OpenSSL Toolkit   1.0.2zg   
   SVGRE.dll   SVGRE   79.e4a3cd5   79.e4a3cd5
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
   VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   WRServices.dll   WRServices    Build 18.0.0.788c4ff   18.0.0.788c4ff
   Unified Extensibility Platform  uxp-7.3.0-6
   UPIC  2.6.0


Required plugins:

   Accented Edges 25.2 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 25.2 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 25.2 - from the file “Filter Gallery.8bf”
   Average 25.2 - from the file “Average.8bf”
   Bas Relief 25.2 - from the file “Filter Gallery.8bf”
   BMP 25.2 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 16.0.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 16.0.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 25.2 - from the file “Filter Gallery.8bf”
   Charcoal 25.2 - from the file “Filter Gallery.8bf”
   Chrome 25.2 - from the file “Filter Gallery.8bf”
   Cineon 25.2 - from the file “Cineon.8bi”
   Clouds 25.2 - from the file “Clouds.8bf”
   Color Halftone 25.2 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 25.2 - from the file “Filter Gallery.8bf”
   Conté Crayon 25.2 - from the file “Filter Gallery.8bf”
   Craquelure 25.2 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 25.2 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 25.2 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 25.2 - from the file “Filter Gallery.8bf”
   Crystallize 25.2 - from the file “Standard MultiPlugin.8bf”
   Cutout 25.2 - from the file “Filter Gallery.8bf”
   Dark Strokes 25.2 - from the file “Filter Gallery.8bf”
   De-Interlace 25.2 - from the file “Standard MultiPlugin.8bf”
   Dicom 25.2 - from the file “Dicom.8bi”
   Difference Clouds 25.2 - from the file “Clouds.8bf”
   Diffuse Glow 25.2 - from the file “Filter Gallery.8bf”
   Displace 25.2 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 25.2 - from the file “Filter Gallery.8bf”
   Entropy 25.2 - from the file “statistics.8ba”
   Export Color Lookup Tables 25.2 - from the file “Export3DLUT.8be”
   Extrude 25.2 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 25.2 - from the file “FastCore.8bx”
   Fibers 25.2 - from the file “Standard MultiPlugin.8bf”
   Film Grain 25.2 - from the file “Filter Gallery.8bf”
   Filter Gallery 25.2 - from the file “Filter Gallery.8bf”
   Fresco 25.2 - from the file “Filter Gallery.8bf”
   Glass 25.2 - from the file “Filter Gallery.8bf”
   Glowing Edges 25.2 - from the file “Filter Gallery.8bf”
   Grain 25.2 - from the file “Filter Gallery.8bf”
   Graphic Pen 25.2 - from the file “Filter Gallery.8bf”
   Halftone Pattern 25.2 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 25.2 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 25.2 - from the file “HDRMergeUI.8bf”
   HSB/HSL 25.2 - from the file “Standard MultiPlugin.8bf”
   IFF Format 25.2 - from the file “Standard MultiPlugin.8bf”
   Ink Outlines 25.2 - from the file “Filter Gallery.8bf”
   JPEG 2000 25.2 - from the file “JPEG2000.8bi”
   Kurtosis 25.2 - from the file “statistics.8ba”
   Lens Blur 25.2 - from the file “Lens Blur.8bf”
   Lens Correction 25.2 - from the file “Lens Correction.8bf”
   Lens Flare 25.2 - from the file “Standard MultiPlugin.8bf”
   Liquify 25.2 - from the file “Liquify.8bf”
   Matlab Operation 25.2 - from the file “ChannelPort.8bf”
   Maximum 25.2 - from the file “statistics.8ba”
   Mean 25.2 - from the file “statistics.8ba”
   Measurement Core 25.2 - from the file “MeasurementCore.8me”
   Median 25.2 - from the file “statistics.8ba”
   Mezzotint 25.2 - from the file “Standard MultiPlugin.8bf”
   Minimum 25.2 - from the file “statistics.8ba”
   MMXCore Routines 25.2 - from the file “MMXCore.8bx”
   Mosaic Tiles 25.2 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 25.2 - from the file “MultiProcessor Support.8bx”
   Neon Glow 25.2 - from the file “Filter Gallery.8bf”
   Note Paper 25.2 - from the file “Filter Gallery.8bf”
   NTSC Colors 25.2 - from the file “NTSC Colors.8bf”
   Ocean Ripple 25.2 - from the file “Filter Gallery.8bf”
   OpenEXR 25.2 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 25.2 - from the file “Filter Gallery.8bf”
   Palette Knife 25.2 - from the file “Filter Gallery.8bf”
   Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
   Patchwork 25.2 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 25.2 - from the file “Standard MultiPlugin.8bf”
   PCX 25.2 - from the file “PCX.8bi”
   Photocopy 25.2 - from the file “Filter Gallery.8bf”
   Picture Package Filter 25.2 - from the file “ChannelPort.8bf”
   Pinch 25.2 - from the file “Standard MultiPlugin.8bf”
   Pixar 25.2 - from the file “Pixar.8bi”
   Plaster 25.2 - from the file “Filter Gallery.8bf”
   Plastic Wrap 25.2 - from the file “Filter Gallery.8bf”
   Pointillize 25.2 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 25.2 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 25.2 - from the file “PBM.8bi”
   Poster Edges 25.2 - from the file “Filter Gallery.8bf”
   Radial Blur 25.2 - from the file “Standard MultiPlugin.8bf”
   Radiance 25.2 - from the file “Radiance.8bi”
   Range 25.2 - from the file “statistics.8ba”
   Render Color Lookup Grid 25.2 - from the file “Export3DLUT.8be”
   Reticulation 25.2 - from the file “Filter Gallery.8bf”
   Ripple 25.2 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 25.2 - from the file “Filter Gallery.8bf”
   Save for Web 25.2 - from the file “Save for Web.8be”
   ScriptingSupport 25.2 - from the file “ScriptingSupport.8li”
   Shear 25.2 - from the file “Standard MultiPlugin.8bf”
   Skewness 25.2 - from the file “statistics.8ba”
   Smart Blur 25.2 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 25.2 - from the file “Filter Gallery.8bf”
   Solarize 25.2 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 25.2 - from the file “Filter Gallery.8bf”
   Spherize 25.2 - from the file “Standard MultiPlugin.8bf”
   Sponge 25.2 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 25.2 - from the file “Filter Gallery.8bf”
   Stained Glass 25.2 - from the file “Filter Gallery.8bf”
   Stamp 25.2 - from the file “Filter Gallery.8bf”
   Standard Deviation 25.2 - from the file “statistics.8ba”
   Sumi-e 25.2 - from the file “Filter Gallery.8bf”
   Summation 25.2 - from the file “statistics.8ba”
   Targa 25.2 - from the file “Standard MultiPlugin.8bf”
   Texturizer 25.2 - from the file “Filter Gallery.8bf”
   Tiles 25.2 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 25.2 - from the file “Filter Gallery.8bf”
   Twirl 25.2 - from the file “Standard MultiPlugin.8bf”
   Underpainting 25.2 - from the file “Filter Gallery.8bf”
   Vanishing Point 25.2 - from the file “VanishingPoint.8bf”
   Variance 25.2 - from the file “statistics.8ba”
   Water Paper 25.2 - from the file “Filter Gallery.8bf”
   Watercolor 25.2 - from the file “Filter Gallery.8bf”
   Wave 25.2 - from the file “Standard MultiPlugin.8bf”
   WIA Support 25.2 - from the file “WIASupport.8li”
   Wind 25.2 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 25.2 - from the file “WBMP.8bi”
   ZigZag 25.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

