P: Redraw issues: Type gets cut off, images lose their masking

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Community Beginner ,
Nov 16, 2018 Nov 16, 2018

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having strange redraw issues...Type gets cut off, images lose their masking. Here's a link to a video of one of the issues.

https://www.dropbox.com/s/r8co8nl05z5pvm3/photoshop_issues.mov?dl=0


latest version 20.0.1

Mac book pro 2017

Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB

Bug Fixed
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macOS , Windows

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Adobe Employee , Jan 15, 2019 Jan 15, 2019
Please update to 20.0.2. It should fix this issue. Please let me know if that's not the case.

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Adobe Employee ,
Nov 16, 2018 Nov 16, 2018

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Hi Kevin, Could I get a copy of the file you're using to help us troubleshoot?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 16, 2018 Nov 16, 2018

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sure. what's the best way to get it to you? it's approx 20MB

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Adobe Employee ,
Nov 16, 2018 Nov 16, 2018

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I'll email you. Looks like you're using smart objects. If they are linked, make sure you package up the linked files too.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 16, 2018 Nov 16, 2018

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Looks like if I revert to legacy compositing in preferences the issue resolves.

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Adobe Employee ,
Nov 16, 2018 Nov 16, 2018

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Thanks. Engineering was able to repro and is investigating.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Jan 15, 2019 Jan 15, 2019

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Please update to 20.0.2. It should fix this issue. Please let me know if that's not the case.

Senior Product Manager - Customer Advocacy - Digital Imaging

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