P: Photoshop Ghosting Background

[FeedbackCommunityMember]

PSD 22.5.0

MAC OS Catalina 10.15.7

[FeedbackCommunityMember]

When opening documents in the newest version of Photoshop (22.5 as of this writing) documents open with Home menu still in background. Zooming document causes infinite mirror effect. (Please see picture below)

[FeedbackCommunityMember]

Having same exact issue, along with the home menu being in the background after opening document. I posted another thread about this around same time as you. 

[FeedbackCommunityMember]

Also, current workaround for me was to revert to former version of Photoshop.

[J453]

I'm not able to repro.

If you restore your preferences using this manual method does it work correctly?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

If not, it may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

[FeedbackCommunityMember]

Thx guys! Very nice to know I am not alone in this frustrating issue!

Jeffrey - I tried to restore preferences as you suggested but still having same issue so, I am trying to copy-paste my system info but it doesn't allow more than 30000 characters. Could you please let me know which part of the system info do you need so I can juts copy-paste that segment and not the whole thing?

Thanks again!

Anabel

[J453]

*alorenzo_18 The first section before it starts talking about "Installed Components"

[FeedbackCommunityMember]

Adobe Photoshop Version: 22.5.0 20210809.r.384 ce617de  x64 Number of Launches: 0 Operating System: Mac OS 10.15.7 System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 2400 MHz Built-in memory: 65536 MB Free memory: 39271 MB Memory available to Photoshop: 59940 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.779 ACP.local Status:  - SDK Version: 1.48.0  - Core Sync Status: Reachable and compatible  - Core Sync Running: 4.16.0.22  - Min Core Sync Required: 4.3.28.24 Live Edit Client SDK Version: 3.82.01 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin  ======= GPU
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[0 ms]
  Launch GPUSnifferThread

[0 ms]
  Start RunAllAPIs

[0 ms]
  "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/sniffer" -baseTimeMS=1664543 -comment=Photoshop Version: Adobe Photoshop 22.5.0 20210809.r.384 ce617de x64

[272 ms]
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  End sniffer 2021-08-17 12:17:17
[kStatusNormal, kExitNormal]

[272 ms]
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[2112 ms]
  Start GetSnifferResult

[2112 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription Serial number: 94070220670319368293 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s):   Startup, 1.82T, 1.60T free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/

[J453]

Try this: Deactivate Native Canvas under Preferences > Tech Preview.

Restart Photoshop.

Updating to Big Sur should also fix this. (It has updated drivers that 10.15 won't get)

[FeedbackCommunityMember]

It worked!!!! Yeaeee! Thanks @JeffreyTranberry you da best! I hope this helps *jfosterdesigns410 too.

Thanks a lot!

Anabel

[FeedbackCommunityMember]

@JeffreyTranberry I already went back to the older version, but thanks. I may update again and give it a try.

[FeedbackCommunityMember]

Hello Adobe,

I would like to report a BUG issue from your recent new 22.5 Photoshop update. I just updated to the newest photoshop update and now I am having this strange pixelated boarder that will not go away. It is very distracting and can be very glitchy. At first I thought it was storage issue or even a graphics card issue, looked into it on my MacBook Pro no problems with storage, I did trouble shooting, also uninstalled and reinstalled the program and I still have the same issue. Can you please look into this problem Thank you.

[ジョルダーノ]

it looks like you have this problem:

https://feedback.photoshop.com/conversations/photoshop/photoshop-ghosting-background/611beb6e0188e87...

there's a solution posted for this, maybe it can help you.

[FeedbackCommunityMember]

OMG! Thank Jeff the Deactivate Native Canvas under Preferences worked I didn't have to update to Big Sur. Thanks again I really appreciate your quick response.

[Mark C. Dahm]

Go into Photoshop Preferences > Technology Preview and check 'Deactivate Native Canvas', then restart Photoshop. We're investigating the issue.

[si-boneGFX]

Has anyone seen these oodd, highly-pixelated diagonal lines on their PS canvas? Please see the attached image? Is this a new "feature"? Or could be an issue with the video card? ... although PS is the only app where I see these lines (My system: AMD Radeon Pro 5500 XT 8 GB / 2020 5K iMAc, 3.6 GHz 10-Core Intel Core i9 / 72 GB 2133 MHz DDR4)

[heffSTL]

I have the exact same system as you do and I am seeing the exact same artifacts on screen. Disabling GPU acceleration was the only thing that resolved this for me. I suspect an issue with the interaction between Photoshop and the graphics drivers for the 5500XT.

I have rolled back to the previous Photoshop version until Adobe issues a fix for this.

[default0w67jy6km5wh]

Yes I have been looking for a fix all day. I am running a 2019 Macbook 16" and have the same problem and boy is it bad.

[Ged_Traynor]

You can add to this thread on the Adobe feedback forum which is monitored by Adobe engineers

https://feedback.photoshop.com/conversations/photoshop/photoshop-ghosting-background/611beb6e0188e87...

[Ged_Traynor]

You can add to this thread on the Adobe feedback forum which is monitored by Adobe engineers

https://feedback.photoshop.com/conversations/photoshop/photoshop-ghosting-background/611beb6e0188e87...

[FeedbackCommunityMember]

Same!
How do you fix it? I need to use photoshop for work. I'll get fired.

[heffSTL]

The workaround offered in the other thread worked for me.

Preferences > Technology Previews > Deactivate Native Canvas (checked)

Then restart Photoshop and tell me if you still see the diagonal lines.

[heffSTL]

This worked for me!

[Riswan45]

Hi Team,

When i zoom in or zoom out the artboard, glitches appearing on out of the artboard.

You can tell me why this happening and how i can fix this.

[Milestone62]

I have the same problems.

Started yesterday with the new update PS 22.5.0

I am on a Mac:
iMac 5K 27“ 2020
3,8 GHz, 8 Core
AMD Radeon Pro 5700 XT
72 GB RAM
MacOS Catalina 10.15.7

[Riswan45]

yes, i think it's new version issues.

Now i changed to older version, 22.4.3, It's fine now

[nathanc88157032]

I have persistent and extremely distracting glitches appearing on my canvas too. See attached

Photoshop version:

22.5.0

System specs:

iMac (Retina 5K, 27-inch, 2020) 

3.6 GHz 10-Core Intel Core i9

AMD Radeon Pro 5700 XT 16 GB