   Sapphire NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\BorisFX\Sapphire Plug-ins\Sapphire Builder\S_Effect.8BF”

Duplicate and Disabled plugins:

   Sapphire NO VERSION - from the file “S_Effect.8BF”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 7.1.0.7 - from the file "Required Folder"
   CDO: 1.143.0
        CmdN: 1.18.32
        CDP: 1.167.0
      Loaded at: 380 ms - launch time impact: 29 ms
   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
      Loaded at: 25762 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
   Content Credentials (Loaded) 0.41.2.0 - from the file "Required Folder"
      Loaded at: 25204 ms - launch time impact: 1 ms
   CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
   CAPTURE: 2.0.41  STOCK: 4.1.0
   Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
      Loaded at: 25764 ms - launch time impact: 1 ms
   Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder"
      Loaded at: 25766 ms - launch time impact: 1 ms
   Photoshop UXP Export-As (Prepared) 5.8.34.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
      Loaded at: 25768 ms - launch time impact: 0 ms
   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 24721 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 24724 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2310.85.0.14 - from the file "Required Folder"
      Loaded at: 25918 ms - launch time impact: 1 ms
   Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
   Scan time: 0 ms - entries: 40 

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
   Curator for Adobe  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.IPV.Extension\start.html”
   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
   com.IPV.ExtensionServer  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.IPV.Extension\localServer.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   LogiOptions version 9.70.3.0  7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
   Logi Options+ v1.60.495862.0  7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsPlusAdobe\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

[Xanathon]

Deactivating one GPU in a dual setup is no solution.

First laptops tend to use the low end GPU to save power if highend GPU is not needed and switch to the highend GPU only when needed. Completely deactivating the low end GPU would lead to dramatically shorter battery runtime and would be a waste of energy. something that is not acceptable in a world of climate catastrophy.

In my desktop setup the second GPU runs screens and cannot be deactivated anyway, so that is no reasonable course of action.

Since PS24 runs completely fine until today and PS25 does not I clearly see this as an Adobe problem and not a driver or similar problem. Something was changed in Photoshop or it's myriads of running "tools" that leads to these problems.

And I still wonder what I am paying for, if solving this, so I can use the latest version I am entitled to through the subscription, takes months. Working in IT for decades I can understand that squashing bugs takes time and can be very difficult, but Adobe should compensate us for not being able to use the software we are paying for, instead of constantly putting us off. 

[Nik Nastev]

in workstations/desktop with  multiple GPU's - those GPU's are not for beauty. They do the actual work in other software - for rendering and etc.

Adobe should make possible Photoshop su era ttoo use multiple GPU's togheter, and not sugest and give solutions to us to disable one or more GPU's. This is just not pro.

How other software have no problems like this with multiple GPU's? Even other apps from Adobe have not that big issues (and they have some unfortunatelly).

Thanks!

[Nik Nastev]

Why we can't Edit our posts?

😞

[jane-e]

@Nik Nastev wrote: Why we can't Edit our posts?

Adobe made this decision when spammers were abusing it. Moderators can fix typos for you on request, and when you've been here long enough you can make your own edits.

Jane

[Xanathon]

@Nik Nastev Exactly my point. I run heaps of different design software, also ones that rely heavily on the GPU and not a single other application has problems with multi gpu setups. Those are quite common, especially in workstations that are used for design. The problem definitely is not the machine, the Windows setup or the driver, else other applications would also have problems. And as I said: PS24 runs just fine. Adobe's GPU detection is bug-ridden.

[Nik Nastev]

Even now - when new update is available - I can't update, because Photoshop 24 exe proccess is in memory still. Forgot to kill it. 

What is this?