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47

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

Community Beginner ,
Sep 19, 2024 Sep 19, 2024

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

Bug Fixed
TOPICS
macOS
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correct answers 1 Pinned Reply

Adobe Employee , May 13, 2025 May 13, 2025

Hi All! The team has observed a fix for this issue with the release of macOS v15.5. Please update the macOS & report back if the issue exists. 

 

Thanks! 

Sameer K

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replies 237 Replies 237
236 Comments
New Here ,
Dec 19, 2024 Dec 19, 2024

Since I have updated to Photoshop 2025 on my MacBook Pro, my toolbar at the top of my screen glitches and does not allow me to click buttons like "File", "Edit", or "Photoshop 2025". Everytime I update my computer or photoshop it still happens.  I notice that the toolbar is frozen because the right side tools like the time, batter, WiFi, bluetooth, etc has disappeared. If I go to a different application like chrome or Finder, the toolbar works just fine. Is this happening to anyone else and found a solution? 

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Community Expert ,
Dec 19, 2024 Dec 19, 2024

Sounds like this confirmed bug:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-25-12-on-macos-15-menu-buttons-wont-wor...

 

What works for me to get the Menu Bar functioning again with Photoshop 2025 (ps ver 26.2) on a 2015 MacBook Pro with macOS Sonoma 14.7.2 is switching to another Adobe application like Bridge and then back to Photoshop.

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New Here ,
Dec 21, 2024 Dec 21, 2024

Hey, I'm having a problem with Photoshop menu bar. When I enter and confirm the Camera Raw Filter or Liquify filter, Photoshop's top menu becomes inactive and blurred. At the same time, the Apple menu bar in the upper right becomes invisible. Just after closing and opening Photoshop the problem is fixed. I attached a screenshot.

 

I hope there is someone who had the same problem and solved it.

 

Adobe Photoshop Version: 26.2.0

Operating System: Mac OS 15.1.1

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Community Expert ,
Dec 22, 2024 Dec 22, 2024

Sounds similar to this issue:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-25-12-on-macos-15-menu-buttons-wont-wor...

 

Is your Mac and Intel or Apple Silicon?

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New Here ,
Dec 22, 2024 Dec 22, 2024

Thank you @Jeff Arola. I installed the version 25.11.0 It is OK now.

I hope Adobe fix this problem asap.

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New Here ,
Dec 23, 2024 Dec 23, 2024

Since September 2024, menu bar at the top of my MacBook Pro keeps crashing in Photoshop.
My MacBook is up-to-date and in Premiere I have no problems so far. Several times I've had tips like reinstalling the entire Adobe package and then it went fine for a while but then suddenly it crashes again.
I am running the latest update of Adobe 26.2
Adobe must have a solution for this, right?

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Community Expert ,
Dec 23, 2024 Dec 23, 2024
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New Here ,
Dec 25, 2024 Dec 25, 2024
Hi, I have a problem with the Photoshop application. After a few operations, the menu freezes. The tools work, but the menu doesn’t. What could be the issue? I'm using a MacBook Pro with an Intel UHD Graphics 630 graphics card. This started happening after the latest update. Previously, this only happened in the beta version.
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New Here ,
Dec 25, 2024 Dec 25, 2024

Hi,
I also had a similar problem and I give you below the link that helped me.
It is still a strange story and I hope Adobe is able to solve this professionally.
The link is from John Waller.
https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-25-12-on-macos-15-menu-buttons-wont-wor...
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New Here ,
Dec 28, 2024 Dec 28, 2024

Hi @CMass here is my screen recording as well as system specifications.

Processor: 2.3 GHz 8-Core Intel Core i9

Graphics: Intel UHD Graphics 630 1536 MB

Memory: 16 GB 2667 MHz DDR4

MacOS: 15.1.1 (24B91)

Video:

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New Here ,
Dec 28, 2024 Dec 28, 2024

@CMass No, this did not happen in any previous versions. It is still an issue with the most recent update.

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Community Expert ,
Dec 28, 2024 Dec 28, 2024
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New Here ,
Dec 28, 2024 Dec 28, 2024

Oddly enough, @Jeff Arola, that worked.

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Community Beginner ,
Dec 29, 2024 Dec 29, 2024

The problem is that if your library panel is not visible, it cannot be enabled from the top-level menu. This is very frustrating when there is no way out!

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New Here ,
Jan 06, 2025 Jan 06, 2025

That doesn't seem to be working. I wish this would be fixed already, it's been months.

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New Here ,
Jan 07, 2025 Jan 07, 2025

After editing an image using the Camera Raw Filter (within the Filter menu), the top Photoshop menu bar on my Macbook Pro becomes unresponsive; I can't access any of the menus no matter what I do or where I click. At the same time, other app menus and the main Finder menu on my computer work fine. Once I go back into Photoshop, I can click around and use keyboard shortcuts but nothing happens when I click on the menu (File, Edit, Image, Layer, Filter, etc). I have the most up to date versions of Mac OS (Sequioa 15.2) and Photoshop 2025 (26.2.0). The only way around it is for me to quit Photoshop and relaunch it, but the menu becomes unusable again once I use the Camera Raw Filter so it's an endless cycle 😞

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Community Expert ,
Jan 07, 2025 Jan 07, 2025

Have you tried resetting preferences? It can sometimes solve weird problems.

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New Here ,
Jan 08, 2025 Jan 08, 2025

Hola, tengo Photoshop desde hace mas de 5 años , y es la primera vez que me ocurre este problema que llevo meses con el. 

Cuando uso Photoshop y paso a Camara Raw y vuelvo a pasar a Photoshop, la barra superior de archivo o de filtros p guardar imagen, ya no es visible, por lo cual , pierdo todos los cambios realizados a dicha fotografia, teniendo que comenzar desde el principio. Alguna idea de como solucionar este problema o a que es debido. Gracias.

 

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Community Expert ,
Jan 08, 2025 Jan 08, 2025

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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Community Expert ,
Jan 08, 2025 Jan 08, 2025
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Community Expert ,
Jan 08, 2025 Jan 08, 2025

 

 .

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Community Expert ,
Jan 08, 2025 Jan 08, 2025
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Community Beginner ,
Jan 08, 2025 Jan 08, 2025

If nothing works, reboot and try again.  I did and it worked for me the last time.  Good luck!

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Community Beginner ,
Jan 08, 2025 Jan 08, 2025

sorry but I read of users who continue to write posts and complain about the problem of the impossibility of using photoshop menus after using camera raw. THE SOLUTION I FOUND IS REPEATED/REPORTED AT THE TOP OF EVERY PAGE!!!

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New Here ,
Jan 08, 2025 Jan 08, 2025

Мне помог способ с переходом во вкладку библиотека. НО ADOBE, когда уже проблема будет решена?? Вы выпустили уже несколько обновленных версий, но ошибка всё ещё сохраняется. За что мы платим деньги? Эта ошибка мешает работе!

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