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P: Photoshop liquify zoom slow werid

Explorer ,
Apr 17, 2022 Apr 17, 2022

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Photoshop zoom is weird with delay in Liquify filter.

If i try to zoom in to more than 50%, it will take as long as 3 seconds to load the image. And then all of a sudden,  zoom in.

something wrong... This is very inconvenient. I reset the settings of Photoshop and reinstalled it. It's the same problem.

 

My laptop, imac is same issue. No OS problem... Photoshop version is 23.3
Fix and Help me plz =(

 

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correct answers 3 Correct answers

Adobe Employee , Jun 27, 2022 Jun 27, 2022

Hi Everyone, 

We apologize for the Liquify issue. We have a potential fix in the Photoshop Beta build, which can be downloaded and installed independently from Photoshop, into its own ’Beta’ folder. Please try out your hardest Liquify workflows and let us know if it’s solid for you.  

 

With the vast configuration of computer systems running Photoshop, it’s impossible for us to replicate the wide range of behaviors on our systems here, so this fix is requiring lower-level patches that we need yo

...

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New Here , Jun 16, 2022 Jun 16, 2022

I agree with the comments above.

Why do we have to choose while updating the version?

 

I've been waiting for at least two to three minutes for each task with this zoom expansion over the past few months. So when I put the time together, the time I waited for was over half ~ an hour.

But I've been happy for a few days. The delay was completely gone, and it was really fast.....

But that was the only thing that hit me, and 23.4 was a version that I couldn't use normally.

And I installed it as soon as th

...

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Adobe Employee , Jun 14, 2022 Jun 14, 2022

Hi all,

 

We're happy to announce the release of Photoshop 23.4 Photoshop 23.4.1.  This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.4.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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146 Comments
New Here ,
Jul 06, 2022 Jul 06, 2022

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Is there a small patch for this? Improvements are needed.

I have MacMini and Intel i7 pc. 

Both computers have delays. I'm afraid to turn on the Liquify. The Photoshop version is 23.4.1.

To proceed without this delay, must use a version of the year other than the 2022 version....

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New Here ,
Jul 07, 2022 Jul 07, 2022

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I read in Reddit. To avoid this issue (liquify zoom delay), use a minimum version of 21.0.3. That's the answer.

It was fixed perfectly in 23.4, but it was excluded from the release because there was a serious error, and there is still a delay in 23.4.1 so what you can do while waiting for Adobe's patch is rollback to the previous version.(Minimum 21.0.3, rollback to earlier versions improves overall performance of Photoshop)

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New Here ,
Jul 09, 2022 Jul 09, 2022

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For a couple of months now been having the same problem with the wacom mobile studio pro generation 2 and the liquify tool on Photoshop every time I try to zoom in using the tool in the liquify options it seems to give me an error "The operation could not be completed "  almost endlessly then it stops once i click enter several times then things seem to be laggy I've tried uninstalling and reinstalling Photoshop several times going back to previous versions and even restarted my entire machine still having the same problem need help please

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New Here ,
Jul 09, 2022 Jul 09, 2022

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Has this been fixed? 23.4.1 still has a delay.

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New Here ,
Jul 11, 2022 Jul 11, 2022

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Install Photoshop 2019 or 2018 version. There is no problematic delay in the Liquify operation.

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New Here ,
Jul 13, 2022 Jul 13, 2022

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I do a lot of zoom-in-out on Liquify. However, it is very uncomfortable from the first version of Photoshop 2022. Slow zoom or loading.

Except for just one version 23.4, it still hasn't been fixed.

This is my current Photoshop version 23.4.1.

Is this updated on 23.5? Or how many more months?

I have Mac Pro and Intel PC and both computers have delays.

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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While I was easily able to reproduce the issue on Win 10 before 23.4.1 (and 23.4), I'm not seeing either a delay in the preview or zoom anymore on either Mac or Win.

 

A couple of questions that may help us better debug the issue:

1. What are you driving Photoshop with (mouse/tablet/other)?

2. What type of files are you using when you experience the slow zoom (layers/size/bit depth)?

 

Thanks,

Adam

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Explorer ,
Jul 13, 2022 Jul 13, 2022

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@Adam Jerugim 

I created a thread and checked the notification after a long time.

 

1. mouse(click), tablet(wacom intuos pro M), keyboard(shortcut Ctrl or Command +,- )

2. In my case, mostly 7~8 layer at least. But if don't exist layer(=it's mean just open any image), same delay or loading feel. The image depth is symptomatic, regardless of 8 bits and 16 bits.

By default, the minimum size of the image is greater than 6000px.

 

I hope it doesn't load.

I borrowed my colleague's laptop and experienced different versions of Photoshop. And before 2020, there was no delay or loading at all. (No matter how large the image is or how many layers there are)

However, now there is an unconditional delay no matter how much you restore, reinstall, or change your computer. Or there is inevitably a load close to a delay. It's like reading an image once.

