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P: Photoshop creates a gude log while working with files

Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2023 Feb 23, 2023

Thank you everyone for your patience. This issue has been fixed with the release of 24.2.

 

Thank you,

Cory

Status Fixed

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Participant ,
Jan 07, 2023 Jan 07, 2023

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I Have the latest PS version and there is no such thing as:

Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing"

There is only "Open CL" - Anti Alias Guides..." and 30 bit Display

Unless you meant "Multithread Compositing" ... but that is not in Advanced...??

Why are people, let alone professionals, give such strange advise? 

His post was from April 22 and advanced settings cannot be so different since then

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Explorer ,
Jan 07, 2023 Jan 07, 2023

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Thank you very much for your reply. I will therefore be running Photoshop first and also hope that this will be fixed soon.

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Community Expert ,
Jan 07, 2023 Jan 07, 2023

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We realize this thread has become somewhat of a hot mess right now! The reason for merging your posts is to have one central thread to wait for news of a fix. I'm not sure if it's always warranted to combine posts. But when there is a widespread bug such as this one, and we are all experiencing the exact same thing, it helps to consolidate all the reports. Please know that some of us are working on getting answers about when a fix will be delivered. As mentioned before, the easiest workaround seems to be to launch Photoshop first when we can remember to.

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Community Expert ,
Jan 07, 2023 Jan 07, 2023

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Tele55, that post was accurate when it was written. The preference settings have changed over the later versions, as the GPU code gets migrated from OpenGL to Metal/DirectX.

 

 And a few settings have been removed because they turned out to be problematic, and may or may not resurface in different form later.

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Participant ,
Jan 08, 2023 Jan 08, 2023

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Also .. workarounds are not the answer. Adobe needs to fix this, plain and simple.

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Community Beginner ,
Jan 09, 2023 Jan 09, 2023

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Can this reply get pinned underneath the original question? - That would hopefully stop all the similar postings (mine included!)- people wading through the whole thread to try and find answers. At the moment all people see is "Thanks for the report. This is being investigated by engineering."

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New Here ,
Jan 10, 2023 Jan 10, 2023

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Hola!

Cada vez que abro un archivo en photoshop me crea un archivo de informe de errores llamado GUDE-fecha-

y ninguna de las soluciones aquí mostradas me ha ayudado...

Alguien ha dado con una solución que funcione? gracias!

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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New Here ,
Jan 10, 2023 Jan 10, 2023

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Since a few months I find small text files in my photofolders. They look like this: gude-2023-01-10.

They stay there even after closing Photoshop. What is the use of these and how to get rid of them?

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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@Leo2787821914pe 

 

In the interim until this is fixed, you can open Photoshop first as a temporary workaround.

 

Jane

 

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New Here ,
Jan 10, 2023 Jan 10, 2023

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SOLVED-For Me

Photoshop 24.1 on WIndows 10/Intel HD Graphics 530 was producing the same behavior. A gude log file created everytime I opened any type of image file.

My fix was to go into Preferences/Performance and in the top right uncheck Use Graphic Processor setting under Graphic Processor Settings.

No moer gude files!

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Participant ,
Jan 10, 2023 Jan 10, 2023

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I believe that means you also just turned off all your GPU support and performance, which is another workaround - not a solution 😞

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New Here ,
Jan 10, 2023 Jan 10, 2023

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Same situation for me, create a gude log at every file i open in photoshop.

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New Here ,
Jan 10, 2023 Jan 10, 2023

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Yes that is a workaround with a performance hit.

Not a fix! I agree but gotcrid of the annoying file creation and I have enough performance that it's a minor nuisance for me!

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Contributor ,
Jan 11, 2023 Jan 11, 2023

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Turning off GPU support makes no difference for me. 

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Participant ,
Jan 11, 2023 Jan 11, 2023

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Here is what I know so far:

Turning off GPU makes NO difference and I would not want that anyways. It's just a bandaid diminishing somehting else.

I only experience the problem (rather nuisance) when opening a file in photoshop from Windows explorer. Opening from Bridge = no problem ... that's what I do anyways.

So - is this a Windows problem or Adobe?

Cheers

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Same here.  I still get the annoying Gude logs.

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New Here ,
Jan 11, 2023 Jan 11, 2023

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My workaround onkybkasted one day. Today I'm back to getting the gude files.

Definitely a bug

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New Here ,
Jan 11, 2023 Jan 11, 2023

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I'm having the same problem since the beginning of this week.

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Engaged ,
Jan 11, 2023 Jan 11, 2023

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Having this issue for the last month.   I've tried all the suggestions.  Can you please just fix the bug?

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Explorer ,
Jan 12, 2023 Jan 12, 2023

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Same here, started with the latest update here.
After deleting the prefs I got this Screen:2023-01-12 Windows10 PS-latest.png

It says MS Edge has no reading and writing priviliges on this folder

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Community Beginner ,
Jan 12, 2023 Jan 12, 2023

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+1  here on v24.1.0

This occurred on prior versions and was solved. I have reset preferences, no effect. Turning off grahics accel is a workaround, not a fix. I am confused how this egregious error can remain unsolved, and litter my filesystem and cloud storage with garbage txt files.

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Participant ,
Jan 12, 2023 Jan 12, 2023

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Hey All,

this seems to go around and around.

Here are my thoughts - compiled. 

• First - .gude file are a useless nuicense, but not really a serious problem, annoying yes, but not disrupting my workflow.

• However, is it just me, but many do NOT mention that it only happens when opening a PS file from Windows Explorer

  (double clicking/no need to go "Opene With" since PS files open always in Photoshop) (haven't checked e.g. JPGs and     "Open With" Photoshop.)

When opening the same file from Bridge = NO gude file! (So, is it an Adobe or Windows issue?)

• Workarounds, like changing or turning things off in Preferrences = fixing something by diminishing something else is not a solution.

• Please, someone forward the issue to Adobe Team to fix it. It only occured lately / latest update (to my knowledge)

Thanks

 

 

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Participant ,
Jan 12, 2023 Jan 12, 2023

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People keep reporting it but the new posts keep getting merged with this one so they all get lost in the noise.

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