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1

P: Photoshop won't open images sent from Lightroom cc - Windows ARM Processor

Community Beginner ,
Oct 15, 2021 Oct 15, 2021

Whenever I try to send an image from Lightroom cc to Photoshop cc, Photoshop crashes and won't open the image.

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Windows
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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2021 Oct 28, 2021

Thanks for submitting a crash log. I've asked engineering to investigate. Please continue to submit crash logs with your email addrss.

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3 Comments
Community Expert ,
Oct 16, 2021 Oct 16, 2021

If you have a problem like this, then it is essential that you give as much information as possible. What version of Lightroom are you using ("Lightroom CC" is an old name, no longer in use)? What version of Photoshop (again "CC" is no longer used in the name)? What version of Windows? Anything else people need to know (did you upgrade something just before the problem started)?

 

-- Johan W. Elzenga
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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

Thanks for submitting a crash log. I've asked engineering to investigate. Please continue to submit crash logs with your email addrss.

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021
LATEST

Hi @SHARETTA 

 

Which Photoshop version you are seeing crash? Ps 22.5.1 Or Ps 23.0? To check, go to Photohsop > Help menu > System info.

 

Thanks,

Mohit

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