P: Print dialog preview show wrong paper size after first print

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Community Beginner ,
Apr 20, 2018 Apr 20, 2018

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Hi, in photoshop CC 19.1.3 (problem started at 19, and on 18 does not occur), the print preview pane show/reset to wrong paper size after first print.
ex.
open an image, hit ctrl+p. select printer driver settings, set to any paper size.
the print preview show the exact paper size with image.
HIT print, (the image prints fine)
now, hit ctrl+p again (to print another copy)
and all the preview pane are messy. to fix, you need to open printer settings, Select another paper size, and the preview pane will be ajusted, after that you need to open printer settings again to select que correct paper size.

this does not occur on CC2017

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Windows

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2019 Nov 14, 2019
This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

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3 Comments
New Here ,
Jan 25, 2019 Jan 25, 2019

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Problem continues in PS CC 20.0.2

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New Here ,
Feb 20, 2019 Feb 20, 2019

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Problem continues in PS CC 20.0.3
Please resolve this very important BUG

RackMultipart20190221877271g6v-f3a494e9-c60a-4062-a5bc-6846ee3f6ede-1270977422.jpg

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Senior Product Manager - Customer Advocacy - Digital Imaging

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