P: Photoshop iPad freezes while using the healing brush

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New Here ,
Aug 30, 2022 Aug 30, 2022

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It is a nighmare for me.  The app freezes when using the heal brush and before it automatically saves.  I am not sure what I can do.  I have completely erased the ipad and all of it's settings and reinstalled all apps.  Waste of time because the app still freezes when using said healing brush.  Super pissed.

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Sorry about the frustrating freezes while you're working with Photoshop on your iPad @canterburyphoto .

 

Can you provide more details on the type of file you're working on? 

Does it happen with all files?

Do you get this same freeze if you use the Healing brush with a new file?

 

Regards,

Pete

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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@canterburyphoto

 

After discussion with the team, it sounds like there is a bug with the healing brush that you may be running into. 

Hang tight, there should be a fix for this coming in our next update. 

Sorry about this one!

 

Regards,

Pete

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New Here ,
Sep 10, 2022 Sep 10, 2022

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Any updates on the freezing iPad photoshop with healing brush. It's not a matter of if that one and I lose all my work every time. It shows it's a little black dot partway through. And then I know I'm doomed and all I can do is exit and lose all my work. I would say this happens about once every three edits that I do using the healing tool.

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New Here ,
Sep 19, 2022 Sep 19, 2022

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When will there be a new update fixing this issue. I am losing work. It freezes almost every 3 strokes. Time is money!!!!!!!!!!

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