Hello. My entire Photoshop layout has doubled in size with this new update; it looks like it's in Windows Safe Mode. Is there a way to fix this? I am currently uninstalling and re-downloading the previous version because my eyes were melting from the bloated interface.Note: This conversation was created from a reply on: Photoshop CC 2018 (19.1) update now available.
Hi Everyone, Sorry for the frustration. To be clear, if you have Windows 10 Creators Update or later, you now control your Photoshop UI in the System settings for your display.This implementation is in line with Windows DPI scaling guidelines, but we understand this may affect your preferred UI experience. Going forward we welcome your feedback as we will continue to adapt to rapidly changing monitor resolutions and multiple monitor configurations. In the meantime, here are few suggestions that...
Hannah, I noticed that there are actually more problems with the UI scaling. I saw that not all parts of the interface scale properly, at least not at 125%. For example, the small arrows for expanding panels don't scale from 100 to 125%. Also, look at the file names (in the info after the file names): the '*' and the 'x' overlap and also the 'Saving 67%' is too close to the 'x'. At 150% it looks good again, (but that I can't use for my screen). So it's not only that I would like to see UI downscaling, it seems that the current scaling also doesn't work properly.
If you're on 8.1, then Photoshop's preference is the only thing that will change its scaling. In Photoshop, go to Preferences > Interface... and se the UI Scaling to 100%.
Senior Product Manager - Customer Advocacy - Digital Imaging
I have copied Photoshop.exe 19.0.1 into the folder and renamed the
PS19.1.0.exe to something else. PS is now working. Therefore there is a
bug in the 19.1.0 exe code.
That's very interesting. When you say Photoshop is working, do you mean that (in keeping with this thread) your UI doubled in size when you first installed but using the .exe from 19.0.1 addressed that?
What is the resolution of your monitor and what do you have scaling set to? And then in Photoshop, what is the UI scaling set to? Preferences > Interface
I am going to try that on my Windows 10 machine...
Update: I tried and indeed it solved the scaling problem for me. But as expected, Photoshop is messed up by using the 19.0.1 exe. For example: the new function select subject is visible but doesn't work anymore.
Windows 8.1 Monitor set at 1920x1080 Up-scaled to 150% on desktop Latest PS 19.1 on auto resolution and running at 200% Receiving error message about 'clipping'. PS shut down Replaced .exe file with 19.0.1 Rebooted PS Not receiving error message about 'clipping' Nothing else was changed Still running at 150% up-scaled desktop PS running at 200% Info-balloons for the tools on left now show correctly. Not tried the new function select but I believe it wont work because it's not in the exe code to operate.
Hi guys I am having the same problem. I downloaded the 19.1 version and it works but where it fails is on the last update, like others it just goes to 200% and not a thing you can do to change it. Saying that 100% on a large monitor is like ants. So the ideal situation would be to have say !00% 125% !50% and 200% which would cover all situations.
It is working as intended. If you have Win 10 Creator's addition or later, the scaling in Photoshop is driven by your monitor settings, as controlled by Windows. If you right-click on your desktop choose System > Display and you control the scaling from there. Photoshop will change based on the scaling you choose in your OS.
Sorry for the frustration. To be clear, if you have Windows 10 Creators Update or later, you now control your Photoshop UI in the System settings for your display.
This implementation is in line with Windows DPI scaling guidelines, but we understand this may affect your preferred UI experience. Going forward we welcome your feedback as we will continue to adapt to rapidly changing monitor resolutions and multiple monitor configurations.
In the meantime, here are few suggestions that might improve your current experience:
1. Increase or decrease the font size: - Go to Edit > Preferences > Interface - Modify "UI Font Size" - Restart Photoshop
2. Disable large tabs (to increase space if they are too large): - Go to Edit > Preferences > Workspace - Deselect "Large Tabs"
3. Enable narrow options bar: - Go to Edit > Preferences > Workspace - Check "Enable Narrow Options Bar" - Restart Photoshop
For more information on continuously scalable user-interface (CSUI), please click here
Hope that helps! As I said, we want your feedback. As we go forward we would appreciate hearing what about the current scaling options or lack of them are problematic for you and how you would prefer to interact with your UI.
Hi Hanna, your suggestions do not work . I run windows ten and all worked perfectly before the update. I not see why I should my display on the computer just to accommodate Photoshop . This needs to be sorted or maybe its time to find an alternative.
Here's the thing - Adobe (and others) must address using their applications on Ultra High Definition (and beyond) displays. I am running a UHD (3840x2160) display because I want the high resolution of my images to be visible when editing etc. If I have to adjust the scale of the display just so I can see the text in the tool boxes, I lose some of the reason I bought the display in the first place. This is not hard to do. You have smart people - figure it out. UHD, 4K, 5K, 10K, whatever displays are a fact of life you need to deal with.
What I suggested isn't for your issue. If you're on 8.1, then Photoshop's preference is the only thing that will change its scaling. In Photoshop, go to Preferences > Interface and then set the UI Scaling to 100%.
It sounds like you're saying you don't like the UI scaling of Photoshop following the scaling of your OS settings. We appreciate your feedback - it is all taken into account as we go forward.
Are you running Windows 10 Creators Update? Photoshop 19.1 on the latest version of Windows 10 should solve this problem as it allows variable scaling up to 400% with independent scaling on multiple monitors.
Senior Product Manager - Customer Advocacy - Digital Imaging