 

I don't know how bugs are fixed. But what I feel, and as many people report in this thread, the loading should disappear (or improve). That was the environment we used to work in. =(

 

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New Here ,
Jul 14, 2022 Jul 14, 2022

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Can anyone help me with my issue with the error that keeps popping up that says the operation could not be completed every time I zoom into a image I'm using a Wacom mobile studio pro

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New Here ,
Jul 15, 2022 Jul 15, 2022

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I always have Photoshop 2019 (20.0.6) version for backup in advance. And compared to the current Photoshop 2022 (23.4.1), there are many differences in liquify filter zoom speed.

I think the best version you can roll back while waiting for the patch is the 2019 version. At least this version is perfect. If you don't have the 2019 version, try installing the first version as much as you can.

 

I've done a lot of tests on this by replacing CPU, RAM and GPU, and I'm sure it's a Photoshop version problem.

If you feel like it's related to a delay or rack as well as this Liquify zoom delay, try installing the old version first. And compare. It's not a bug if there's not much difference. But if there are many differences and inconveniences to use, it is a bug.

 

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New Here ,
Jul 19, 2022 Jul 19, 2022

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I was so stressed because of the liquify zoom delay. While searching, I saw the comment above and downloaded 20.0.6 and tried it. It's really perfect. It's the zoom speed I want.

 

I don't know when Adobe will fix this.

I hope it will be a patch in 23.5. I want the zoom speed of Photoshop 2019.

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Community Beginner ,
Sep 19, 2022 Sep 19, 2022

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When I finish using the Liquify tool and then click OK, it returns to the main work screen, but the image is gone, it is just a plain blank canvas (See the attached file).

It was working fine until it installed the latest update earlier today.

 

Help please?

 

Photoshop Version 23.5.1

Mac OS Monterey12.6

Macbook Pro M1

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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Hi @Rachyroo72 sorry to hear this. Have you tried rolling back to the previous version of Ps, did that resolve the issue?

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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Community Beginner ,
Sep 20, 2022 Sep 20, 2022

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Hi Cory,

 

I restored the preferences, but it made no difference unfortunately. So I went back to the previous version of photoshop and I'm now having the same issue with that version.

 

Here is the photoshop system info:-

 

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64 Number of Launches: 2 Operating System: Mac OS 12.6.0 System architecture: Intel CPU Family:6, Model:12, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2 Physical processor count: 8 Processor speed: 2400 MHz Built-in memory: 16384 MB Free memory: 7611 MB Memory available to Photoshop: 13877 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.1 SAM SDK Version: 2.0.0-main.1351 ACP.local Status: - SDK Version: 2.7.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.17.10.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.90.3 Content Credentials is disabled Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: HarfBuzz Not Initialized TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
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isGPUCapable: 1
GPUName: Apple M1 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
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IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=982, right=1512 High DPI Monitor Main Display ------- Sniffer output
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Launch GPUSnifferThread

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# devices: 1
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1
GPU accessible RAM: 10,922 MB
VRAM: 10,922 MB
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API version: 2.1 (2.1 Metal - 76.3)
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Driver date: UNKNOWN
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GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
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{264 ms}

{264 ms}
Start platform OpenCL
# displays: 0

# devices: 1
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Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
Device version: 1.2 (OpenCL 1.2 )
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Driver date: UNKNOWN
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Bandwidth: 154 GB / s
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Device name string: Apple M1 Pro
Device vendor string: Apple
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All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.5.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.5 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.5 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.5 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.5 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.5.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.5, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.5 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz DeNoise AI.app/Contents/Resources/PS_Plugins/TopazDeNoiseAI.plugin/” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Sharpen AI.app/Contents/Resources/PS_Plugins/TopazSharpenAI.plugin/” Duplicate and Disabled plugins: Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDeNoiseAI.plugin” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSharpenAI.plugin” Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.12.1.4 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.12.1/" CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5 Loaded at: 77 ms - launch time impact: 144 ms Content Credentials (Loaded) 0.31.4.0 - from the file "Required Folder" Loaded at: 2389 ms - launch time impact: 0 ms ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder" Loaded at: 2389 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 78 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder" Loaded at: 79 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.21.13.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 2389 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 2278 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 2278 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder" Loaded at: 2390 ms - launch time impact: 12 ms Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/manager.html” Installed TWAIN devices: NONE

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Community Beginner ,
Sep 20, 2022 Sep 20, 2022

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Hi Cory, 

 

I replied earlier on but my reply seems to have vanished.

 

I restored my PS settings to default and that did not resolve the issue. I then rolled back to the previous version of photoshop and had the same issue with that version too.

So, now I have gone back to the latest version again. 

 

Here is the PS system info...

