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16

P: "New Layer" and "New Group" buttons in the Layers panel stay down after clicking on it

Community Beginner ,
Feb 26, 2020 Feb 26, 2020

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Hello,

since the last update, almost every time I click on the New Layer and/or New Group buttons in the Layers panel, the buttons become stuck and unusable. I have to restart Photoshop to reset their state.
Not game breaking but definitely annoying.


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macOS , Windows

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correct answers 1 Correct answer

Community Expert , Apr 14, 2020 Apr 14, 2020
Hello, update to Ps 21.1.2, it fixes this very issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Community Expert ,
Apr 14, 2020 Apr 14, 2020

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Hello, update to Ps 21.1.2, it fixes this very issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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Community Expert ,
Apr 14, 2020 Apr 14, 2020

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Hello, update to PS 21.1.2, as it fixes this very issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

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LEGEND ,
Jun 14, 2020 Jun 14, 2020

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My layer mask keeps getting stuck in the "depressed" position, have already uninstalled and reinstalled PS, any suggestions?

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Adobe Employee ,
Jun 15, 2020 Jun 15, 2020

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Howdy Kristie,

This bug should be fixed in the current GM version.  Are you running the latest version of PS (21.1.3) or 21.1?  Do you have GPU on or off under Preferences? 

Thanks,David

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New Here ,
Jan 03, 2021 Jan 03, 2021

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Is there a fix to this?  I updated to the new PS and have this issue every time I open PS.  On my old version, it would only occur once or twice a month. Now, it is every time.  EXTREMELY frustrating.

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Adobe Employee ,
Jan 04, 2021 Jan 04, 2021

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LATEST

Which issue? The Layer panel buttons not working?

Can you post the first few lines from Help > System Info... from Photoshop?

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