P: Renaming in a Finder save window from Save for Web causes freeze

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New Here ,
Oct 21, 2020 Oct 21, 2020

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After renaming a file from the Save For Web dialog, it is impossible to return to Photoshop. It becomes necessary to Force Quit the program. This bug may only affect macOS users.

  1. Open image file.
  2. File, Export, Save For Web (Legacy)
  3. Click Save.
  4. Rename any file from this window (right-click file, Rename)
  5. Click Save, and the file list disappears
  6. Switch to another program and back – the file list reappears
  7. At this point neither Save nor Cancel work.

Photoshop is not unresponsive at this point, but as it is impossible to exit the dialog window, it is necessary to Force Quit the application.

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macOS

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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2021 Dec 21, 2021
The internal ticket says this was fixed 22.4.1. Let me know if you're still seeing this problem.

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Thanks. I've asked engineering to take a look.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Community Professional ,
Oct 21, 2020 Oct 21, 2020

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Yikes!

Good catch.  Hopefully, this can get resolved soon.

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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The internal ticket says this was fixed 22.4.1. Let me know if you're still seeing this problem.


Senior Product Manager - Customer Advocacy - Digital Imaging

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