 

Adobe Photoshop Version: 23.5.1 20220907.r.724 5600b96 x64 Number of Launches: 4 Operating System: Mac OS 12.6.0 System architecture: Intel CPU Family:6, Model:12, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2 Physical processor count: 8 Processor speed: 2400 MHz Built-in memory: 16384 MB Free memory: 7459 MB Memory available to Photoshop: 13863 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.1 SAM SDK Version: 2.0.0-main.1351 ACP.local Status: - SDK Version: 2.7.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.17.10.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.90.3 Content Credentials is disabled Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=982, right=1512 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=17795755 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

[213 ms]
Start sniffer 2022-09-20 17:20:15
# Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
sniffer -baseTimeMS=17795755 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

{24 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Pro index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 11,453 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 11,453 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{164 ms}

{164 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 10,922 MB
VRAM: 10,922 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 76.3)
Device version: 2.1 (2.1 Metal - 76.3)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
End platform OpenGL
{175 ms}

{175 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 155 GB / s
Compute score: 412.153
Device name string: Apple M1 Pro
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{211 ms}

Exit code kExitNormal
End sniffer 2022-09-20 17:20:16
[kStatusNormal, kExitNormal]

[214 ms]
Finish RunAllAPIs

[2022 ms]
Start GetSnifferResult

[2022 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040451271342852883 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2022/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 460.4G, 155.2G free Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.1b65a79b4 79.1b65a79b4 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 3.5.0 79.b8223ffb6f. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.3 79.cbab484. AIDE.framework AIDE 2.8.0 79.e12ffba8 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 2.0.6 79.b8223ffb6f. AdobeXMPFiles.framework AdobeXMPFiles 79.1b65a79b4 79.1b65a79b4 AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 5.3.1 79.b8223ffb6f. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.1.2 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.7 79 . 0668cdd7 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.3 79.cbab484. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.1b65a79b4 79.1b65a79b4 AdobeJP2K.framework AdobeJP2K 2.0.8 79.8753c76 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.1.0 79.cb34c9e. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.4.0 17.4.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.6 79.b8223ffb6f. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.2.4 79.b8223ffb6f. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 7.0.4.51241 79.14a028f9 dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-6.2.1-1-cbb9a02 UPIC 2.4.1 Required plugins: Accented Edges 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.5.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.5 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.5 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 23.5 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.5 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.5 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 23.5 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.5 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 23.5, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.5.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 23.5 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 23.5.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.5 © 2001-2022 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz DeNoise AI.app/Contents/Resources/PS_Plugins/TopazDeNoiseAI.plugin/” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Sharpen AI.app/Contents/Resources/PS_Plugins/TopazSharpenAI.plugin/” Duplicate and Disabled plugins: Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDeNoiseAI.plugin” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSharpenAI.plugin” Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.12.1.4 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.12.1/" CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5 Loaded at: 60 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.31.6.0 - from the file "Required Folder" Loaded at: 2278 ms - launch time impact: 0 ms ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder" Loaded at: 2278 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 60 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder" Loaded at: 61 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.21.13.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/" CAPTURE: 2.0.41 STOCK: 4.0.2 Neural Filters (Prepared) 1.13.3.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 2278 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 2150 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 2151 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.9.0.29 - from the file "Required Folder" Loaded at: 2278 ms - launch time impact: 0 ms Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/manager.html” Installed TWAIN devices: NONE

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Community Beginner ,
Sep 20, 2022 Sep 20, 2022

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Hi Cory, 

 

I've replied a couple of times and each time my reply has vanished for some strange reason. I had pasted the photoshop system info in, so maybe the post was too long? I'll try posting this without the system info and see if it posts this time.

 

I reset my PS settings back to default, but it didn't resolve the issue unfortunately, so I rolled back to the previous version of PS and started having the same issue with that version too. 

 

 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Hi, I have a problem with the basic zoom in PS since version over 23.1.1.
I have installed the latest 24 version and still have the problem.
I have a Nvidia Quadro k2200, but it deosn't seem a problem with the computer performance at all.
Anybody has a clue on what it is necessary to fix this problem?

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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@gabrielel90369276 Try this: In Photoshop 2023 (v24.x) Go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)" - Restart Photoshop. Does the problem persist?

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New Here ,
Oct 24, 2022 Oct 24, 2022

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Hi, it get better for sure, but still very slow and not fluid at all (quite jerky) when I zoom in and out.
So I'll use v23.1.1 for now, as it is the last version  that works really good with my graphic card

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Enthusiast ,
Oct 24, 2022 Oct 24, 2022

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hmm.. zoom-in on the canvas, as well as the liquify zoom inout seems to have gotten a little weird. To be exact, it feels more rough than slow.

if older gpu option turn on, not solve.

also my desktop is two.(2070,3080)

But seeing that both gpu feel rough, something seems to be broken. It's not soft. It feels like there's a lot of fine loading

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Enthusiast ,
Oct 24, 2022 Oct 24, 2022

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After finishing the work schedule today, I was able to judge for sure. The zoom-in-out is rougher than when this bug is fixed (23.4). It's not slow. But it's not a soft experience.

my ps 24.0 and studiodriver 522.30

I think it's a matter of optimization.

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