P: Problem with Extrude Filter

[FeedbackCommunityMember]

I'm trying to achieve the same results as this video tutorial

Mac OSX 10.9.1
2.93GHz i7
ATI Radeon HD 5750

[FeedbackCommunityMember]

Have you installed the Photoshop updates?

What problems are you having?

And what tutorial are you referring to?

[FeedbackCommunityMember]

my results with the stylize - extrude filter
I have lines going through the image that shouldn't be their.

here is the video http://youtu.be/EvHs6MEFaW4

[FeedbackCommunityMember]

That looks a lot like a video card driver issue, and 10.9.1 seems to have added some new problems in video drivers.
This is most likely specific to your video card/GPU model (which would be good to know so we can try to reproduce it) - and you should let Apple know so they can investigate on their end.

[FeedbackCommunityMember]

I sent Apple an email to make them aware of the issue. I won't know if it gets fixed because the trial version is almost done.

[FeedbackCommunityMember]

Now I'm not sure if I should take the step and purchase the Photoshop Photography Program.....

I have an appointment with Apple today to see what the issue is, maybe they'll do a video card replacement since they have been having problems with this card.

[FeedbackCommunityMember]

I also get the same results in Photoshop CS 4.

[FeedbackCommunityMember]

Hello Chris, I'm getting the same results using Photoshop CS4.

[David Mohr]

Howdy Stephen,

The problem appears to be on both Windows and Mac, in various versions of the product. I've logged a bug and hopefully we'll have a solution soon. Thanks for letting us know about this problem and sorry for any inconvenience it might cause you.

David

[FeedbackCommunityMember]

There is still some random component involved, because I can't reproduce it all the time. (which explains why my first attempts worked just fine - bugs never show themselves when the developer is around 🙂

[FeedbackCommunityMember]

Followup: we reproduced it, and it wasn't a video problem. Unfortunately the bugs have been there a long time, and the fix is a bit complex - so it won't qualify to go in a dot release. But we have a fix for the next major release of Photoshop.

[J453]

This is fixed in current versions of Photoshop CC (14.2) or later.