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P: Problem with Extrude Filter

2 Votes
LEGEND ,
Jan 05, 2014 Jan 05, 2014

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I'm trying to achieve the same results as this video tutorial

Mac OSX 10.9.1
2.93GHz i7
ATI Radeon HD 5750

Bug Fixed
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macOS

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correct answers 1 Correct answer

Adobe Employee , Feb 03, 2015 Feb 03, 2015
This is fixed in current versions of Photoshop CC (14.2) or later.

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LEGEND ,
Jan 05, 2014 Jan 05, 2014

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Have you installed the Photoshop updates?

What problems are you having?

And what tutorial are you referring to?

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LEGEND ,
Jan 05, 2014 Jan 05, 2014

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my results with the stylize - extrude filter
I have lines going through the image that shouldn't be their.

here is the video http://youtu.be/EvHs6MEFaW4

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LEGEND ,
Jan 05, 2014 Jan 05, 2014

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That looks a lot like a video card driver issue, and 10.9.1 seems to have added some new problems in video drivers.
This is most likely specific to your video card/GPU model (which would be good to know so we can try to reproduce it) - and you should let Apple know so they can investigate on their end.

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LEGEND ,
Jan 06, 2014 Jan 06, 2014

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I sent Apple an email to make them aware of the issue. I won't know if it gets fixed because the trial version is almost done.

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LEGEND ,
Jan 07, 2014 Jan 07, 2014

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Now I'm not sure if I should take the step and purchase the Photoshop Photography Program.....

I have an appointment with Apple today to see what the issue is, maybe they'll do a video card replacement since they have been having problems with this card.

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LEGEND ,
Jan 08, 2014 Jan 08, 2014

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I also get the same results in Photoshop CS 4.

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LEGEND ,
Jan 08, 2014 Jan 08, 2014

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Hello Chris, I'm getting the same results using Photoshop CS4.

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Adobe Employee ,
Jan 09, 2014 Jan 09, 2014

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Howdy Stephen,

The problem appears to be on both Windows and Mac, in various versions of the product. I've logged a bug and hopefully we'll have a solution soon. Thanks for letting us know about this problem and sorry for any inconvenience it might cause you.

David

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LEGEND ,
Jan 09, 2014 Jan 09, 2014

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There is still some random component involved, because I can't reproduce it all the time. (which explains why my first attempts worked just fine - bugs never show themselves when the developer is around 🙂

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LEGEND ,
Mar 01, 2014 Mar 01, 2014

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Followup: we reproduced it, and it wasn't a video problem. Unfortunately the bugs have been there a long time, and the fix is a bit complex - so it won't qualify to go in a dot release. But we have a fix for the next major release of Photoshop.

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Adobe Employee ,
Feb 03, 2015 Feb 03, 2015

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LATEST
This is fixed in current versions of Photoshop CC (14.2) or later.

Senior Product Manager - Customer Advocacy - Digital Imaging

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